It was a pleasure meeting Carrie in person. She is very kind...not only in person, but also talking to her over the phone. Carrie's knowledge and personality is a great representation of the company!
Company replied
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See what reviewers are saying
I always was able to call the customer service. Never had a problem with paying on my account. Always tried to pay it as soon as they open.
Company replied
The staff at the Steubenville office were very helpful and friendly. I would recommend them to anyone looking for a loan.
Company replied
The person that waited on me was very pleasant and efficient.
Company replied
Company details
- Loan Agency
- Car Finance and Loan Company
- Financial Consultant
- Financial Institution
- Money Order Service
- Money Transfer Service
- Non-Bank Financial Service
Advance America is a licensed and regulated lender providing convenient loan options online and in store.
Since 1997, we've helped millions of families navigate life's financial moments. We believe borrowing money should be simple, fast, and free from judgment — with clear terms and real human support when it matters most.
Contact info
4332 Sunset Blvd., 43952, Steubenville, OH, United States
- 740-266-7226
4.8
Excellent
47 reviews
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Reply from Advance America - Steubenville - 4332 Sunset Blvd.
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
The person that waited on me was very…
The person that waited on me was very pleasant and efficient.
August 29, 2023
Reply from Advance America - Steubenville - 4332 Sunset Blvd.
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Always Very Excellent Service At Pensacola Blvd, In Pensacola FL.
I always was able to call the customer service. Never had a problem with paying on my account. Always tried to pay it as soon as they open.
July 5, 2023
Reply from Advance America - Steubenville - 4332 Sunset Blvd.
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day
Reply from Advance America - Steubenville - 4332 Sunset Blvd.
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
The staff at the Steubenville office…
The staff at the Steubenville office were very helpful and friendly. I would recommend them to anyone looking for a loan.
May 22, 2023
Unprompted review
Reply from Advance America - Steubenville - 4332 Sunset Blvd.
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Friendly staff
It was very quick. I'm and out. They got straight to business and made it an easy and pleasant experience.
May 13, 2023
Reply from Advance America - Steubenville - 4332 Sunset Blvd.
-Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Reply from Advance America - Steubenville - 4332 Sunset Blvd.
-Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
The girl who did my loan was amazing
The girl who did my loan was amazing. Friendly, welcoming.
May 6, 2023
Reply from Advance America - Steubenville - 4332 Sunset Blvd.
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Friendly Atmosphere
It was a pleasure meeting Carrie in person. She is very kind...not only in person, but also talking to her over the phone. Carrie's knowledge and personality is a great representation of the company!
March 25, 2023
Unprompted review
Reply from Advance America - Steubenville - 4332 Sunset Blvd.
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Went well fast easy had questions…great experience
Went well fast easy had questions before I went in about what paperwork I need had it ready which went fast.
January 13, 2023
Reply from Advance America - Steubenville - 4332 Sunset Blvd.
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
It was great the lady was so nice
December 21, 2022
Reply from Advance America - Steubenville - 4332 Sunset Blvd.
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
My experience was excellent.
December 13, 2022
Reply from Advance America - Steubenville - 4332 Sunset Blvd.
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Amazing Experience
Incredibly nice. Excellent customer service. Very quick and informative.
September 29, 2022
Reply from Advance America - Steubenville - 4332 Sunset Blvd.
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Carrie was awesome and helped me…
Carrie was awesome and helped me through so much trouble. These funds I needed right now were awarded quickly which was incredible!! Thank you!!!
October 25, 2022
Unprompted review
Reply from Advance America - Steubenville - 4332 Sunset Blvd.
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Kaylee is your girl! #1 employee deserves a raise!
Kaylee is hands down the best employee there! She was extremely helpful and kind. I never felt judged, and when I had an issue with my paycheck and needed to adjust my scheduled payment she was accommodating with no hesitation. Kaylee is the reason I will continue returning to use Advanced America’s services time and time again! Thank you so much!
August 14, 2022
Reply from Advance America - Steubenville - 4332 Sunset Blvd.
-Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Very fast and friendly
July 11, 2022
Reply from Advance America - Steubenville - 4332 Sunset Blvd.
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Carol at your Stuebenville
Carol at your Stuebenville, Ohio office was friendly, professional and very customer oriented. We will look forward to working with her in the future.
May 18, 2022
Reply from Advance America - Steubenville - 4332 Sunset Blvd.
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Very nice and helpful
Very nice and helpful. I would recommend them for your loan needs.
April 21, 2022
Reply from Advance America - Steubenville - 4332 Sunset Blvd.
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
I get excellent service the girls are…
I get excellent service the girls are absolutely wonderful
April 21, 2022
Reply from Advance America - Steubenville - 4332 Sunset Blvd.
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
A DOG OWNER'S LIFE
I should have done this review a week ago, but I am technically challenged and didn't know how. My review is regarding the store in Steubenville, Oh. On March 1st I needed money to take my fur child to the Vet for all of his shots and meds. Prior to my visit, I called the day before to see if I would qualify because I was still paying the $500 loan off. The rep was clearly busy, as evident by the conversation heard as I talked to her. She apologized telling me she would call me back. She did, at which time the policy regarding loans was explained professionally with the kindness I wish all CSRs had. I met her the next day, paid the balance of the open loan and was approved for another. Your company helped once more. I am most thankful, as is the dog, the Vet, all pet lovers! who do what we can to ensure the health of our pets. By the way, she was better in person than on the phone. GREAT EXPERIENCE!
March 11, 2022
Reply from Advance America - Steubenville - 4332 Sunset Blvd.
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
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