Advance America - Moore - 838 NW 12th St. Reviews 

72
TrustScore 5 out of 5

4.9

838 NW 12th St., 73160 Moore, OK, US


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Rated 5 out of 5 stars

Wonderful experience and highly recommend simply because it was the easiest process ever. The staff are so friendly with the upmost respect, professionalism and sense of humor. If you need a bit of... See more

Company replied

Rated 5 out of 5 stars

I have been in my Moore location, everyone is very efficient and helpful. Now, I like the availability of payments, questions, and refinances Online. It's quick, and helps me since I don't have to dr... See more

Company replied

Rated 5 out of 5 stars

My experience was great fast and very helpful. Was in and out with in minutes staff explained everything thoroughly .Alos very understanding of my situation. Would definitely recommend or refer friend... See more

Company replied

Rated 5 out of 5 stars

This was so easy and very fast to do and the funds were in my account the following business day. As I didn’t apply til late in the evening. The company called me to make sure I knew where the office... See more

Company replied


Company details

  1. Loan Agency
  2. Financial Institution
  3. Money Order Service
  4. Money Transfer Service
  5. Non-Bank Financial Service

About Advance America - Moore - 838 NW 12th St.

Written by the company

Advance America is a licensed and regulated lender providing convenient loan options online and in store.

Since 1997, we've helped millions of families navigate life's financial moments. We believe borrowing money should be simple, fast, and free from judgment — with clear terms and real human support when it matters most.

Apply Now


Contact info

  • 838 NW 12th St., 73160, Moore, OK, United States

  • 405-790-0633

4.9

Excellent

TrustScore 5 out of 5

72 reviews

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4.9

All reviews

(72)

11,920 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great customer service

Great customer service! Associate very perceptive and knowledgeable.

November 5, 2022
Advance America - Moore - 838 NW 12th St. logo

Reply from Advance America - Moore - 838 NW 12th St.

Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!

Rated 5 out of 5 stars

The customer experiences he was very lovely

The customer experience

October 31, 2022
Unprompted review
Advance America - Moore - 838 NW 12th St. logo

Reply from Advance America - Moore - 838 NW 12th St.

Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!

Rated 5 out of 5 stars

Anita McCraw

I was seen by Anita McCraw on Oct. 4 2022 and she was the nicest person. She helped me out with everything I needed.
Thank you Anita for being so kind.

October 4, 2022
Unprompted review
Advance America - Moore - 838 NW 12th St. logo

Reply from Advance America - Moore - 838 NW 12th St.

Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.

Rated 4 out of 5 stars

Well the flyer said I was pre approved for a 1,000.00 and that's not what I got but other than that it was a good experience

Well the paper I received in mail said I was pre approved for 1,000.00 and that's not what you gave me so otherwise I probably wouldn't have applied

August 22, 2022
Advance America - Moore - 838 NW 12th St. logo

Reply from Advance America - Moore - 838 NW 12th St.

Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!

Rated 5 out of 5 stars

Excellent Customer Service

Excellent Customer Service from beginning to end of transaction!!!

August 13, 2022
Advance America - Moore - 838 NW 12th St. logo

Reply from Advance America - Moore - 838 NW 12th St.

Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!

Rated 5 out of 5 stars

Anita was very helpful in helping me to…

Anita was very helpful in helping me to obtain the loan that I received it very quick and easy, I highly recommend this company if you are needing a ny assistance in your time of need

August 25, 2021
Advance America - Moore - 838 NW 12th St. logo

Reply from Advance America - Moore - 838 NW 12th St.

Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!

Rated 5 out of 5 stars

Polite

Always polite, quick to get you money and clean store.

June 20, 2021
Advance America - Moore - 838 NW 12th St. logo

Reply from Advance America - Moore - 838 NW 12th St.

Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!

Rated 5 out of 5 stars

Agent at Moore Oklahoma location is…

Agent at Moore Oklahoma location is very helpful and very friendly. Helped with loan and always a positive person

February 26, 2021
Advance America - Moore - 838 NW 12th St. logo

Reply from Advance America - Moore - 838 NW 12th St.

Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!

Rated 5 out of 5 stars

This was the first time I had been in…THE BEST EXPERIENCE EVER!!

This was the first time I had been in the store since the new system had went into place. And to be quite honest I was alittle intimidated at first. But as I going through the steps it was the same as before with the only difference being the payment is easier on you!! WOW! What a great customer support that is!! Thank you Advance America for being there for me when I need you!
Sincerely,
Shirley Lusher

November 29, 2020
Advance America - Moore - 838 NW 12th St. logo

Reply from Advance America - Moore - 838 NW 12th St.


Thank you for your response and comments regarding our services. We appreciate your business!

Rated 3 out of 5 stars

Although

Although, worker was very nice she kept answering phone taking longer to finish my transaction.

November 3, 2020
Advance America - Moore - 838 NW 12th St. logo

Reply from Advance America - Moore - 838 NW 12th St.

Your business is important to us, thank you for your response!

Rated 5 out of 5 stars

Debra is a great person..Enjoyed seeing…

Debra is a great person..Enjoyed seeing her again and it was so easy to get my loan..ty cash America..

September 1, 2020
Unprompted review
Advance America - Moore - 838 NW 12th St. logo

Reply from Advance America - Moore - 838 NW 12th St.

Your business is important to us, thank you for your response!

Rated 1 out of 5 stars

I have been a very good customer for…

I have been a very good customer for many years. The gentlemen that assisted me with the new loan told me he needed to do a credit check and it would not show up on my credit. I told him how important it was that it did not show up on my credit. He assured me that it would not. Well it did and it's going to be on there for 2 years. I will never do business with this company again!

August 26, 2020
Unprompted review
Advance America - Moore - 838 NW 12th St. logo

Reply from Advance America - Moore - 838 NW 12th St.

Advance America values its customers and we will have someone personally contact you soon to discuss your comment.

Rated 5 out of 5 stars

Easy process

Easy process, in and out quickly.

July 18, 2020
Unprompted review
Advance America - Moore - 838 NW 12th St. logo

Reply from Advance America - Moore - 838 NW 12th St.

Thank you for your response and comments regarding out services. We appreciate your business!

Rated 5 out of 5 stars

Treated better than family.

I have always been treated very good. The only way it could be better is if I didnt have to pay it back. Been a steady customer for years, I am paid only once a month.
I like using Advance America because if I need a loan I'm not asked why I need it. Thanks to staff, I fell I am treated better than family. Thanks again.

June 2, 2020
Unprompted review
Advance America - Moore - 838 NW 12th St. logo

Reply from Advance America - Moore - 838 NW 12th St.

Thank you for your response and comments regarding our services. We appreciate your business!!

Rated 5 out of 5 stars

great.

greatgreatgreatgreatgreatgreatgreatgreatgreatgoodgoodexcellent.

August 9, 2019
Unprompted review
Rated 5 out of 5 stars

As first time customer the staff here…

As first time customer the staff here were very helpful, professional, and friendly. They helped work around my schedule and made everything easy for me. All details were thoroughly explained and easy to understand. Thank you for your help and exemplary customer service!
Shout out Rosa and her awesome trainee (I'm sorry I couldn't remember your name!).

August 4, 2019
Unprompted review
Rated 5 out of 5 stars

Very friendly people and service

Very friendly people and service. They quickly took care of my needs and explained everything very well. Kudos to Joel! He did a fantastic job on the phone and in person

April 25, 2019
Unprompted review
Rated 5 out of 5 stars

The staff in Moore was new

The staff in Moore was new, however they made sure they knew every answer and made sure I was comfortable during the whole process.

March 10, 2019
Unprompted review
Rated 5 out of 5 stars

Employees were very professional

Employees were very professional. The gentlemen who helped me was informative and speedy; He got me out of there in less than 20 minutes. Not the average payday loan place, the employees actually act like they care. If I ever need a loan again, this will be my first stop. Thank you for your awesome employees at the Moore, Oklahoma location!

January 18, 2019
Unprompted review

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