My experience was truly a blessing. Although I was turned down online, I received a phone call to come in. Everyone was welcoming. I actually spoke to all the beautiful ladies over the phone and in pe... See more
Company replied
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See what reviewers are saying
I've only been a customer for about two monhhs I've patronage several loan company.This has to be by far the most personal/and professional one They really made me feel like they care .TANK YOU
Company replied
My experience at Advance America was exceptional. The process to receive my loan was quick and simple. The customer was beyond great. If you need a loan I would say visit them and tell them Sabrena St... See more
Company replied
Ms.Patty was wonderful and quick shout out to Advance America 💯💯💯💰💰💰
Company replied
Company details
- Loan Agency
- Car Finance and Loan Company
- Financial Consultant
- Financial Institution
- Money Order Service
- Money Transfer Service
- Non-Bank Financial Service
Advance America is a licensed and regulated lender providing convenient loan options online and in store.
Since 1997, we've helped millions of families navigate life's financial moments. We believe borrowing money should be simple, fast, and free from judgment — with clear terms and real human support when it matters most.
Contact info
1105 280 Bypass, 36867, Phenix City, AL, United States
- 334-297-0228
4.9
Excellent
89 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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Ms.Patty was wonderful and quick shout…
Ms.Patty was wonderful and quick shout out to Advance America 💯💯💯💰💰💰
August 7, 2026
Unprompted review
Reply from Advance America - Phenix City - 1105 280 Bypass
Thank you for your response and comments regarding our services. We appreciate your business!
Reply from Advance America - Phenix City - 1105 280 Bypass
We're happy to hear your refinance was hassle-free and quick. Thank you for your feedback!
I really liked the customer service I…
I really liked the customer service I had with Patty Catlin. She was really polite and had patience with me. I really appreciate having this kind of service from a employee at this company.
March 3, 2026
Unprompted review
Reply from Advance America - Phenix City - 1105 280 Bypass
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
My experience at Advance America
My experience at Advance America was exceptional. The process to receive my loan was quick and simple. The customer was beyond great. If you need a loan I would say visit them and tell them Sabrena Stephens sent you.
December 31, 2025
Reply from Advance America - Phenix City - 1105 280 Bypass
Thank you for your response and comments regarding our services. We appreciate your business!
They are very helpful.
December 10, 2025
Reply from Advance America - Phenix City - 1105 280 Bypass
We are so glad that we could be of assistance. Thank you for your positive feedback; it means a lot to us.
They were very nice and helpful to me
September 22, 2025
Reply from Advance America - Phenix City - 1105 280 Bypass
We are happy to hear that you found our team to be helpful and kind. Thank you for your positive feedback; we appreciate it.
Friendly and courteous staff that are…
Friendly and courteous staff that are genuine in their efforts to help the customers
September 2, 2025
Reply from Advance America - Phenix City - 1105 280 Bypass
We appreciate you taking the time to share your experience! We are so happy to hear that our staff was friendly, courteous, and genuine in their efforts to help.
Reply from Advance America - Phenix City - 1105 280 Bypass
We are happy to hear that you enjoyed the great service and warm welcome. Thank you for your positive feedback and time!
Reply from Advance America - Phenix City - 1105 280 Bypass
Thank you for your positive review!! At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!!
They're there when you need them
They're there when you need them, I just want to thank everyone for doing a greatjob
June 5, 2025
Reply from Advance America - Phenix City - 1105 280 Bypass
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Reply from Advance America - Phenix City - 1105 280 Bypass
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
I've only been a customer for about two…
I've only been a customer for about two monhhs I've patronage several loan company.This has to be by far the most personal/and professional one They really made me feel like they care .TANK YOU
April 19, 2025
Reply from Advance America - Phenix City - 1105 280 Bypass
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
There amazing and great people
There amazing and great people, always there to help in whatever ways they can,there a very helpful company
January 17, 2025
Reply from Advance America - Phenix City - 1105 280 Bypass
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Great communication and customer…
Great communication and customer service experience! I’m definitely satisfied with the way things went with loan. I would reference to family or friends.
December 19, 2024
Reply from Advance America - Phenix City - 1105 280 Bypass
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Rosalind is so kind and helpful
Rosalind is so kind and helpful. She made the process super easy and quick. She was informative about the process as well. I highly recommend going is see Mrs. Rosalind!!
August 1, 2024
Reply from Advance America - Phenix City - 1105 280 Bypass
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!!
I went to Advance America so I could…
I went to Advance America so I could get work done on my car. The lady’s were friendly, answered all my questions and lent me money with favorable terms. Now I have new brakes and tires on my car. I will definitely go to Advance America next time I need to borrow money ….. Gary C.
August 1, 2024
Reply from Advance America - Phenix City - 1105 280 Bypass
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!!
I had a great experience with Advance…
I had a great experience with Advance America,the process was very easy and professionally done,
Thank you Ashley!
October 20, 2023
Reply from Advance America - Phenix City - 1105 280 Bypass
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Very friendly and helpful.
August 8, 2023
Reply from Advance America - Phenix City - 1105 280 Bypass
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Great Service with a Smile
I loved the smiling faces that I got and was happy to assistance me with an much needed expense , I have been doing business with many places that offer
me service , but Advance America has always been
professional and loyal to their customer . Rosalind is one of the fantastic customer service that gave me a great loan and was patient with going over the information on how to get the maximum for my added expense, I definitely appreciate her time and Patient will be recommending to all my Family and friends.
July 6, 2023
Unprompted review
Reply from Advance America - Phenix City - 1105 280 Bypass
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Very professional courteous and short…
Very professional courteous and short wait time .. I highly recommend
May 10, 2023
Reply from Advance America - Phenix City - 1105 280 Bypass
-Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
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