The experience of visiting with Advance was great.The receptionist was very good, very courteous and informative about taking out a loan and the repayment of your loan. The amount of interest on... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
If you want Superlative professional, thoroughly explained $$ assistant, you MUST visit Stafford Murphy location. Setting a " BAR" above all others is their goal. Where you are treated with respec... See more
Company replied
Easy over the phone application. Went there in person and Jessica couldn't have been nicer. Exactly what she told me on the phone was exactly what I was presented. No wasting my time. I would recommen... See more
Company replied
I have been a member for two years. My experience is exceptional. I will pass up all other locations just to go to the Stafford store. Stephanie has a five star factor she will not turn you away she w... See more
Company replied
Company details
Advance America is a licensed and regulated lender providing convenient loan options online and in store.
Since 1997, we've helped millions of families navigate life's financial moments. We believe borrowing money should be simple, fast, and free from judgment — with clear terms and real human support when it matters most.
Contact info
216 Murphy Rd., 77477, Stafford, TX, United States
- 281-499-2329
4.8
Excellent
64 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great Customer Service!
The ladies here are amazing! They always make me feel welcomed.
August 20, 2024
Unprompted review
Reply from Advance America - Stafford - 216 Murphy Rd.
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Easy over the phone application
Easy over the phone application. Went there in person and Jessica couldn't have been nicer. Exactly what she told me on the phone was exactly what I was presented. No wasting my time. I would recommend her to anyone who needs help and wants to experience real professionally handled service.
August 13, 2024
Reply from Advance America - Stafford - 216 Murphy Rd.
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Great Company
Great Company! I was prequalified over the phone and went into the branch and received funds the same day!
July 26, 2024
Unprompted review
Reply from Advance America - Stafford - 216 Murphy Rd.
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!!
They have always been there in my time…
They have always been there in my time of need. They have fair rates and easy terms. And great people skills. Thanks
June 19, 2024
Unprompted review
Reply from Advance America - Stafford - 216 Murphy Rd.
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Great customer service from Stephanie…
Great customer service from Stephanie every time!
June 11, 2024
Unprompted review
Reply from Advance America - Stafford - 216 Murphy Rd.
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great d
If you want Superlative professional
If you want Superlative professional, thoroughly explained $$ assistant, you MUST visit Stafford Murphy location.
Setting a " BAR" above all others is their goal. Where you are treated with respect, warmth, and appreciation for your business. Who can pass that up, especially while going thru hardships!
Thank you Stephanie and Sandra.
March 13, 2024
Unprompted review
Reply from Advance America - Stafford - 216 Murphy Rd.
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Reply from Advance America - Stafford - 216 Murphy Rd.
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Stephanie is very helpful she has come…
Stephanie is very helpful she has come through every time I was I need.
March 8, 2024
Unprompted review
Reply from Advance America - Stafford - 216 Murphy Rd.
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Good service
Great customer service Advance America is focused on delivering quality service and making the customer comfortable the customer is number one at this location …
March 8, 2024
Unprompted review
Reply from Advance America - Stafford - 216 Murphy Rd.
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Sandra Puga
Sandra Puga was an amazing help, super good person and humble. Thank you for all the great information.
March 4, 2024
Unprompted review
Reply from Advance America - Stafford - 216 Murphy Rd.
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Installment loan
Great service from the team! I will refer all my friends and family! Installment loan and prequalified over the phone process was easy!
February 6, 2024
Unprompted review
Reply from Advance America - Stafford - 216 Murphy Rd.
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
The wonderful ladies at the Stafford
I am so very thankful for Mrs. Stephanie and Ms Sandra. Both of them are so wonderful and very professional. I am greeted with a smile when I enter their location. Treated with care and consideration each time. They do not make me feel bad because I am coming in for help.I am so grateful for that. This is a great location with great people.
January 20, 2024
Unprompted review
Reply from Advance America - Stafford - 216 Murphy Rd.
Thank you for your positive review. At Advance America we strive to provide the best customer service and we are very happy to be able to provide you with the money solutions you needed. Have a nice day
Reply from Advance America - Stafford - 216 Murphy Rd.
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
I have been a member for two years
I have been a member for two years. My experience is exceptional. I will pass up all other locations just to go to the Stafford store. Stephanie has a five star factor she will not turn you away she will work whatever you have going on out. She is transparent and has interpersonal skills that you have choice but to be accepted by all means. I have the option to pay online I choose to go get the face to face interaction. I love this place
March 31, 2023
Reply from Advance America - Stafford - 216 Murphy Rd.
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
My documents DIDN'T get emailed to me…
My documents DIDN'T get emailed to me as I selected for them to.
December 5, 2022
Reply from Advance America - Stafford - 216 Murphy Rd.
-Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Sandra was great
Sandra was great! She was quick, helpful, and professional. She made the process easy.
December 20, 2022
Reply from Advance America - Stafford - 216 Murphy Rd.
-Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Amazing/fast/very professional
October 7, 2022
Reply from Advance America - Stafford - 216 Murphy Rd.
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
We never thought we would need to take…
We never thought we would need to take out a quick loan, but due to unforeseen events the need arised.
Stephanie made the entire process comfortable and easy!
I will definitely recommend her and Advance America.
Thank you Stephanie
September 23, 2022
Reply from Advance America - Stafford - 216 Murphy Rd.
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Great customer service
Great customer service, quick service, loans increase as you pay off your loans, quick process when in a pinch
August 18, 2022
Reply from Advance America - Stafford - 216 Murphy Rd.
-Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Wonderful company thanks for the…
Wonderful company thanks for the reminders and always keeping in touch with me.
April 10, 2022
Reply from Advance America - Stafford - 216 Murphy Rd.
-Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.