Advance America - Spring - 1401 Spring Cypress Rd., Ste. 103 Reviews 

50
TrustScore 5 out of 5

4.8

1401 Spring Cypress Rd., Ste. 103, 77373 Spring, TX, US


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See what reviewers are saying

Rated 5 out of 5 stars

Unexpected Auto Challenges brought me to Advance. For a less expensive repair for Cash. Even with interest, the best option for me. Thank you AA

Company replied

Rated 5 out of 5 stars

The process was easy. Alot of times this can be stressful but this experience was good. Easy to understand.

Company replied

Rated 5 out of 5 stars

Thank you Aida! Especially for the small chat about car insurance! Always great customer service here!

Company replied


Company details

  1. Loan Agency
  2. Financial Institution
  3. Money Order Service
  4. Money Transfer Service
  5. Non-Bank Financial Service

About Advance America - Spring - 1401 Spring Cypress Rd., Ste. 103

Written by the company

Advance America is a licensed and regulated lender providing convenient loan options online and in store.

Since 1997, we've helped millions of families navigate life's financial moments. We believe borrowing money should be simple, fast, and free from judgment — with clear terms and real human support when it matters most.

Apply Now


Contact info

  • 1401 Spring Cypress Rd., Ste. 103, 77373, Spring, TX, United States

  • 281-288-3680

4.8

Excellent

TrustScore 5 out of 5

50 reviews

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4.8

All reviews

(50)

11,730 reviews in the last 12 months

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Rated 4 out of 5 stars

Review

I had not been to Advance America since 2011. I had a $30.11 late fee from back then. I asked the lady if I could pay it with a debit card or credit card and she said no, and directed me to a nearby Chase bank. The facility had credit card swipers there so I didn’t understand why they weren’t being used. Twice I had to leave to get bank statement and check stub because your company wouldn’t take the information from my phone. That doesn’t make since if you’re going paperless in the future. It took longer than usual because the printer had no toner and Sandra was trying her best to accommodate all clients in there. She had to go back and forth between fax ribbon and toner to get her work done. She called while I was waiting and said she ordered a week ago and had not heard anything and there was no override from whoever needed to approve it. That’s crazy especially during this time of year when things to get crazy and establishments are overwhelmed with business.

December 11, 2018
Unprompted review
Rated 5 out of 5 stars

I was very happy with the team that…

I was very happy with the team that took care of me this afternoon. There are friendly happy I just enjoyed the experience completely and I will use this service again

March 22, 2018
Unprompted review
Rated 5 out of 5 stars

No Problems

No Problems. The Representative was very polite and courteous.
A very quick response and completion time.

September 30, 2017
Unprompted review

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