Advance America - Moore - 838 NW 12th St. Reviews 

71
TrustScore 5 out of 5

4.9

838 NW 12th St., 73160 Moore, OK, US


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Rated 5 out of 5 stars

Wonderful experience and highly recommend simply because it was the easiest process ever. The staff are so friendly with the upmost respect, professionalism and sense of humor. If you need a bit of... See more

Company replied

Rated 5 out of 5 stars

I have been in my Moore location, everyone is very efficient and helpful. Now, I like the availability of payments, questions, and refinances Online. It's quick, and helps me since I don't have to dr... See more

Company replied

Rated 5 out of 5 stars

My experience was great fast and very helpful. Was in and out with in minutes staff explained everything thoroughly .Alos very understanding of my situation. Would definitely recommend or refer friend... See more

Company replied

Rated 5 out of 5 stars

This was so easy and very fast to do and the funds were in my account the following business day. As I didn’t apply til late in the evening. The company called me to make sure I knew where the office... See more

Company replied


Company details

  1. Loan Agency
  2. Car Finance and Loan Company
  3. Financial Consultant
  4. Financial Institution
  5. Money Order Service
  6. Money Transfer Service
  7. Non-Bank Financial Service

About Advance America - Moore - 838 NW 12th St.

Written by the company

Advance America is a licensed and regulated lender providing convenient loan options online and in store.

Since 1997, we've helped millions of families navigate life's financial moments. We believe borrowing money should be simple, fast, and free from judgment — with clear terms and real human support when it matters most.

Apply Now


Contact info

  • 838 NW 12th St., 73160, Moore, OK, United States

  • 405-790-0633

4.9

Excellent

TrustScore 5 out of 5

71 reviews

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4.9

All reviews

(71)

12,532 reviews in the last 12 months

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Rated 5 out of 5 stars

Very quick

Very quick, Debra was amazing 🙂

April 30, 2026
Unprompted review
Advance America - Moore - 838 NW 12th St. logo

Reply from Advance America - Moore - 838 NW 12th St.

Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.

Rated 5 out of 5 stars

She was the best

She was the best. And very helpful

April 30, 2026
Unprompted review
Advance America - Moore - 838 NW 12th St. logo

Reply from Advance America - Moore - 838 NW 12th St.

Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.

Rated 5 out of 5 stars

Agent was very knowledgeable and and…

Agent was very knowledgeable and and went over the best scenario’s for me

January 7, 2026
Advance America - Moore - 838 NW 12th St. logo

Reply from Advance America - Moore - 838 NW 12th St.

Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!

Rated 5 out of 5 stars

Simple and Professional

Actually it was a refinance. A few minutes online and
the funds were in the account in hours. Really a simple process and I can only say that it is the easiest funding I have done. Thank you Advance America.

December 12, 2025
Advance America - Moore - 838 NW 12th St. logo

Reply from Advance America - Moore - 838 NW 12th St.

We're happy to hear that the refinance process was simple and quick. We appreciate you sharing that it was the easiest funding experience you've had. Thank you for your positive feedback!

Rated 5 out of 5 stars

No long wait

No long wait, and very friendly

December 10, 2025
Advance America - Moore - 838 NW 12th St. logo

Reply from Advance America - Moore - 838 NW 12th St.

We are so glad you had a friendly and efficient experience. We appreciate your feedback and thank you!

Rated 5 out of 5 stars

Customer service was excellent thank…

Customer service was excellent thank you and letting me refinance it really help

December 6, 2025
Advance America - Moore - 838 NW 12th St. logo

Reply from Advance America - Moore - 838 NW 12th St.

We appreciate your positive feedback! We are so happy that our customer service and refinance options were helpful for you. Thank you for sharing.

Rated 5 out of 5 stars

Great customer service

November 13, 2025
Advance America - Moore - 838 NW 12th St. logo

Reply from Advance America - Moore - 838 NW 12th St.

Thank you for your positive review. At Advance America, we strive to provide the best customer service, and we are very happy to be able to provide you with the money solutions you need. Have a nice day.

Rated 5 out of 5 stars

Debra made it happen

Debra made it happen. Had the patience to help me out with getting approved and more than I expected! Love it!!!

