Katherine was not only professional, and kind but she walked me thru everything! Thank you.
Company replied
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Katherine was not only professional, and kind but she walked me thru everything! Thank you.
Company replied
Katherine was very kind and helpful. She walked me through the process smoothly and showed me how to access my documents on my account.
Company replied
I like Advance America because I don't have to leave my house. I have the App and I can log into my account to pay my loan, get another loan, and just keep track of my progress. They make it very simp... See more
Company replied
They went above an beyond to refinance my loan for my family. Thanks to them I was able to finally able to pay off my vehicle. An get a few upgrades for my home!
Company replied
Advance America is a licensed and regulated lender providing convenient loan options online and in store.
Since 1997, we've helped millions of families navigate life's financial moments. We believe borrowing money should be simple, fast, and free from judgment — with clear terms and real human support when it matters most.
1603 Seltice Way, Ste. B, 83854, Post Falls, ID, United States
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Reply from Advance America - Post Falls - 1603 Seltice Way, Ste. B
Carole was kind, helpful and explained the process in full every step of the way, great customer service!!

Reply from Advance America - Post Falls - 1603 Seltice Way, Ste. B
Staff was professional and polite through the whole prosses.

Reply from Advance America - Post Falls - 1603 Seltice Way, Ste. B

Reply from Advance America - Post Falls - 1603 Seltice Way, Ste. B
The young lady that helped me was very nice and friendly. The place was very clean. She was very knowledgeable. I will tell people to use your business

Reply from Advance America - Post Falls - 1603 Seltice Way, Ste. B
When I went in I was immediately greeted by Faith, she is such a sweet lady. Always helpful and makes sure to explain everything in detail. I love the the interaction that Faith and Carole give when interacting with them. Would recommend 10/10.

Reply from Advance America - Post Falls - 1603 Seltice Way, Ste. B
The staff was very helpful. Excellent service
Thank you so much

Reply from Advance America - Post Falls - 1603 Seltice Way, Ste. B
Post Falls branch is and always will be above and beyond with helping anyone in need. Carole and Faith are wonderful at their job. I will not go to any other loan office within 60 miles of the Post Falls branch due to their family oriented way of working with clients in need of a short term advance. I am grateful for this branch and the way this company operates.

Reply from Advance America - Post Falls - 1603 Seltice Way, Ste. B
Excellent customer service. Staff are always helpful and friendly

Reply from Advance America - Post Falls - 1603 Seltice Way, Ste. B
I really enjoy going to the store they make you feel welcomed, and really get to know you as a person and not a number. I enjoy talking with the ladies and the even know my name and my grandkids too.thank you so much for everything you do.

Reply from Advance America - Post Falls - 1603 Seltice Way, Ste. B
The service was excellent, very friendly and enjoyed the conversation. Very helpful.
Thank you,
Janice McCullough

Reply from Advance America - Post Falls - 1603 Seltice Way, Ste. B
Super nice people and very helpful. I would definitely recommend them.

Reply from Advance America - Post Falls - 1603 Seltice Way, Ste. B
These people are outstanding and will help in any way they can. Very comfortable environment! Highly recommend Spokane Valley and Post Fall! Both have treated me outstanding!

Reply from Advance America - Post Falls - 1603 Seltice Way, Ste. B
Carol and Faith are fantastic!!! Always willing to help and do the best for their customers!!

Reply from Advance America - Post Falls - 1603 Seltice Way, Ste. B
Every time I go in, everyone is always very nice. Everyone always has a smile on their face and are always very helpful.

Reply from Advance America - Post Falls - 1603 Seltice Way, Ste. B
They clearly told me what I needed to get approved. I went to the store with that paper and there was a little hiccup. They told me what was wrong and come back the next day. The next day was a breeze. I am very happy with their serviced noon
All the workers there are always bright and cheery and take care of what you need in a professional and efficient manner..just fabulous.
Very friendly, knowledgeable, lets me know and reminds me so I can fluently without hesitation or delay get a loan when I need it, I really do not like to get loans, but when you really and desperately need money to pay someone or business I go get money that I need to pay and only takes a few minutes and then your employees made me feel okay about receiving a loan without hassle, if only that you qualify and pay back on time and believe me they let you know what they need from you so they can serve you better, sometimes it's too easy and that could get you in trouble haha
The branch in post falls I'd are the best always super nice and treat you with respect they are awrsome
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