Ty was my customer service representative and she was the best she will make sure you leave happy if she can help you it’s quick and easy
Company replied
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The representatives are friendly courteous and very professional. They explain the process clearly and give you details of all your options which makes it easier for you to decide what will be best fo... See more
Company replied
Came into cash advance after being let down by another pay day company that didn't believe my credentials were true. Markel helped me and verified everything to make sure it was legit as I would hope.... See more
The staff is always super helpful and polite, no matter how busy they are. Thry go above and beyond to help me and they have done so for years, despite staffing changes. I'll always do business with... See more
Company details
- Loan Agency
- Car Finance and Loan Company
- Financial Consultant
- Financial Institution
- Money Order Service
- Money Transfer Service
- Non-Bank Financial Service
Advance America is a licensed and regulated lender providing convenient loan options online and in store.
Since 1997, we've helped millions of families navigate life's financial moments. We believe borrowing money should be simple, fast, and free from judgment — with clear terms and real human support when it matters most.
Contact info
4298 Summer Avenue, 38122, Memphis, TN, United States
- 901-685-6474
4.8
Excellent
61 reviews
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Ty was my customer service representative and she was the best she will make sure you leave happy if she can help you it’s quick and easy
December 2, 2022
Reply from Advance America - Memphis - 4298 Summer Avenue
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Angela Bearden was the best!
Angela Bearden was the best!! Great customer service!!
August 6, 2022
Unprompted review
Reply from Advance America - Memphis - 4298 Summer Avenue
-Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Great experience….Courtesy
Great experience….Courtesy, Kind, knowledgeable! Angela Bearden made the process as pleasant as possible.
August 1, 2022
Reply from Advance America - Memphis - 4298 Summer Avenue
-Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
The representatives are friendly…
The representatives are friendly courteous and very professional. They explain the process clearly and give you details of all your options which makes it easier for you to decide what will be best for you. Thank you to the ladies at the Summer Ave store in Memphis 😊
July 15, 2022
Reply from Advance America - Memphis - 4298 Summer Avenue
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Customer service is very friendly
Customer service is very friendly , courtesy and I was to get service very quickly will be going back
June 24, 2022
Reply from Advance America - Memphis - 4298 Summer Avenue
-Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
It was great Tykeia was communicating
It was great Tykeia was communicating, fast , & well informed.
June 6, 2022
Unprompted review
Reply from Advance America - Memphis - 4298 Summer Avenue
-Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
I must give mention and heartfelt…
I must give mention and heartfelt gratitude to TyKeia at the Summer Store location in Memphis TN. I recently lost my puppy, Roxii, after 12 years of companionship and love. My heart was heavy and broken. I was applying in hopes to put a down payment on another puppy. The care, concern and genuine care TyKeia gave me was above and beyond her duties. I am 69 yrs old and I never had a daughter, but I felt like I did that day. I didn't know her before and I have not spoken to her since, but I just had to tell you how valuable of an employee and human being she is. I'm sure that you get a lot of negative reviews as people are just on edge these days and I understand that as well. I pray that some people can remember the nice things that people do. The manager and the other employee was kind and friendly with everyone who walked through the door. I dealt directly with TyKeia, and after leaving her, I had renewed faith. Thank You for having a person like that in your company. You were very smart to hire her. God Bless You and thank you for your time.
May 21, 2022
Reply from Advance America - Memphis - 4298 Summer Avenue
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
My experience was very acceptable.ms…
My experience was very acceptable.ms Brown was knowledgeable and explained all details.I am very thankful.
April 7, 2022
Reply from Advance America - Memphis - 4298 Summer Avenue
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
They were knowledgeable & helped me out…
They were knowledgeable & helped me out when I needed cash fast!
March 12, 2022
Reply from Advance America - Memphis - 4298 Summer Avenue
-Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Ashley is the best of the best!
Ashley is the best of the best!! That's all that's it, Love you Ashley!!
February 15, 2022
Reply from Advance America - Memphis - 4298 Summer Avenue
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Angela was very helpful and polite
Angela was very helpful and polite. She got my information in quickly and let me know my options. Thank you Angela
February 14, 2022
Unprompted review
Reply from Advance America - Memphis - 4298 Summer Avenue
-Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
I visited the summer location and Ms…
I visited the summer location and Ms Angela was absolutely amazing. She is very knowledgeable and helped me choose the right loan to get for my situation. She is very personable.
January 31, 2022
Unprompted review
Reply from Advance America - Memphis - 4298 Summer Avenue
-Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Reply from Advance America - Memphis - 4298 Summer Avenue
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Reply from Advance America - Memphis - 4298 Summer Avenue
Advance America really appreciates your kind words and feedback regarding our services. We see that you rated us a three star which is not reflective of your review. Would you mind updating the star rating to better indicate your thoughts?
How to edit your review:
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3. Click GO to my profile
4. Find the review you want to change and click Edit
5. When you are done changing the rating and the text, click on submit your review now.
Thank you---Advance America Customer Response Team
Excellent Customer Service
Excellent Customer Service
Caring & dedicated Employees
Very Knowledgeable
March 2, 2021
Reply from Advance America - Memphis - 4298 Summer Avenue
Margaret: Thank you for your positive review. At Advance America, we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Great customer service and getting my…
Great customer service and getting my transaction done was so easy!
October 26, 2020
Reply from Advance America - Memphis - 4298 Summer Avenue
Thank you for your response and comments regarding our services. We appreciate your business!
Customer service was awesome
September 1, 2020
Unprompted review
Reply from Advance America - Memphis - 4298 Summer Avenue
Your business is important to us, thank you for your response!
I love y’all tbh
May 18, 2020
Unprompted review
Reply from Advance America - Memphis - 4298 Summer Avenue
Thank you for your response and comments regarding out services. We appreciate you business!
I find agents to be very ready to help me.
I find agents to be very ready to help me with my needs.
February 27, 2020
Unprompted review
Love already
February 16, 2020
Unprompted review
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