The process was easy. Alot of times this can be stressful but this experience was good. Easy to understand.
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Unexpected Auto Challenges brought me to Advance. For a less expensive repair for Cash. Even with interest, the best option for me. Thank you AA
Company replied
Thank you Aida! Especially for the small chat about car insurance! Always great customer service here!
Company replied
Kim was so helpful and so kind she is so happy everytime we come in thanks for the wonderful experience Kim.
Company replied
Company details
- Loan Agency
- Car Finance and Loan Company
- Financial Consultant
- Financial Institution
- Money Order Service
- Money Transfer Service
- Non-Bank Financial Service
Advance America is a licensed and regulated lender providing convenient loan options online and in store.
Since 1997, we've helped millions of families navigate life's financial moments. We believe borrowing money should be simple, fast, and free from judgment — with clear terms and real human support when it matters most.
Contact info
1401 Spring Cypress Rd., Ste. 103, 77373, Spring, TX, United States
- 281-288-3680
4.8
Excellent
48 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Advance America - Spring - 1401 Spring Cypress Rd., Ste. 103
Thank you for your positive review. We are happy we could provide the money solutions you needed. Have a great day.
The process was easy
The process was easy. Alot of times this can be stressful but this experience was good. Easy to understand.
May 30, 2026
Reply from Advance America - Spring - 1401 Spring Cypress Rd., Ste. 103
We are so glad to hear that you found the process easy and understandable. We appreciate your positive feedback!
Kim was amazing
Kim was amazing! She helped me with my financial needs! What a blessing.
May 14, 2026
Unprompted review
Reply from Advance America - Spring - 1401 Spring Cypress Rd., Ste. 103
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
This location provided excellent…
This location provided excellent customer service.
May 12, 2026
Unprompted review
Reply from Advance America - Spring - 1401 Spring Cypress Rd., Ste. 103
We appreciate you taking the time to leave us a review. We are happy to hear that you received excellent customer service.
The ladies at this location will take…
The ladies at this location will take great care of your financial needs.
January 23, 2026
Unprompted review
Reply from Advance America - Spring - 1401 Spring Cypress Rd., Ste. 103
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Excellent customer service!
November 8, 2025
Reply from Advance America - Spring - 1401 Spring Cypress Rd., Ste. 103
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Aida was very helpful and provided all…
Aida was very helpful and provided all information patiently and clearly
September 19, 2025
Unprompted review
Reply from Advance America - Spring - 1401 Spring Cypress Rd., Ste. 103
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
It was easy to get the Approval I…
It was easy to get the Approval I needed at a time when I really needed it. Quick and easy not a lot of drawn out paperwork .
September 3, 2025
Reply from Advance America - Spring - 1401 Spring Cypress Rd., Ste. 103
We're happy to hear that you had a quick and easy approval process when you needed it most. We appreciate your positive feedback regarding the streamlined paperwork!
Very friendly and quick service
August 29, 2025
Reply from Advance America - Spring - 1401 Spring Cypress Rd., Ste. 103
We appreciate your positive feedback and are happy we could provide the money solutions you needed with great customer service.
Helpful in every way thanks to the…
Helpful in every way thanks to the helping people
July 7, 2025
Unprompted review
Reply from Advance America - Spring - 1401 Spring Cypress Rd., Ste. 103
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Miss Kim is amazing
Miss Kim is amazing! She made the process so much easier for me again.
May 23, 2025
Unprompted review
Reply from Advance America - Spring - 1401 Spring Cypress Rd., Ste. 103
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Great customer service fast and friendly
May 5, 2025
Reply from Advance America - Spring - 1401 Spring Cypress Rd., Ste. 103
Thank you for your positive review. We appreciate your kind words and are glad to hear you had a positive experience. We strive to provide excellent customer service.
Personal loan
Come see Aida and Kim for your financial needs. They will take great care of you and will assist you in taking care of your finances.
April 24, 2025
Unprompted review
Reply from Advance America - Spring - 1401 Spring Cypress Rd., Ste. 103
Thank you for your kind words! We are so happy to hear that you had a positive experience with our team. We strive to provide excellent customer service and are committed to helping our clients achieve their financial goals. We appreciate your recommendation and will share your feedback with Aida and Kim.
Reply from Advance America - Spring - 1401 Spring Cypress Rd., Ste. 103
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Kim was so nice and very informative on…
Kim was so nice and very informative on April 1st 2025 and I would recommend people to come see her
April 1, 2025
Unprompted review
Reply from Advance America - Spring - 1401 Spring Cypress Rd., Ste. 103
We're thrilled to hear about your positive experience! We appreciate you taking the time to share your feedback. We're happy to know you found our team member helpful and informative.
Kim helped ma at a time that I needed…
Kim helped ma at a time that I needed it most she was very respectful and courteous
March 17, 2025
Unprompted review
Reply from Advance America - Spring - 1401 Spring Cypress Rd., Ste. 103
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
It was great working with Kim
It was great working with Kim. Made the process easy and went over everything before finalizing!
February 13, 2025
Unprompted review
Reply from Advance America - Spring - 1401 Spring Cypress Rd., Ste. 103
We're thrilled to hear about your positive experience. It's wonderful to know that you found the process easy and appreciated the thoroughness of the information provided. We're committed to providing excellent customer service and we're glad you had a great experience with our team.
Advance America was a great…
Advance America was a great experience!!! Everyone was so nice.
January 4, 2025
Unprompted review
Reply from Advance America - Spring - 1401 Spring Cypress Rd., Ste. 103
Thank you for your positive review. At Advance America we strive to provide the best customer service and we are very happy to be able to provide you with the money solutions you needed. Have a nice day.
got me a loan very quick
December 11, 2024
Reply from Advance America - Spring - 1401 Spring Cypress Rd., Ste. 103
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
It was very easy on another loan thanks
December 5, 2024
Reply from Advance America - Spring - 1401 Spring Cypress Rd., Ste. 103
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.