It is so easy and convenient...one less financial worry! Im thankful!
Company replied
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See what reviewers are saying
Our team are the best. We walk in and they know who we are. It makes what we have to do so much easier. It’s not easy having to borrow to make it through. We thank them very much and wish them happy h... See more
Company replied
If you're needing some help with a short term loan, I recommend that you stop in and talk with one of the associates at Advance America. They are very helpful with your concerns you may need help with... See more
Company replied
Friendly atmosphere. The people are great and very helpful on getting you the loan you need. Will definitely borrow again from Advance America! Thanks Guys
Company replied
Company details
Advance America is a licensed and regulated lender providing convenient loan options online and in store.
Since 1997, we've helped millions of families navigate life's financial moments. We believe borrowing money should be simple, fast, and free from judgment — with clear terms and real human support when it matters most.
Contact info
1721 National Rd. W., 47374, Richmond, IN, United States
- 765-935-4215
4.9
Excellent
84 reviews
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Hey People!
April 3, 2024
Unprompted review
Reply from Advance America - Richmond - 1721 National Rd. W.
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
I appreciate how friendly the CSR's are.
February 10, 2024
Reply from Advance America - Richmond - 1721 National Rd. W.
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Reply from Advance America - Richmond - 1721 National Rd. W.
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
They are fast easy and reasonable
They are fast easy and reasonable! I have had no issues with this company and the instore staff is amazing! Thank you!
December 22, 2023
Reply from Advance America - Richmond - 1721 National Rd. W.
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Customer service was friendly and very…
Customer service was friendly and very courteous.
November 3, 2023
Reply from Advance America - Richmond - 1721 National Rd. W.
-Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Spot on Loan
The kindness and quickness of the personal was spot on. There was 2 people in front of me, yet I was only there about 20 minutes. Thank you
October 25, 2023
Reply from Advance America - Richmond - 1721 National Rd. W.
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Need to be able to setup a payment plan…
Need to be able to setup a payment plan online
September 28, 2023
Reply from Advance America - Richmond - 1721 National Rd. W.
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Very helpful polite
September 6, 2023
Reply from Advance America - Richmond - 1721 National Rd. W.
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Reply from Advance America - Richmond - 1721 National Rd. W.
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
very friendly
June 13, 2023
Reply from Advance America - Richmond - 1721 National Rd. W.
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Great customer service
May 23, 2023
Reply from Advance America - Richmond - 1721 National Rd. W.
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Reply from Advance America - Richmond - 1721 National Rd. W.
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
If you're needing some help with a…
If you're needing some help with a short term loan, I recommend that you stop in and talk with one of the associates at Advance America. They are very helpful with your concerns you may need help with to make your life easier.
May 4, 2023
Reply from Advance America - Richmond - 1721 National Rd. W.
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day
Reply from Advance America - Richmond - 1721 National Rd. W.
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
The people that work there are super…
The people that work there are super friendly. This means a lot to me.
January 25, 2023
Reply from Advance America - Richmond - 1721 National Rd. W.
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Our team are the best
Our team are the best. We walk in and they know who we are. It makes what we have to do so much easier. It’s not easy having to borrow to make it through. We thank them very much and wish them happy holidays.
December 2, 2022
Reply from Advance America - Richmond - 1721 National Rd. W.
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
I used to go into one of your stores…good experience
I used to go into one of your stores and the people have always been very courteous and friendly. Then I started going to your website and it has been really easy. Very user friendly.
September 29, 2022
Reply from Advance America - Richmond - 1721 National Rd. W.
-Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Larry & staff are always so Welcoming &…
Larry & staff are always so Welcoming & great to work w/.
September 7, 2022
Reply from Advance America - Richmond - 1721 National Rd. W.
Advance America really appreciates your kind words and feedback regarding our services. We see that you rated us a two star which is not reflective of your review. Would you mind updating the star rating to better indicate your thoughts?
How to edit your review:
1. Log on to your account on www.trustpilot.com
2. Click on your profile picture in the top right corner of the site
3. Click GO to my profile
4. Find the review you want to change and click Edit
5. When you are done changing the rating and the text, click on submit your review now.
Thank you---Advance America Customer Response Team
Reply from Advance America - Richmond - 1721 National Rd. W.
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Amazing service
I had the best customer service experience from these ladies. They were very kind & helpful & made sure I understood the process completely. I'm looking forward to doing further business with them.
June 10, 2022
Reply from Advance America - Richmond - 1721 National Rd. W.
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
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