The reason I am leaving this review is because Rachel is very nice, knowledgeable about every service they offer, she’s always helpful in every way. Rachel always has a smile on her face and she’s ver... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
The reason I am leaving this review is because Rachel is very nice, knowledgeable about every service they offer, she’s always helpful in every way. Rachel always has a smile on her face and she’s ver... See more
Company replied
The manager there is awesome! She knows her stuff and handles her customer with care and concern for your well being! The other employee needs work! She's not customer service savvy, at all! She doesn... See more
Company replied
Rachel is an amazing employee. She has always given such amazing customer service and is always upbeat, and extremely pleasant to talk to. She makes every experience amazing and this is why I come to... See more
Company replied
I been a customer for a couple months now. & this help me out when I need funds. I appreciate their help and service. I will continue to get a payday loan from them. & let people know about them.
Company replied
Advance America is a licensed and regulated lender providing convenient loan options online and in store.
Since 1997, we've helped millions of families navigate life's financial moments. We believe borrowing money should be simple, fast, and free from judgment — with clear terms and real human support when it matters most.
1821 E. Hammer Lane, 95210, Stockton, CA, United States
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Reply from Advance America - Stockton - 1821 E. Hammer Lane
It's easy access online and the team is very helpful

Reply from Advance America - Stockton - 1821 E. Hammer Lane
Gabriela is awesome come get a payday

Reply from Advance America - Stockton - 1821 E. Hammer Lane

Reply from Advance America - Stockton - 1821 E. Hammer Lane

Reply from Advance America - Stockton - 1821 E. Hammer Lane
Great customer service from Adrina made the service quick and easy appreciate the help thank you.

Reply from Advance America - Stockton - 1821 E. Hammer Lane
Adrian was a huge help getting me set up with everything! She is a great service member!!

Reply from Advance America - Stockton - 1821 E. Hammer Lane
I been a customer for a couple months now. & this help me out when I need funds. I appreciate their help and service. I will continue to get a payday loan from them. & let people know about them.

Reply from Advance America - Stockton - 1821 E. Hammer Lane
Rachel is the best! She is fast, so friendly and helps me with my payday loan!

Reply from Advance America - Stockton - 1821 E. Hammer Lane
Rachel is awesome at Advance America. See her for a payday loan!

Reply from Advance America - Stockton - 1821 E. Hammer Lane
Rachel is an amazing employee. She has always given such amazing customer service and is always upbeat, and extremely pleasant to talk to. She makes every experience amazing and this is why I come to this branch.

Reply from Advance America - Stockton - 1821 E. Hammer Lane
The manager there is awesome! She knows her stuff and handles her customer with care and concern for your well being! The other employee needs work! She's not customer service savvy, at all! She doesn't go the extra mile!

Reply from Advance America - Stockton - 1821 E. Hammer Lane

Reply from Advance America - Stockton - 1821 E. Hammer Lane
Rachel made it a wonderful experience. She asked all the right questions to make sure it was me!

Reply from Advance America - Stockton - 1821 E. Hammer Lane

Reply from Advance America - Stockton - 1821 E. Hammer Lane
Well..I think it was the polite way of doing business..is what I like and is what I prefer..

Reply from Advance America - Stockton - 1821 E. Hammer Lane
Customer service was great and genuine. Enjoyed the speedy service. Rep was very helpful to me.

Reply from Advance America - Stockton - 1821 E. Hammer Lane

Reply from Advance America - Stockton - 1821 E. Hammer Lane
I have always received the best service every single time I go there. At my recent visit, there was a new person. Perhaps she was helping to cover a busy day? All I know is she was abrasive and rude. She did things differently from how the other ladies do things. I couldn’t wait to finish my transition and get out of there!

Reply from Advance America - Stockton - 1821 E. Hammer Lane
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