I just had the BEST experience at Advance America. Maria V is very kind & knowledgeable. She guided me through the entire process. She spoke calmly, promoted me properly & asked the right questions to... See more
Company replied
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This was first time taking a loan from Advance America and it was beyond what I expected. Naomi’s and Maria were very patient and understanding. They have excellent customer service skills and answere... See more
Company replied
Marie was absolutely amazing throughout the entire process. From the moment I walked in, she made me feel welcomed, comfortable, and valued. She took the time to answer all of my questions, explaine... See more
Company replied
Maria was amazing and very helpful. She provided excellent customer service and worked very diligently in getting me approved for a short-term loan. I highly recommend visiting her at Advance Americ... See more
Company replied
Company details
Advance America is a licensed and regulated lender providing convenient loan options online and in store.
Since 1997, we've helped millions of families navigate life's financial moments. We believe borrowing money should be simple, fast, and free from judgment — with clear terms and real human support when it matters most.
Contact info
11985 Collier Blvd., Ste. 4, 34116, Naples, FL, United States
- 239-348-1703
5.0
Excellent
269 reviews
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Today I came I
Today I came I. Maria eas very helpful great service . Tha k u maria
January 9, 2024
Unprompted review
Reply from Advance America - Naples - 11985 Collier Blvd., Ste. 4
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Reply from Advance America - Naples - 11985 Collier Blvd., Ste. 4
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day
Very professional
Very professional, friendly and knowledgeable made me feel welcome
September 3, 2023
Reply from Advance America - Naples - 11985 Collier Blvd., Ste. 4
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Extremely professional and polite staff.
May 5, 2023
Reply from Advance America - Naples - 11985 Collier Blvd., Ste. 4
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
I really like the way the cashier has…
I really like the way the cashier has taken care of me. She did a good job.
March 28, 2023
Reply from Advance America - Naples - 11985 Collier Blvd., Ste. 4
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Reply from Advance America - Naples - 11985 Collier Blvd., Ste. 4
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Very friendly And very helpful
September 27, 2021
Reply from Advance America - Naples - 11985 Collier Blvd., Ste. 4
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Very friendly staff and such a quick…
Very friendly staff and such a quick and easy process. i can always stop by after work knowing im in and out everyone is very professional and welcoming. Keep up the great work
September 24, 2021
Reply from Advance America - Naples - 11985 Collier Blvd., Ste. 4
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Excelente customer service
September 20, 2021
Reply from Advance America - Naples - 11985 Collier Blvd., Ste. 4
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Reply from Advance America - Naples - 11985 Collier Blvd., Ste. 4
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Always there to help me
Always there to help me , excellent customer services.thanks for all your help.
June 23, 2021
Reply from Advance America - Naples - 11985 Collier Blvd., Ste. 4
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Quick fast service😁
September 27, 2020
Unprompted review
Reply from Advance America - Naples - 11985 Collier Blvd., Ste. 4
Your business is important to us, thank you for your response!
TOTALLY DISAPPOINTED
I have been a very long standing customer, paid cash (500) every week on time or early for years. We are speaking thousands of dollars!!! Having worked out of state for 2 years, didn’t require your service. I’ve returned purchased our retirement home. Husband in hospital needed 500 to meet our bill needing paid due to him not able to work right now. You only approved 300. I COULDN’T BELIEVE IT. I was treated as though I was a first time customer! I was never so disappointed and disgusted in my life. 😡😡😡😡
June 28, 2020
Unprompted review
Reply from Advance America - Naples - 11985 Collier Blvd., Ste. 4
Advance America values it customers and we will have someone personally contact you soon to discuss your comments.
Francine was great
Francine was great, I come in maybe once a month and yet she remembered my name .. she is always polite and very efficient
May 31, 2020
Unprompted review
Reply from Advance America - Naples - 11985 Collier Blvd., Ste. 4
Your business is important to us, thank you for your response!
Very Friendly and Helpful Staff
Very Friendly and Helpful Staff, a pleasurable experience.
April 8, 2020
Unprompted review
Reply from Advance America - Naples - 11985 Collier Blvd., Ste. 4
Thank you for your response and comments regarding our services. We appreciate your business!
The customer service representative was…
The customer service representative was just very helpful and explained the different options. Thank you
March 2, 2020
Unprompted review
The person who assisted me need it more…
The person who assisted me need it more training
January 20, 2020
Unprompted review
Reply from Advance America - Naples - 11985 Collier Blvd., Ste. 4
Advance America values its customers and we will have someone personally contact you soon to discuss your comment.
Every friendly and helpful
January 12, 2020
Unprompted review
Some people have no idea How hard it is…
Some people have no idea How hard it is to be in a tight financial situation where you don’t want to ask a friend or a family member. Thank God advance America is there to help. The staff are always friendly and understanding. I would recommend AA in a heartbeat.
November 14, 2019
Unprompted review
The service is very great
October 13, 2019
Unprompted review
Reply from Advance America - Naples - 11985 Collier Blvd., Ste. 4
Advance America really appreciates your kind words and feedback regarding our services. We see that you rated us a one star, which is not reflective of your review. Would you mind updating the star rating to better indicate your thoughts?
How to edit your review:
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2. Click on your profile picture in the top right corner of the site
3. Click GO to my profile
4. Find the review you want to change and click Edit
5. When you are done changing the rating and the text, click on submit your review now.
Thank you---Advance America Customer Response Team
Thank you for your response and comments regarding out services. We appreciate you business!
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