Advance America - Marshall - 1202 E. Grand Ave. Reviews 

37
TrustScore 4.5 out of 5

4.5

1202 E. Grand Ave., 75670 Marshall, TX, US


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Rated 5 out of 5 stars

Friendly service, coursety and helpful explaining how the process of getting a loan do simple. I hope holy recommend them to anyone that need money when you are in a financial situation

Company replied

Rated 5 out of 5 stars

I absolutely loved my in office experience, She was very helpful, informative, and patient . She was able to help me set everything up right then and there upon approval of my loan ! Great service !

Company replied

Rated 5 out of 5 stars

Great and quick service! Helped with all my questions and walked me through with ease. My loan experience was Easy! Thank you to the Marshall Location, Advance America! My kiddos will be prepared for... See more

Company replied

Rated 5 out of 5 stars

I thought my visit went exceptionally well. Professionalism. That’s the only word that comes to mind. You asked me to be honest. Using the key pad is so much faster than paper. I was approved, and fin... See more

Company replied


Company details

  1. Loan Agency
  2. Car Finance and Loan Company
  3. Financial Consultant
  4. Financial Institution
  5. Money Order Service
  6. Money Transfer Service
  7. Non-Bank Financial Service

About Advance America - Marshall - 1202 E. Grand Ave.

Written by the company

Advance America is a licensed and regulated lender providing convenient loan options online and in store.

Since 1997, we've helped millions of families navigate life's financial moments. We believe borrowing money should be simple, fast, and free from judgment — with clear terms and real human support when it matters most.

Apply Now


Contact info

  • 1202 E. Grand Ave., 75670, Marshall, TX, United States

  • 903-935-3182

4.5

Excellent

TrustScore 4.5 out of 5

37 reviews

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4.5

All reviews

(37)

12,891 reviews in the last 12 months

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Rated 5 out of 5 stars

Shecara at a was outstanding

Shecara at a was outstanding, patient and polite. I received a letter and she got me taking care of!

December 8, 2023
Unprompted review
Advance America - Marshall - 1202 E. Grand Ave. logo

Reply from Advance America - Marshall - 1202 E. Grand Ave.

Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!

Rated 4 out of 5 stars

Excellent! Excellent! Excellent!

The Niceness,The Helpfulness, The Lady Was Seeing At My Concerns. She Was Super Great 👌

December 3, 2023
Advance America - Marshall - 1202 E. Grand Ave. logo

Reply from Advance America - Marshall - 1202 E. Grand Ave.

Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.

Rated 5 out of 5 stars

Awesome service from the Marshall Tx…

Awesome service from the Marshall Tx office, Tosha and Shecara took out the time to assist me getting logged into my online account

August 14, 2023
Unprompted review
Advance America - Marshall - 1202 E. Grand Ave. logo

Reply from Advance America - Marshall - 1202 E. Grand Ave.

Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!

Rated 5 out of 5 stars

I Definitely Recommend!

My credit is not the best at all. Out of every place in Marshall that I went to, this is the ONLY one that actually helped me. Though it wasn’t the full amount of what I wanted, I definitely got more than what I had in my pocket.
It was super quick, and I mean SUPER quick, yet efficient. Both ladies that were there were very nice and very much willing to help, and unlike other places I did not feel an ounce of judgment from anyone in there.
I definitely recommend.

August 4, 2022
Advance America - Marshall - 1202 E. Grand Ave. logo

Reply from Advance America - Marshall - 1202 E. Grand Ave.

-Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!

Rated 5 out of 5 stars

Everything went smoothly I got approved…

Everything went smoothly I got approved for the loan I wish it was more I really needed more money right but overall it was great I went and picked up my money the same day and lady that were there was nice.i tried to see my contract in my account to see what I'm paying back don't see it so I need to know my monthly payments and how long I have to pay cause sometimes I'm not comfortable with money just coming out my account

July 30, 2022
Advance America - Marshall - 1202 E. Grand Ave. logo

Reply from Advance America - Marshall - 1202 E. Grand Ave.

-Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!

Rated 4 out of 5 stars

I had a wonderful experience on getting…

I had a wonderful experience on getting my loan approved. The lady Tosha Lee was very helpful and knowledgeable. She took time too explain everything to me very well. She was so patient with me.I really appreciate her and I think she a great person to the company too help it continue to grow.

July 10, 2022
Advance America - Marshall - 1202 E. Grand Ave. logo

Reply from Advance America - Marshall - 1202 E. Grand Ave.

-Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!

Rated 4 out of 5 stars

I had a great experience always do they…

I had a great experience always do they know what they is doing explain clearly we going on with my account

February 14, 2022
Advance America - Marshall - 1202 E. Grand Ave. logo

Reply from Advance America - Marshall - 1202 E. Grand Ave.

-Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!

Rated 5 out of 5 stars

I have never had a bad experience with…

I have never had a bad experience with this place.

June 28, 2021
Advance America - Marshall - 1202 E. Grand Ave. logo

Reply from Advance America - Marshall - 1202 E. Grand Ave.

Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!

Rated 5 out of 5 stars

Two lady very nice very helpful …

Two lady very nice very helpful already has smiles on there face

July 3, 2020
Unprompted review
Advance America - Marshall - 1202 E. Grand Ave. logo

Reply from Advance America - Marshall - 1202 E. Grand Ave.

Your business is important to us, thank you for your response!

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