I gave it five stars because it was the easiest loan application I have ever done. The online application was easy, simple and convenient. The terms are straightforward and simple. I really liked its... See more
Company replied
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The woman at the counter was extremely helpful even after I spoke with your customer service 3X prior to being there. 100% would send my friends and family there.
Company replied
GREAT CUSTOMER SERVICE,, I DIDNT HAVE TO WAIT AS SOON AS I WALKED IN I WAS GREETED & ASSISTED,, VERY FRENDLY & LOVELY ATMOSPHERE,, TALK TO GG’s,, GLORIA & GERALD,,
Company replied
I am very happy Yeal understand when something happens with my check yeah understood the Kade at the store happy me a hole lot I am very grateful for her help a I got to renew my lone that was a big h... See more
Company replied
Company details
Advance America is a licensed and regulated lender providing convenient loan options online and in store.
Since 1997, we've helped millions of families navigate life's financial moments. We believe borrowing money should be simple, fast, and free from judgment — with clear terms and real human support when it matters most.
Contact info
2372 E. Southcross, Box #8, 78223, San Antonio, TX, United States
- 210-531-9387
4.8
Excellent
89 reviews
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Reply from Advance America - San Antonio - 2372 E. Southcross, Box #8
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Everybody was so professional and…
Everybody was so professional and helpful..very good people there.
November 6, 2025
Reply from Advance America - San Antonio - 2372 E. Southcross, Box #8
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Reply from Advance America - San Antonio - 2372 E. Southcross, Box #8
We appreciate your positive feedback and are so happy to hear our staff was accommodating and competent during your visit.
Super easy
I gave it five stars because it was the easiest loan application I have ever done. The online application was easy, simple and convenient. The terms are straightforward and simple. I really liked its website layout. Confidently recommend 👍🏼
October 16, 2025
Reply from Advance America - San Antonio - 2372 E. Southcross, Box #8
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Jennifer was sweet very nice she…
Jennifer was sweet very nice she answered all my questions very helpful.
October 16, 2025
Unprompted review
Reply from Advance America - San Antonio - 2372 E. Southcross, Box #8
Thank you for your positive review!! At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!!
Great customer service
Eunice and Jennifer helped me when I needed it the most thank you for your patience and hospitality
October 13, 2025
Unprompted review
Reply from Advance America - San Antonio - 2372 E. Southcross, Box #8
Thank you for your positive review!! At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!!
Reply from Advance America - San Antonio - 2372 E. Southcross, Box #8
We're happy to hear that you had such a wonderful experience. Thank you for your positive feedback; we appreciate it.
Reply from Advance America - San Antonio - 2372 E. Southcross, Box #8
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
I am very happy Yeal understand when…
I am very happy Yeal understand when something happens with my check yeah understood the Kade at the store happy me a hole lot I am very grateful for her help a I got to renew my lone that was a big help for me
July 10, 2025
Reply from Advance America - San Antonio - 2372 E. Southcross, Box #8
We're happy to hear that everything was clearly explained regarding your check. We're also glad that the person at the store was able to help you with your loan renewal. We appreciate your feedback!
Reply from Advance America - San Antonio - 2372 E. Southcross, Box #8
Thank you for your kind words. We appreciate your feedback and are glad you had a positive experience.
Great customer service!
April 17, 2025
Unprompted review
Reply from Advance America - San Antonio - 2372 E. Southcross, Box #8
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Great customer service!
April 10, 2025
Unprompted review
Reply from Advance America - San Antonio - 2372 E. Southcross, Box #8
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Mr Gerald was extremely patient and…
Mr Gerald was extremely patient and knowledgeable; as my second time visiting, He is always pleasant and willing to help customers.
February 27, 2025
Unprompted review
Reply from Advance America - San Antonio - 2372 E. Southcross, Box #8
We appreciate you taking the time to share your positive experience. We're glad to hear that you had a pleasant visit and found our staff helpful. We strive to provide excellent customer service and are pleased to know that our efforts were appreciated.
Gerald made my visit very pleasant.
February 25, 2025
Unprompted review
Reply from Advance America - San Antonio - 2372 E. Southcross, Box #8
We're delighted to hear that your visit was pleasant. We strive to provide excellent customer service and appreciate your kind words about Gerald. We're glad you had a positive experience.
Office staff super helpful and friendly
The woman at the counter was extremely helpful even after I spoke with your customer service 3X prior to being there. 100% would send my friends and family there.
January 25, 2025
Reply from Advance America - San Antonio - 2372 E. Southcross, Box #8
Thank you for your positive review!! At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!!
Reply from Advance America - San Antonio - 2372 E. Southcross, Box #8
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Great customer service!
January 6, 2025
Unprompted review
Reply from Advance America - San Antonio - 2372 E. Southcross, Box #8
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Advance America has gotten he out of…
Advance America has gotten he out of some real trouble spots and I’m so glad y’all are there for me.
Thank you,
Priscilla
December 4, 2024
Reply from Advance America - San Antonio - 2372 E. Southcross, Box #8
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Great Customer Service!
Great Customer Service!! Thank you Miss Gloria!!
December 4, 2024
Unprompted review
Reply from Advance America - San Antonio - 2372 E. Southcross, Box #8
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Reply from Advance America - San Antonio - 2372 E. Southcross, Box #8
Thank you for your positive review. At Advance America we strive to provide the best customer service and we are very happy to be able to provide you with the money solutions you needed. Have a nice day.
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