Katherine was not only professional, and kind but she walked me thru everything! Thank you.
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Katherine was very kind and helpful. She walked me through the process smoothly and showed me how to access my documents on my account.
Company replied
I like Advance America because I don't have to leave my house. I have the App and I can log into my account to pay my loan, get another loan, and just keep track of my progress. They make it very simp... See more
Company replied
They went above an beyond to refinance my loan for my family. Thanks to them I was able to finally able to pay off my vehicle. An get a few upgrades for my home!
Company replied
Company details
Advance America is a licensed and regulated lender providing convenient loan options online and in store.
Since 1997, we've helped millions of families navigate life's financial moments. We believe borrowing money should be simple, fast, and free from judgment — with clear terms and real human support when it matters most.
Contact info
1603 Seltice Way, Ste. B, 83854, Post Falls, ID, United States
- 208-773-7578
4.9
Excellent
90 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I appreciate their politeness and…
I appreciate their politeness and willingness to work with me.
October 24, 2019
Unprompted review
A+++
The representative that helped me was very professional, quick and nice! A+
October 16, 2019
Unprompted review
The staff is always friendly
The staff is always friendly, quick, and willing to help
October 14, 2019
Unprompted review
Advance America has been the best place…
Advance America has been the best place and the employees are awesome and I would recommend this place to everyone. We were hurting and we came to Advance America and they helped us out alot. Thank you Advance America you guys are the best.
August 13, 2019
Unprompted review
Very friendly and helpful
May 21, 2019
Unprompted review
These ladies are AMAZING
These ladies are AMAZING. I never feel judged about having financial
Issues. Thank you Carol
And Faith for being amazing!!!!
May 19, 2019
Unprompted review
Wish you were debit card payable
April 30, 2019
Unprompted review
The staff are wonderful to work with
The staff are wonderful to work with. They have helped me out when a time of need.
April 13, 2019
Unprompted review
Thank you Carole
Carole was nice, friendly and fast, the whole thing took about ten minutes. If I ever need a little help in the future, I'll know where to go.
February 21, 2018
Unprompted review
The manager Carole was very …
The manager Carole was very professional and handled my application with accuracy , courtesy and compassion. She made a difficult situation for me a very pleasant experience.
Sincerely
Susan Bertrand
November 14, 2017
Unprompted review
First time customer
As a first time customer, the experience was quick and easy. I would recommend Advance America to anyone!
September 11, 2017
Unprompted review
Carol the manager is kind
Carol the manager is kind, knowledgeable, and always treats my family with the utmost respect.
September 1, 2017
Unprompted review
It was good quick
August 1, 2017
Unprompted review
Fast application.
July 9, 2017
Unprompted review
Great customer service!!!!
Great customer service! Always friendly. Quick service. Would not go anywhere else.
June 7, 2017
Unprompted review
Such amazingly nice people
Such amazingly nice people! Definitely recommend!
May 5, 2017
Unprompted review
Always friendly and quick
April 25, 2017
Unprompted review
Always easy and very professional
Always easy and very professional. The Post Falls, ID office is amazing!
April 25, 2017
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.