Advance America - Marshall - 1202 E. Grand Ave. Reviews 

37
TrustScore 4.5 out of 5

4.5

1202 E. Grand Ave., 75670 Marshall, TX, US


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See what reviewers are saying

Rated 5 out of 5 stars

Friendly service, coursety and helpful explaining how the process of getting a loan do simple. I hope holy recommend them to anyone that need money when you are in a financial situation

Company replied

Rated 5 out of 5 stars

I absolutely loved my in office experience, She was very helpful, informative, and patient . She was able to help me set everything up right then and there upon approval of my loan ! Great service !

Company replied

Rated 5 out of 5 stars

Great and quick service! Helped with all my questions and walked me through with ease. My loan experience was Easy! Thank you to the Marshall Location, Advance America! My kiddos will be prepared for... See more

Company replied

Rated 5 out of 5 stars

I thought my visit went exceptionally well. Professionalism. That’s the only word that comes to mind. You asked me to be honest. Using the key pad is so much faster than paper. I was approved, and fin... See more

Company replied


Company details

  1. Loan Agency
  2. Car Finance and Loan Company
  3. Financial Consultant
  4. Financial Institution
  5. Money Order Service
  6. Money Transfer Service
  7. Non-Bank Financial Service

About Advance America - Marshall - 1202 E. Grand Ave.

Written by the company

Advance America is a licensed and regulated lender providing convenient loan options online and in store.

Since 1997, we've helped millions of families navigate life's financial moments. We believe borrowing money should be simple, fast, and free from judgment — with clear terms and real human support when it matters most.

Apply Now


Contact info

  • 1202 E. Grand Ave., 75670, Marshall, TX, United States

  • 903-935-3182

4.5

Excellent

TrustScore 4.5 out of 5

37 reviews

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4.5

All reviews

(37)

13,028 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars
Advance America - Marshall - 1202 E. Grand Ave. logo

Reply from Advance America - Marshall - 1202 E. Grand Ave.

Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.

Rated 3 out of 5 stars

I did like how quickly I got a…

I did like how quickly I got a response, but I did not like that you approved me on early Friday, appeared to send the payment out Friday, set my loan date as Friday but I have yet to receive the money and it's saying estimated time should be by Monday. I've gotten plenty of loans and I've always had the funds within minutes or a couple hrs waiting days just isn't convenient at all and my loan start date shouldn't be until I receive my money

November 7, 2025
Advance America - Marshall - 1202 E. Grand Ave. logo

Reply from Advance America - Marshall - 1202 E. Grand Ave.

Advance America values its customers and we will have someone personally contact you to discuss further.

Rated 5 out of 5 stars

Very Friendly Staff Great Customer…

Very Friendly Staff Great Customer service

October 12, 2025
Advance America - Marshall - 1202 E. Grand Ave. logo

Reply from Advance America - Marshall - 1202 E. Grand Ave.

Thank you for your positive review!! At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!!

Rated 5 out of 5 stars

Friendly service

Friendly service, coursety and helpful explaining how the process of getting a loan do simple. I hope holy recommend them to anyone that need money when you are in a financial situation

September 27, 2025
Advance America - Marshall - 1202 E. Grand Ave. logo

Reply from Advance America - Marshall - 1202 E. Grand Ave.

We appreciate your positive feedback and are happy to hear that our team provided friendly, courteous, and helpful service while explaining the loan process. We're glad you found it simple!

Rated 5 out of 5 stars

You never turn me down

You never turn me down. You always come through for me.

September 19, 2025
Advance America - Marshall - 1202 E. Grand Ave. logo

Reply from Advance America - Marshall - 1202 E. Grand Ave.

We're happy to hear that we consistently meet your needs and expectations. Thank you for taking the time to share your positive experience with us.

Rated 5 out of 5 stars

HELPFUL

Tasha was very helpful, she help me though the application, I really appreciate that she deserves a 5 🌟

August 21, 2025
Advance America - Marshall - 1202 E. Grand Ave. logo

Reply from Advance America - Marshall - 1202 E. Grand Ave.

Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.

Rated 5 out of 5 stars

Great and quick service

Great and quick service! Helped with all my questions and walked me through with ease. My loan experience was Easy! Thank you to the Marshall Location, Advance America! My kiddos will be prepared for Back to School!!! -Mindy Watson

August 8, 2025
Unprompted review
Advance America - Marshall - 1202 E. Grand Ave. logo

Reply from Advance America - Marshall - 1202 E. Grand Ave.

