Advance America - Oak Park - 26038 Greenfield Rd. Reviews 

60
TrustScore 5 out of 5

4.8

26038 Greenfield Rd., 48237 Oak Park, MI, US


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See what reviewers are saying

Rated 5 out of 5 stars

Greet You Very Pleasantly ... Service You Quicky and Correctly ... Would Gladly Recommend to Friends ...

Company replied

Rated 5 out of 5 stars

I can always count on the team at this location to be friendly and helpful. I won’t go to any other location!

Company replied

Rated 5 out of 5 stars

Thank you.... 😊 Cash is always available when I need it.

Company replied

Rated 5 out of 5 stars

Borrowing was stress free and hassle free. The Agent was kind, quick and accommodating.

Company replied


Company details

  1. Loan Agency
  2. Financial Institution
  3. Money Order Service
  4. Money Transfer Service
  5. Non-Bank Financial Service

About Advance America - Oak Park - 26038 Greenfield Rd.

Written by the company

Advance America is a licensed and regulated lender providing convenient loan options online and in store.

Since 1997, we've helped millions of families navigate life's financial moments. We believe borrowing money should be simple, fast, and free from judgment — with clear terms and real human support when it matters most.

Apply Now


Contact info

  • 26038 Greenfield Rd., 48237, Oak Park, MI, United States

  • 248-968-1326

4.8

Excellent

TrustScore 5 out of 5

60 reviews

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4.8

All reviews

(60)

12,145 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

the ease at which my transaction was…

the ease at which my transaction was done

November 25, 2022
Advance America - Oak Park - 26038 Greenfield Rd. logo

Reply from Advance America - Oak Park - 26038 Greenfield Rd.

Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!

Rated 5 out of 5 stars

The representative/agent was very…

The representative/agent was very professional, friendly and overall great!

November 1, 2022
Advance America - Oak Park - 26038 Greenfield Rd. logo

Reply from Advance America - Oak Park - 26038 Greenfield Rd.

Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!

Rated 5 out of 5 stars

The customer service and friendliness…

The customer service and friendliness of the staff

October 18, 2022
Advance America - Oak Park - 26038 Greenfield Rd. logo

Reply from Advance America - Oak Park - 26038 Greenfield Rd.

-Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!

Rated 5 out of 5 stars

FAKE REVIEW

THIS IS A FAKE REVIEW!

October 9, 2021
Advance America - Oak Park - 26038 Greenfield Rd. logo

Reply from Advance America - Oak Park - 26038 Greenfield Rd.

Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.

Rated 5 out of 5 stars

Hello fellow advance america

Hello fellow advance america
Customer
I go to location in oak park michigan and Ashley the manager is very professional and very nice and just a beautiful person that runs the whole store by herself and always helping the customers out with taking care of their business. This is kind a consumer look for at any company

June 4, 2022
Advance America - Oak Park - 26038 Greenfield Rd. logo

Reply from Advance America - Oak Park - 26038 Greenfield Rd.

-Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!

Rated 1 out of 5 stars

Cashier Representative

One of the cashier representatives has an disdain (lack of respect) demeanor towards clients. Each time I've went into the store on Greenfield rd. In Oak Park, she has the same attitude. Everyone has bad days. But, this is her norm. Highly unsatisfied with the personal skills of the cashier representative.

March 11, 2021
Advance America - Oak Park - 26038 Greenfield Rd. logo

Reply from Advance America - Oak Park - 26038 Greenfield Rd.

Advance America values its customers, and we will have someone personally contact you soon to discuss your comment.

Rated 5 out of 5 stars

Employees are always so pleasant and…

Employees are always so pleasant and warm. Always helpful and will answer any questions to the best of their ability. Very clean, friendly environment too.

December 15, 2020
Advance America - Oak Park - 26038 Greenfield Rd. logo

Reply from Advance America - Oak Park - 26038 Greenfield Rd.

Your business is important to us, thank you for your response!

Rated 5 out of 5 stars

Great job Advance America..

Great job Advance America... the application process was easy... The young lady that waited on me was very helpful and experience... Even though I asked for $600 I was thankful for the $350... Maybe next time I can get the full amount of what I asked for... Other than that thank you and hope to see you again...

November 5, 2020
Advance America - Oak Park - 26038 Greenfield Rd. logo

Reply from Advance America - Oak Park - 26038 Greenfield Rd.

Thank you for your response and comments regarding our services. We appreciate your business!

Rated 5 out of 5 stars

Ashley is one of the best customer…

Ashley is one of the best customer service person I have seen in a long time. She is very helpful and understanding and I enjoy coming to the location that she works.
Please don't move her.
Thank you Lorre' Edwards

October 25, 2020
Advance America - Oak Park - 26038 Greenfield Rd. logo

Reply from Advance America - Oak Park - 26038 Greenfield Rd.


Thank you for your response and comments regarding our services. We appreciate your business!

Rated 5 out of 5 stars

Always a pleasure when I go there

Always a pleasure when I go there
Ashely is nice and professional
All the time. Thank u

October 2, 2020
Unprompted review
Advance America - Oak Park - 26038 Greenfield Rd. logo

Reply from Advance America - Oak Park - 26038 Greenfield Rd.

Thank you for your response and comments regarding our services. We appreciate your business!

Rated 2 out of 5 stars

The new electronic signature document…

The new electronic signature document system is much slower than the old paper signature documents. There are much better systems out there!

June 19, 2020
Unprompted review
Advance America - Oak Park - 26038 Greenfield Rd. logo

Reply from Advance America - Oak Park - 26038 Greenfield Rd.

Thank you for your response and comments regarding our services. We appreciate your business!

Rated 5 out of 5 stars

I had some trouble one time trying to…

I had some trouble one time trying to get a loan. I started an online application. But didn't finish decided to go to the office. My account was blocked. The representative was so nice. She helped me alot.
Another time I was running late and stuck in traffic. I called the office the representative said ok he stayed late so I could come in and make my payment. This I think is what customer service should return back to being.

January 13, 2020
Unprompted review
Rated 5 out of 5 stars

The experience was Excellent

The experience was Excellent. The agent was knowledgeable, courteous and treated me with respect throughout the process. Would recommend Advance America to friends and family as a viable and reliable resource.

November 29, 2019
Unprompted review
Rated 5 out of 5 stars

Absolutely love this place great…

Absolutely love this place great customer service fast easy to obtain a loan with the proper documentation and most important you don’t feel humiliated due to your circumstances at present time. Highly recommend to anyone over your competitor! Thank You So Much!

April 9, 2019
Unprompted review

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