I love advance America because they come in clutch when I need to pay my rent or a bill. I will forever suggest this company It’s like a friend that u can borrow money from and they don’t ask no que... See more
Company replied
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See what reviewers are saying
The Ladies in the Gentilly New Orleans area are great. The honesty between customers and the employees help relations for the advancement of continuing loans for consumers that may need help
Company replied
Joanna and Mylyn always help me beyond measure. They are polite and I enjoy every interaction.
Company replied
I love going into the store the lady’s are so beautiful who wouldn’t want to do business with them, they all have a beautiful smile and very pleasant to work with.
Company replied
Company details
Advance America is a licensed and regulated lender providing convenient loan options online and in store.
Since 1997, we've helped millions of families navigate life's financial moments. We believe borrowing money should be simple, fast, and free from judgment — with clear terms and real human support when it matters most.
Contact info
2093 Caton St., 70122, New Orleans, LA, United States
- 504-288-6538
4.8
Excellent
171 reviews
Asks customers to review
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The reason y I said your excellent…
The reason y I said your excellent because your really work with people good in understand people
July 26, 2019
Unprompted review
Awesome Customer Service
I honestly ONLY do business at that specific branch. Customer service is awesome from everyone!
April 30, 2019
Unprompted review
Staff is & always very professional
Staff is & always very professional. Pleasant environment.
April 18, 2019
Unprompted review
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
This place is very unprofessional
This place is very unprofessional. The women in this office talk very loudly, about things such as boyfriends, the weekend plans, and make you feel like you are a nuisance, instead of helping with needs of customers. They make you wait unnecessarily, just because they can. Kinda make you feel bad for having to need a payday loan. Especially management. She sits on her phone and facetime with people and hold the most inappropriate conversations. Everytime I come to thos location they find a reason to turn folks around. They should not come to work, if they do not want to work.
March 1, 2019
Unprompted review
Reply from Advance America - New Orleans - 2093 Caton St.
Advance America values its customers and we will have someone personally contact you soon to discuss your comment.
The staff was very polite .
February 16, 2019
Unprompted review
Excellent customer service!!!
May 12, 2018
Unprompted review
I love coming going into this location
I love coming going into this location. Everyone’s so welcoming. Service is quick & fast.
March 9, 2018
Unprompted review
Efficient and easy
Efficient and easy. Excellent service and timely pay-back. Thanks
December 7, 2017
Unprompted review
Nice service from this location of …
Nice service from this location of service for your business.
December 4, 2017
Unprompted review
Very professional and Great vibes!
November 29, 2017
Unprompted review
Excellent Service
August 18, 2017
Unprompted review
I always have a wonderful experience …
I always have a wonderful experience when I'm in the office the associates are polite very experience in helping with any situations they find a solution for any and all problem's and that's what the customers are looking for in a business. I would like to take the time and effort to tell the staff to keep up the good work.Sincerely Yours Latrina Goliday
August 5, 2017
Unprompted review
Not enuff information was given before …
Not enuff information was given before getting loan .telephone service was rude
August 3, 2017
Unprompted review
Reply from Advance America - New Orleans - 2093 Caton St.
Advance America values its customers and we will have someone personally contact you to discuss this further.
The hospitality of the staff is amazing …
The hospitality of the staff is amazing in the location is very neat and well-kept I must also say that you all have an awesome group of people that work at the location and I thank everyone for their service. Oliver rating from 1 to 5 stars I give it a 10 plus...
July 31, 2017
Unprompted review
Service is very quick
Service is very quick. And customer service agents are very pleasant.
July 7, 2017
Unprompted review
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