I gave it five stars because it was the easiest loan application I have ever done. The online application was easy, simple and convenient. The terms are straightforward and simple. I really liked its... See more
Company replied
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The woman at the counter was extremely helpful even after I spoke with your customer service 3X prior to being there. 100% would send my friends and family there.
Company replied
GREAT CUSTOMER SERVICE,, I DIDNT HAVE TO WAIT AS SOON AS I WALKED IN I WAS GREETED & ASSISTED,, VERY FRENDLY & LOVELY ATMOSPHERE,, TALK TO GG’s,, GLORIA & GERALD,,
Company replied
I am very happy Yeal understand when something happens with my check yeah understood the Kade at the store happy me a hole lot I am very grateful for her help a I got to renew my lone that was a big h... See more
Company replied
Company details
- Loan Agency
- also in
- Financial Institution
- Money Order Service
- Money Transfer Service
- Non-Bank Financial Service
Advance America is a licensed and regulated lender providing convenient loan options online and in store.
Since 1997, we've helped millions of families navigate life's financial moments. We believe borrowing money should be simple, fast, and free from judgment — with clear terms and real human support when it matters most.
Contact info
2372 E. Southcross, Box #8, 78223, San Antonio, TX, United States
- 210-531-9387
4.7
Excellent
85 reviews
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GREAT CUSTOMER SERVICE,
GREAT CUSTOMER SERVICE,, I DIDNT HAVE TO WAIT AS SOON AS I WALKED IN I WAS GREETED & ASSISTED,, VERY FRENDLY & LOVELY ATMOSPHERE,, TALK TO GG’s,, GLORIA & GERALD,,
October 21, 2024
Unprompted review
Reply from Advance America - San Antonio - 2372 E. Southcross, Box #8
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Happy with the process of getting the…
Happy with the process of getting the loan and happy with the payments
October 15, 2024
Reply from Advance America - San Antonio - 2372 E. Southcross, Box #8
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
AWESOME
Delilah was just amazing she was very friendly and she had great communication skills. She made me feel like I was part of family. Great job
September 17, 2024
Reply from Advance America - San Antonio - 2372 E. Southcross, Box #8
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Gloria was very quick and very…
Gloria was very quick and very courteous. I had no problems processing my information through them. I appreciate their hospitality and their professionalism.
August 29, 2024
Reply from Advance America - San Antonio - 2372 E. Southcross, Box #8
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Great experience
Great experience, awesome customer service.Definetely will recommend!
August 17, 2024
Unprompted review
Reply from Advance America - San Antonio - 2372 E. Southcross, Box #8
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Reply from Advance America - San Antonio - 2372 E. Southcross, Box #8
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Loan
Mr. Gerald was very nice , and he walked me through the whole process . I will recommend him .
August 6, 2024
Unprompted review
Reply from Advance America - San Antonio - 2372 E. Southcross, Box #8
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!!
Mr.Gerald was so helpful he was able to…
Mr.Gerald was so helpful he was able to help me get a lone right away. Very friendly
July 31, 2024
Unprompted review
Reply from Advance America - San Antonio - 2372 E. Southcross, Box #8
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Fast and easy installment loan…
Fast and easy installment loan process!!! Gerald and Gloria provide great customer service!!!
July 22, 2024
Unprompted review
Reply from Advance America - San Antonio - 2372 E. Southcross, Box #8
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!!
Installment Loan process quick and easy!
July 19, 2024
Unprompted review
Reply from Advance America - San Antonio - 2372 E. Southcross, Box #8
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Gearld
Gearld, is very professional, helpful and pleasant. He makes the process so simple and easy. I appreciate doing business with your company.
May 23, 2024
Reply from Advance America - San Antonio - 2372 E. Southcross, Box #8
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Customer service was great
January 19, 2024
Reply from Advance America - San Antonio - 2372 E. Southcross, Box #8
Thank you for your positive review. At Advance America we strive to provide the best customer service and we are very happy to be able to provide you with the money solutions you needed. Have a nice day.
Awesome service
November 8, 2023
Unprompted review
Reply from Advance America - San Antonio - 2372 E. Southcross, Box #8
-Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Excellent customer service thank you…
Excellent customer service thank you Gloria!!
November 3, 2023
Unprompted review
Reply from Advance America - San Antonio - 2372 E. Southcross, Box #8
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day
This office is great
This office is great! Gloria and Gilbert are the best! They're so friendly, patient and helpful. The make the process quick for you.
September 16, 2023
Reply from Advance America - San Antonio - 2372 E. Southcross, Box #8
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
The process was quick. Ms Gloria was getting ready take a lunch break but signed back in to assist me,
I was able to secure financial assistance without making an appointment. Office was very tidy and neat.
January 21, 2023
Reply from Advance America - San Antonio - 2372 E. Southcross, Box #8
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
The representatives Cindy and Gloria
The representatives Cindy and Gloria, at the 2372 E. Southcross location of Advance America are well versed in the duties of their jobs. They are very professional, respectful and when they have spoken to me they have always made sure that I understand the terms of any loan that I have gotten. What I am grateful for is they ask me, after they have told me what amount I qualify for, if I will be able to make the payment. Both Cindy and Gloria have excellent customer service skills, both over the telephone and in person.
April 18, 2022
Reply from Advance America - San Antonio - 2372 E. Southcross, Box #8
-Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
My favorite place to borrow money
My favorite place to borrow money. Cindy is very helpful and professional. Always treats me like family.
April 8, 2022
Reply from Advance America - San Antonio - 2372 E. Southcross, Box #8
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
GLORIA
Gloria is such a wonderful sweet person. She has fantastic customer service and not only helped me with my loan but she always took the time to hear me out. I was not only helped with the loan, but I left feeling better about personal issues.
December 16, 2021
Thank You
Thank You
First of all the place was clean to me that's important the person (I forgot her name she was so kind,helpful,she made me feel welcome want to thank you for having such a good employee
September 24, 2021
Reply from Advance America - San Antonio - 2372 E. Southcross, Box #8
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
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