It is so easy and convenient...one less financial worry! Im thankful!
Company replied
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See what reviewers are saying
Our team are the best. We walk in and they know who we are. It makes what we have to do so much easier. It’s not easy having to borrow to make it through. We thank them very much and wish them happy h... See more
Company replied
If you're needing some help with a short term loan, I recommend that you stop in and talk with one of the associates at Advance America. They are very helpful with your concerns you may need help with... See more
Company replied
Friendly atmosphere. The people are great and very helpful on getting you the loan you need. Will definitely borrow again from Advance America! Thanks Guys
Company replied
Company details
Advance America is a licensed and regulated lender providing convenient loan options online and in store.
Since 1997, we've helped millions of families navigate life's financial moments. We believe borrowing money should be simple, fast, and free from judgment — with clear terms and real human support when it matters most.
Contact info
1721 National Rd. W., 47374, Richmond, IN, United States
- 765-935-4215
4.9
Excellent
84 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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You got some good people working there
You got some good people working there. I would recommend going there just because of that
December 16, 2018
Unprompted review
Lora was very nice and personable
Lora was very nice and personable. She explained things to me and understood my needs. This is my first experience and hopefully only experience but I know they are there if I ever need their services.
May 16, 2018
Unprompted review
Larry and staff at west side Richmond are great!
Larry and staff at the west side store are friendly, kind and helpful. They understand what it is like to get in a bind and and they genuinely want to help you out. They personally call you the day before your payment is due so that you don’t forget to pay on time. Larry knows almost every customer by name. Fantastic customer service.
March 23, 2018
Unprompted review
Very friendly
September 1, 2017
Unprompted review
Employees there are awesome easy to do …
Employees there are awesome easy to do business with Thank You Larry you guys do great job !!
August 3, 2017
Unprompted review
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Was a great experience very friendly …
Was a great experience very friendly people more than willing to help me
June 27, 2017
Unprompted review
Reply from Advance America - Richmond - 1721 National Rd. W.
Advance America appreciates your kind words and feedback regarding our services. We see that you rated us a two star, which is not reflective of your review. Would you mind updating the star rating to better indicate your thoughts?
How to edit your review on TrustPilot:
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5. When you are done changing the rating and the text, click on submit and your review.
The customer service was excellent
The customer service was excellent! I highly recommend this place!
June 7, 2017
Unprompted review
DEVELOP ON LINE SERVICE FOR NON DELINQUENT LOANS
YOU SHOULD REALLY DEVELOP AN ON LINE METHOD TO PAY OFF YOUR LOANS...........IF THEY ARE NOT DELINQUENT.......ON BUSY DAYS AND MY PAYMENT DUE, I HAVE HAD TO WAIT 2HRS IN LINE......I AM DISABLED AND REQUIRE A RIDE TO YOUR LOCATION.......A LARGE PERCENTAGE OF YOUR PATRONS ALSO FALL IN THIS CATEGORY...........PLEASE GIVE US A BREAK MERCY!!!
May 5, 2017
Unprompted review
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