October 29, 2025
Unprompted review
Advance America - Moore - 838 NW 12th St. logo

Reply from Advance America - Moore - 838 NW 12th St.

Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.

Rated 5 out of 5 stars

They helped me when I needed it most!!!

They helped me when I needed it most!!!

October 25, 2025
Advance America - Moore - 838 NW 12th St. logo

Reply from Advance America - Moore - 838 NW 12th St.

Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.

Rated 5 out of 5 stars
Advance America - Moore - 838 NW 12th St. logo

Reply from Advance America - Moore - 838 NW 12th St.

Thank you for your positive review!! At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!!

Rated 5 out of 5 stars

Refinance was quick and easy BUT the…

Refinance was quick and easy BUT the ladies in the Moore, OK store really need to learn how to smile and be more welcoming - my opinion.
And definitely need to learn to talk slower. I felt like an idiot asking her to repeat everything

September 16, 2025
Advance America - Moore - 838 NW 12th St. logo

Reply from Advance America - Moore - 838 NW 12th St.

Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.

Rated 5 out of 5 stars
Advance America - Moore - 838 NW 12th St. logo

Reply from Advance America - Moore - 838 NW 12th St.

Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.

Rated 5 out of 5 stars

This was so easy and very fast to do…

This was so easy and very fast to do and the funds were in my account the following business day. As I didn’t apply til late in the evening. The company called me to make sure I knew where the office was and to see if I needed anything else. Very polite and professional.

August 8, 2025
Advance America - Moore - 838 NW 12th St. logo

Reply from Advance America - Moore - 838 NW 12th St.

Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.

Rated 5 out of 5 stars

Adriana was a great help in getting my…

Adriana was a great help in getting my first loan at Advance America!!

July 14, 2025
Unprompted review
Advance America - Moore - 838 NW 12th St. logo

Reply from Advance America - Moore - 838 NW 12th St.

We're happy to hear that you had a great experience getting your first loan. We appreciate you taking the time to share your positive feedback!

Rated 5 out of 5 stars

Easy Online Access

I have been in my Moore location, everyone is very efficient and helpful. Now, I like the availability of payments, questions, and refinances Online. It's quick, and helps me since I don't have to drive a little distance to do my business. I have arthritis and the Online availability is great.
Thank you

July 9, 2025
Advance America - Moore - 838 NW 12th St. logo

Reply from Advance America - Moore - 838 NW 12th St.

Thank you for your positive review!! At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!!

Rated 5 out of 5 stars

The lady that helped us was great but…

The lady that helped us was great but the woman that opened the door for us cuz it was locked right off the bat said if that a support dog not even a hello I think that is what really ticked me off and then while the lady that helped us the other 2 were really in the back laughing the lady that helped us was patient kind walked us through no rush she was great and she should have opened the door if we didn’t need the money so badly I would’ve walked out,I did customer service for Southwest Airlines for 18 years and before that with Mesa airlines and believe me I was done
The lady that helped was s as young Hispanic lady and she is the person that should be manager

November 30, 2024
Unprompted review
Advance America - Moore - 838 NW 12th St. logo

Reply from Advance America - Moore - 838 NW 12th St.

Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.

Rated 5 out of 5 stars

My credit score isn’t the greatest

My credit score isn’t the greatest
Applied for a loan friendly staff made things quick and easy
Thanks again
Advance America

October 11, 2024
Unprompted review
Advance America - Moore - 838 NW 12th St. logo

Reply from Advance America - Moore - 838 NW 12th St.

Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!!

Rated 5 out of 5 stars

Great customer service employee needs a…

Great customer service employee needs a raise

May 13, 2024
Unprompted review
Advance America - Moore - 838 NW 12th St. logo

Reply from Advance America - Moore - 838 NW 12th St.

Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!

Rated 5 out of 5 stars

Easy applying and instructions in the…

Easy applying and instructions in the office were thorough and quick. Great place to get a loan!

April 14, 2024
Advance America - Moore - 838 NW 12th St. logo

Reply from Advance America - Moore - 838 NW 12th St.

Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the financial solutions you needed. Have a wonderful day.

Rated 5 out of 5 stars

Staff is always very courteous

Staff is always very courteous

April 12, 2024
Unprompted review
Advance America - Moore - 838 NW 12th St. logo

Reply from Advance America - Moore - 838 NW 12th St.

Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!

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