Friendly service, coursety and helpful explaining how the process of getting a loan do simple. I hope holy recommend them to anyone that need money when you are in a financial situation
Company replied
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Friendly service, coursety and helpful explaining how the process of getting a loan do simple. I hope holy recommend them to anyone that need money when you are in a financial situation
Company replied
I absolutely loved my in office experience, She was very helpful, informative, and patient . She was able to help me set everything up right then and there upon approval of my loan ! Great service !
Company replied
Great and quick service! Helped with all my questions and walked me through with ease. My loan experience was Easy! Thank you to the Marshall Location, Advance America! My kiddos will be prepared for... See more
Company replied
I thought my visit went exceptionally well. Professionalism. That’s the only word that comes to mind. You asked me to be honest. Using the key pad is so much faster than paper. I was approved, and fin... See more
Company replied
Advance America is a licensed and regulated lender providing convenient loan options online and in store.
Since 1997, we've helped millions of families navigate life's financial moments. We believe borrowing money should be simple, fast, and free from judgment — with clear terms and real human support when it matters most.
1202 E. Grand Ave., 75670, Marshall, TX, United States
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Shecara at a was outstanding, patient and polite. I received a letter and she got me taking care of!

Reply from Advance America - Marshall - 1202 E. Grand Ave.
The Niceness,The Helpfulness, The Lady Was Seeing At My Concerns. She Was Super Great 👌

Reply from Advance America - Marshall - 1202 E. Grand Ave.
Awesome service from the Marshall Tx office, Tosha and Shecara took out the time to assist me getting logged into my online account

Reply from Advance America - Marshall - 1202 E. Grand Ave.
My credit is not the best at all. Out of every place in Marshall that I went to, this is the ONLY one that actually helped me. Though it wasn’t the full amount of what I wanted, I definitely got more than what I had in my pocket.
It was super quick, and I mean SUPER quick, yet efficient. Both ladies that were there were very nice and very much willing to help, and unlike other places I did not feel an ounce of judgment from anyone in there.
I definitely recommend.

Reply from Advance America - Marshall - 1202 E. Grand Ave.
Everything went smoothly I got approved for the loan I wish it was more I really needed more money right but overall it was great I went and picked up my money the same day and lady that were there was nice.i tried to see my contract in my account to see what I'm paying back don't see it so I need to know my monthly payments and how long I have to pay cause sometimes I'm not comfortable with money just coming out my account

Reply from Advance America - Marshall - 1202 E. Grand Ave.
I had a wonderful experience on getting my loan approved. The lady Tosha Lee was very helpful and knowledgeable. She took time too explain everything to me very well. She was so patient with me.I really appreciate her and I think she a great person to the company too help it continue to grow.

Reply from Advance America - Marshall - 1202 E. Grand Ave.
I had a great experience always do they know what they is doing explain clearly we going on with my account

Reply from Advance America - Marshall - 1202 E. Grand Ave.
I have never had a bad experience with this place.

Reply from Advance America - Marshall - 1202 E. Grand Ave.
Advance America is a great business to do business with. Associates are friendly and very knowledgeable about the services the company provides.

Reply from Advance America - Marshall - 1202 E. Grand Ave.
Two lady very nice very helpful already has smiles on there face

Reply from Advance America - Marshall - 1202 E. Grand Ave.
Everyone is nice at this location. They treat you like family. Great customer service.
The ladys was very helpful and professional
I HAVE BEEN WITH ADVANCE AMERICA ALONG TIME.I TRUST THEM THEY TRUST ME.
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