Greet You Very Pleasantly ... Service You Quicky and Correctly ... Would Gladly Recommend to Friends ...
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Greet You Very Pleasantly ... Service You Quicky and Correctly ... Would Gladly Recommend to Friends ...
Company replied
I can always count on the team at this location to be friendly and helpful. I won’t go to any other location!
Company replied
Thank you.... 😊 Cash is always available when I need it.
Company replied
Borrowing was stress free and hassle free. The Agent was kind, quick and accommodating.
Company replied
Advance America is a licensed and regulated lender providing convenient loan options online and in store.
Since 1997, we've helped millions of families navigate life's financial moments. We believe borrowing money should be simple, fast, and free from judgment — with clear terms and real human support when it matters most.
26038 Greenfield Rd., 48237, Oak Park, MI, United States
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.

Reply from Advance America - Oak Park - 26038 Greenfield Rd.
The representative/agent was very professional, friendly and overall great!

Reply from Advance America - Oak Park - 26038 Greenfield Rd.
The customer service and friendliness of the staff

Reply from Advance America - Oak Park - 26038 Greenfield Rd.

Reply from Advance America - Oak Park - 26038 Greenfield Rd.
Hello fellow advance america
Customer
I go to location in oak park michigan and Ashley the manager is very professional and very nice and just a beautiful person that runs the whole store by herself and always helping the customers out with taking care of their business. This is kind a consumer look for at any company

Reply from Advance America - Oak Park - 26038 Greenfield Rd.
One of the cashier representatives has an disdain (lack of respect) demeanor towards clients. Each time I've went into the store on Greenfield rd. In Oak Park, she has the same attitude. Everyone has bad days. But, this is her norm. Highly unsatisfied with the personal skills of the cashier representative.

Reply from Advance America - Oak Park - 26038 Greenfield Rd.
Employees are always so pleasant and warm. Always helpful and will answer any questions to the best of their ability. Very clean, friendly environment too.

Reply from Advance America - Oak Park - 26038 Greenfield Rd.
Great job Advance America... the application process was easy... The young lady that waited on me was very helpful and experience... Even though I asked for $600 I was thankful for the $350... Maybe next time I can get the full amount of what I asked for... Other than that thank you and hope to see you again...

Reply from Advance America - Oak Park - 26038 Greenfield Rd.
They are always professional and helpful. Very friendly.

Reply from Advance America - Oak Park - 26038 Greenfield Rd.
Ashley is one of the best customer service person I have seen in a long time. She is very helpful and understanding and I enjoy coming to the location that she works.
Please don't move her.
Thank you Lorre' Edwards

Reply from Advance America - Oak Park - 26038 Greenfield Rd.
Always a pleasure when I go there
Ashely is nice and professional
All the time. Thank u

Reply from Advance America - Oak Park - 26038 Greenfield Rd.
The new electronic signature document system is much slower than the old paper signature documents. There are much better systems out there!

Reply from Advance America - Oak Park - 26038 Greenfield Rd.

Reply from Advance America - Oak Park - 26038 Greenfield Rd.
I was very pleased with the professionalism and service. Yhe patients and courtesy i received
I had some trouble one time trying to get a loan. I started an online application. But didn't finish decided to go to the office. My account was blocked. The representative was so nice. She helped me alot.
Another time I was running late and stuck in traffic. I called the office the representative said ok he stayed late so I could come in and make my payment. This I think is what customer service should return back to being.
I love advance america , the stores that I go to , the cashiers are very friendly and efficient. I'm glad that the waiting time is short.
The experience was Excellent. The agent was knowledgeable, courteous and treated me with respect throughout the process. Would recommend Advance America to friends and family as a viable and reliable resource.
Great service great people they are very helpful
Absolutely love this place great customer service fast easy to obtain a loan with the proper documentation and most important you don’t feel humiliated due to your circumstances at present time. Highly recommend to anyone over your competitor! Thank You So Much!
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.