My experience is always a pleasant one, I especially appreciate how stress free the process was in order for me to complete my transaction. Paula is the sweetest person to deal with every time. The pa... See more
Company replied
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See what reviewers are saying
Exceptional Customer Service provided by Paula today please go see her for all your financial needs ! Loan sizes to fit all
Company replied
Aimara is so awesome she helped out a lot and I really appreciate her taking her time and making sure that I got the most I could out of the advancement. She’s very sweet Thank you so much and I hop... See more
Company replied
Paula was a great pleasure to deal with. She was knowledgeable and made me aware of all my obligations to my loan. Thank you for your assistance and kind-heartedness.
Company replied
Company details
- Loan Agency
- Car Finance and Loan Company
- Financial Consultant
- Financial Institution
- Money Order Service
- Money Transfer Service
- Non-Bank Financial Service
Advance America is a licensed and regulated lender providing convenient loan options online and in store.
Since 1997, we've helped millions of families navigate life's financial moments. We believe borrowing money should be simple, fast, and free from judgment — with clear terms and real human support when it matters most.
Contact info
11927 E. Colonial Drive, 32826, Orlando, FL, United States
- 407-381-2662
4.9
Excellent
149 reviews
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Aracely great services
April 11, 2026
Unprompted review
Reply from Advance America - Orlando - 11927 E. Colonial Drive
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Paula McInnis
Paula McInnis, Consumer Lending Sales Specialist, in Orlando, FL, always treats me with respect, professionalism and kindness! She is a shining star with ADVANCE AMERICA!!!!
November 18, 2025
Reply from Advance America - Orlando - 11927 E. Colonial Drive
We appreciate you sharing your positive experience. It's wonderful to know that you were treated with respect, professionalism, and kindness. We're glad you enjoyed your experience.
Excellent customer service from Paula…
Excellent customer service from Paula and Keith. Thank you for information on money orders and money transfers.
June 25, 2025
Unprompted review
Reply from Advance America - Orlando - 11927 E. Colonial Drive
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Your app so easy to apply for loans
Your app so easy to apply for loans. Matter of minutes get an answer. Thank you
June 19, 2025
Reply from Advance America - Orlando - 11927 E. Colonial Drive
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Reply from Advance America - Orlando - 11927 E. Colonial Drive
Thank you for your positive review. At Advance America we strive to provide the best customer service and we are very happy to be able to provide you with the money solutions you needed. Have a nice day.
Excellence
The experience was great , and Paula and her Cowork was very kind and Clear to Explain me everything
May 22, 2025
Reply from Advance America - Orlando - 11927 E. Colonial Drive
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Thank you Paula for excellent customer…
Thank you Paula for excellent customer service and explaining process .
May 13, 2025
Unprompted review
Reply from Advance America - Orlando - 11927 E. Colonial Drive
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Paula is Amazing
Paula is Amazing! Offers excellent customer service.
April 30, 2025
Unprompted review
Reply from Advance America - Orlando - 11927 E. Colonial Drive
Thank you for your kind words! We are so happy to hear you had a positive experience. We strive to provide excellent customer service and are glad to hear we met your needs.
Thank you Paula for always assisting me…
Thank you Paula for always assisting me with excellent customer service , for offering raffles , free money orders and $50 for each person I refer . Thank you Paula
April 21, 2025
Unprompted review
Reply from Advance America - Orlando - 11927 E. Colonial Drive
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Paula is an asset to this company
Paula is an asset to this company. please give her a raise for all the excellent services she provide for this company. very hard working and efficient.
April 21, 2025
Unprompted review
Reply from Advance America - Orlando - 11927 E. Colonial Drive
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Thank you Paula for excellent customer…
Thank you Paula for excellent customer service
April 21, 2025
Unprompted review
Reply from Advance America - Orlando - 11927 E. Colonial Drive
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
The service is quick and easy and the…
The service is quick and easy and the office staff makes you feel at home. You can access funds in minutes without waiting.
December 24, 2024
Reply from Advance America - Orlando - 11927 E. Colonial Drive
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Luis and Janice were amazing and helped…
Luis and Janice were amazing and helped a lot with my cash advance !!
October 31, 2024
Unprompted review
Reply from Advance America - Orlando - 11927 E. Colonial Drive
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
They are always there to help me with…
They are always there to help me with my loan and title loan
October 18, 2024
Unprompted review
Reply from Advance America - Orlando - 11927 E. Colonial Drive
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Super easy and quick
July 22, 2024
Unprompted review
Reply from Advance America - Orlando - 11927 E. Colonial Drive
Thank you for your positive review. At Advance America we strive to provide the best customer service and we are very happy to be able to provide you with the money solutions you needed. Have a nice day.
Paula and Katty are always amazing
Paula and Katty are always amazing, beautiful and super helpful. They make the process a joy.
July 5, 2024
Unprompted review
Reply from Advance America - Orlando - 11927 E. Colonial Drive
Thank you for your positive review. At Advance America we strive to provide the best customer service and we are very happy to be able to provide you with the money solutions you needed. Have a nice day.
Paula was a great pleasure to deal…
Paula was a great pleasure to deal with. She was knowledgeable and made me aware of all my obligations to my loan. Thank you for your assistance and kind-heartedness.
July 1, 2024
Unprompted review
Reply from Advance America - Orlando - 11927 E. Colonial Drive
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
I have the great experience I…
I have the great experience I recommended
June 29, 2024
Unprompted review
Reply from Advance America - Orlando - 11927 E. Colonial Drive
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Paula and Elli fantastic servie and…
Paula and Elli fantastic servie and loans
June 25, 2024
Unprompted review
Reply from Advance America - Orlando - 11927 E. Colonial Drive
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Reply from Advance America - Orlando - 11927 E. Colonial Drive
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
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