We're happy to hear that you had a great and quick experience. We appreciate that our team was able to help with all your questions and guide you through the loan process with ease. Thank you for your positive feedback!

Rated 5 out of 5 stars

God Did It!

Raining. God still showed up&provided.

July 4, 2025
Advance America - Marshall - 1202 E. Grand Ave. logo

Reply from Advance America - Marshall - 1202 E. Grand Ave.

Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.

Rated 5 out of 5 stars

I absolutely loved my in office…

I absolutely loved my in office experience, She was very helpful, informative, and patient . She was able to help me set everything up right then and there upon approval of my loan ! Great service !

June 28, 2025
Advance America - Marshall - 1202 E. Grand Ave. logo

Reply from Advance America - Marshall - 1202 E. Grand Ave.

Thank you for your positive review!! At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!!

Rated 5 out of 5 stars

I thought my visit went exceptionally…

I thought my visit went exceptionally well. Professionalism. That’s the only word that comes to mind. You asked me to be honest. Using the key pad is so much faster than paper. I was approved, and finished in about 20-30 minutes.

May 31, 2025
Advance America - Marshall - 1202 E. Grand Ave. logo

Reply from Advance America - Marshall - 1202 E. Grand Ave.

We're glad you found your visit exceptional and efficient. It's great to hear that the keypad system streamlined the process for you. Thank you for your feedback!

Rated 5 out of 5 stars

Shecara She was so helpful and amazing…

Shecara She was so helpful and amazing and I thank her in every way possible!

May 30, 2025
Unprompted review
Advance America - Marshall - 1202 E. Grand Ave. logo

Reply from Advance America - Marshall - 1202 E. Grand Ave.

Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.

Rated 5 out of 5 stars

Fast and simple thanks

Fast and simple thanks

May 17, 2025
Advance America - Marshall - 1202 E. Grand Ave. logo

Reply from Advance America - Marshall - 1202 E. Grand Ave.

Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.

Rated 5 out of 5 stars

SheCara was very nice and helpful

SheCara was very nice and helpful

April 2, 2025
Unprompted review
Advance America - Marshall - 1202 E. Grand Ave. logo

Reply from Advance America - Marshall - 1202 E. Grand Ave.

Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.

Rated 5 out of 5 stars

Great service from both Tosha and…

Great service from both Tosha and Shecara… They were very helpful in getting me setup with my online account. Quick and easy..

March 18, 2025
Unprompted review
Advance America - Marshall - 1202 E. Grand Ave. logo

Reply from Advance America - Marshall - 1202 E. Grand Ave.

We are so happy to hear that you had a positive experience with our team. We strive to provide the best customer service and are glad we could help you set up your online account.

Rated 5 out of 5 stars

it's a wonderful company

November 11, 2024
Advance America - Marshall - 1202 E. Grand Ave. logo

Reply from Advance America - Marshall - 1202 E. Grand Ave.

Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.

Rated 2 out of 5 stars

I had to go through alot to get my…

I had to go through alot to get my information submitted to get an approval and I had to call several times to try to find out why my loan wasn’t processing to be approved

October 28, 2024
Advance America - Marshall - 1202 E. Grand Ave. logo

Reply from Advance America - Marshall - 1202 E. Grand Ave.

Advance America values its customers and we will have someone personally contact you to discuss further.

Rated 5 out of 5 stars

Great customer service

Great customer service

October 17, 2024
Unprompted review
Advance America - Marshall - 1202 E. Grand Ave. logo

Reply from Advance America - Marshall - 1202 E. Grand Ave.

Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.

Rated 5 out of 5 stars

Shecara was very nice and sweet

Shecara was very nice and sweet! Got the letter and she got me taken care of!

July 2, 2024
Unprompted review
Advance America - Marshall - 1202 E. Grand Ave. logo

Reply from Advance America - Marshall - 1202 E. Grand Ave.

Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.

Rated 5 out of 5 stars

You gave me some money right on time

You gave me some money right on time. Thank you so much.

April 9, 2024
Advance America - Marshall - 1202 E. Grand Ave. logo

Reply from Advance America - Marshall - 1202 E. Grand Ave.

Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!

Rated 5 out of 5 stars

Received a letter in the mail and the…

Received a letter in the mail and the ladies here got me taken care of fast and quick!

January 5, 2024
Unprompted review
Advance America - Marshall - 1202 E. Grand Ave. logo

Reply from Advance America - Marshall - 1202 E. Grand Ave.

Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!

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