Ty was my customer service representative and she was the best she will make sure you leave happy if she can help you it’s quick and easy
Company replied
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See what reviewers are saying
The representatives are friendly courteous and very professional. They explain the process clearly and give you details of all your options which makes it easier for you to decide what will be best fo... See more
Company replied
Came into cash advance after being let down by another pay day company that didn't believe my credentials were true. Markel helped me and verified everything to make sure it was legit as I would hope.... See more
The staff is always super helpful and polite, no matter how busy they are. Thry go above and beyond to help me and they have done so for years, despite staffing changes. I'll always do business with... See more
Company details
Advance America is a licensed and regulated lender providing convenient loan options online and in store.
Since 1997, we've helped millions of families navigate life's financial moments. We believe borrowing money should be simple, fast, and free from judgment — with clear terms and real human support when it matters most.
Contact info
4298 Summer Avenue, 38122, Memphis, TN, United States
- 901-685-6474
4.8
Excellent
61 reviews
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Nice friendly
February 12, 2020
Unprompted review
Great place , Good people
Every time I go there the employees are friendly, very good communication with you and always helpful with any of your questions you ask, and 1000 on customer service.
February 9, 2020
Unprompted review
They good people no complaints from me…
They good people no complaints from me 👍
November 25, 2019
Unprompted review
worthy of 10 stars!!
The young lady that helped me made me feel like an important client.I was there maybe 30 minutes and left feeling like I made a new business friend.Definite 5 star reference!!
October 23, 2019
Unprompted review
My experience at Advance America was so…
My experience at Advance America was so excited and a life saver. They were so understanding with great care. Thank you Advance America.
October 9, 2019
Unprompted review
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
processing time and paper is crazy
September 23, 2019
Unprompted review
Reply from Advance America - Memphis - 4298 Summer Avenue
Your comments are important to our business and relationship. Advance America will have someone contact you soon regarding your comments.
Great Customer Service!!!
September 18, 2019
Unprompted review
Tarik did a great job and I got the…
Tarik did a great job and I got the funds I needed fast and easy.... He had a great spirit and I will be using them again soon....
August 24, 2019
Unprompted review
Fast friendly and covientant
May 20, 2019
Unprompted review
I LOVE THIS PLACE THE PEOPLE ARE NICE…
I LOVE THIS PLACE THE PEOPLE ARE NICE AND FRIENDLY I WOULD RECOMMEND THIS PLACE TO EVERYONE
May 19, 2019
Unprompted review
The lady that waited on me this time…
The lady that waited on me this time and previous visits when I come to make a payment acts as if she doesn't like me. I have told her several times I am hard of hearing and she seems annoyed that she has to repete information to me. I cringe when I get her because I know her attitude. Otherwise, I am very satisfied with your company.
May 8, 2019
Unprompted review
Reply from Advance America - Memphis - 4298 Summer Avenue
Advance America values its customers and we will have someone personally contact you soon to discuss your comment.
I’v Been to others the employees are…
I’v Been to others the employees are friendly. Thank you
March 5, 2019
Unprompted review
The office person was very professional…
The office person was very professional and polite. She conducted business with a smile always. It was a wonderful experience!!!!
March 3, 2018
Unprompted review
Satisfied Customer
I’m always in and out m. Wait times are short . People there are friendly .
February 15, 2018
Unprompted review
Very friendly and helpful!
December 30, 2017
Unprompted review
Great customer service
December 15, 2017
Unprompted review
Awesome customer service!
September 8, 2017
Unprompted review
The staff is always super helpful and …
The staff is always super helpful and polite, no matter how busy they are. Thry go above and beyond to help me and they have done so for years, despite staffing changes. I'll always do business with the Summer Avenue location in Memphis, TH.
August 16, 2017
Unprompted review
Outstanding customer servcies.
August 3, 2017
Unprompted review
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