My experience is always a pleasant one, I especially appreciate how stress free the process was in order for me to complete my transaction. Paula is the sweetest person to deal with every time. The pa... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Exceptional Customer Service provided by Paula today please go see her for all your financial needs ! Loan sizes to fit all
Company replied
Aimara is so awesome she helped out a lot and I really appreciate her taking her time and making sure that I got the most I could out of the advancement. She’s very sweet Thank you so much and I hop... See more
Company replied
Paula was a great pleasure to deal with. She was knowledgeable and made me aware of all my obligations to my loan. Thank you for your assistance and kind-heartedness.
Company replied
Company details
- Loan Agency
- Car Finance and Loan Company
- Financial Consultant
- Financial Institution
- Money Order Service
- Money Transfer Service
- Non-Bank Financial Service
Advance America is a licensed and regulated lender providing convenient loan options online and in store.
Since 1997, we've helped millions of families navigate life's financial moments. We believe borrowing money should be simple, fast, and free from judgment — with clear terms and real human support when it matters most.
Contact info
11927 E. Colonial Drive, 32826, Orlando, FL, United States
- 407-381-2662
4.9
Excellent
149 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Exceptional Customer Service provided…
Exceptional Customer Service provided by Paula today please go see her for all your financial needs ! Loan sizes to fit all
August 4, 2023
Unprompted review
Reply from Advance America - Orlando - 11927 E. Colonial Drive
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Thank you Paula for always providing…
Thank you Paula for always providing excellent customer service. I appreciate all you do in assisting me with my financial status and the staff
August 4, 2023
Unprompted review
Reply from Advance America - Orlando - 11927 E. Colonial Drive
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Paula is always excellent customer…
Paula is always excellent customer service
August 4, 2023
Unprompted review
Reply from Advance America - Orlando - 11927 E. Colonial Drive
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Elliyas and Paula's service goes…
Elliyas and Paula's service goes without saying that they provide me with all the best options offer at this great company.
August 4, 2023
Unprompted review
Reply from Advance America - Orlando - 11927 E. Colonial Drive
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Good services
Good services, good loan Paula, Rossy and elliyas are very helpful.
August 4, 2023
Unprompted review
Reply from Advance America - Orlando - 11927 E. Colonial Drive
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Always a smile when I come to the…
Always a smile when I come to the location. Paula goes over everything clearly. Very great loan products
August 1, 2023
Unprompted review
Reply from Advance America - Orlando - 11927 E. Colonial Drive
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
This company offers great loan options
This company offers great loan options. Paula deserves all-star nomination.
August 1, 2023
Unprompted review
Reply from Advance America - Orlando - 11927 E. Colonial Drive
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Paula and Elliyas are always offer me…
Paula and Elliyas are always offer me financial assistance with Advance America installment loan
August 1, 2023
Unprompted review
Reply from Advance America - Orlando - 11927 E. Colonial Drive
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Payday loan
Paula opened my account years ago. Have been using it because they offer the best loan products.
August 1, 2023
Unprompted review
Reply from Advance America - Orlando - 11927 E. Colonial Drive
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
This company always provides me the…
This company always provides me the best loan services. Paula is always so polite.
August 1, 2023
Unprompted review
Reply from Advance America - Orlando - 11927 E. Colonial Drive
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Best Loan Company
Paula is so kind. Offers excellent financial services. This company is the best in Central Florida.
August 1, 2023
Unprompted review
Reply from Advance America - Orlando - 11927 E. Colonial Drive
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Great loans services
Elliyas and Paula are always positive, even through my stress.
This company offers the best loans services.
July 29, 2023
Unprompted review
Reply from Advance America - Orlando - 11927 E. Colonial Drive
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day
Paula and Elliyas have been working…
Paula and Elliyas have been working with me for a long time. Great loan services!
July 22, 2023
Unprompted review
Reply from Advance America - Orlando - 11927 E. Colonial Drive
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Very helpful and professional
June 21, 2023
Reply from Advance America - Orlando - 11927 E. Colonial Drive
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Elliyas and Paula gran servicio en todo…
Elliyas and Paula gran servicio en todo momento
June 2, 2023
Unprompted review
Reply from Advance America - Orlando - 11927 E. Colonial Drive
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Paula was very professional and…
Paula was very professional and friendly. She processed my loan in a timely manner. Thanks for all your help.
Sylvia H
April 23, 2023
Reply from Advance America - Orlando - 11927 E. Colonial Drive
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Excellent customer service from Paula…
Excellent customer service from Paula and Elias ! Offered free money orders and financial services to help everyday needs thank you Paula and Elias
February 6, 2023
Unprompted review
Reply from Advance America - Orlando - 11927 E. Colonial Drive
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Excellent customer service great…
Excellent customer service great financial products friendly staff Paula and Elias
February 6, 2023
Unprompted review
Reply from Advance America - Orlando - 11927 E. Colonial Drive
-Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Great experience from beginning to the…
Great experience from beginning to the end. Awesome staff they really are there to help their customers!
January 13, 2023
Reply from Advance America - Orlando - 11927 E. Colonial Drive
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Holly Biron Manager on E
Holly Biron Manager on E. Colonial was amazing she did great Job and made sure everything was done correctly 👏 🙌🏾🙌🏾
September 2, 2022
Reply from Advance America - Orlando - 11927 E. Colonial Drive
-Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.