I really needed a small loan for an emergency and the lady that provided me with assistance was amazing. She was very sweet and knowledgeable. The best customer service ever. Another lady was working... See more
Company replied
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See what reviewers are saying
The customer service at this location in Sylacauga Alabama is hands down awesome! Misty and her staff is very friendly every time. Pleasant in the store. Go see Misty for your financial needs.
Company replied
Did loan online and I wasn’t happy with amount and went in store and Mrs Jones got me a better loan amount. She was real patient cause I couldn’t set up my online account. Very satisfied with her help... See more
Company replied
Tameka Long Jones is the poster person for excellent customer service. Love the experience, in the Sylacauga Office. Way to go Tameka just when I thought Customer Service didn't exist
Company replied
Company details
- Loan Agency
- Car Finance and Loan Company
- Financial Consultant
- Financial Institution
- Money Order Service
- Money Transfer Service
- Non-Bank Financial Service
Advance America is a licensed and regulated lender providing convenient loan options online and in store.
Since 1997, we've helped millions of families navigate life's financial moments. We believe borrowing money should be simple, fast, and free from judgment — with clear terms and real human support when it matters most.
Contact info
41226 Highway 280, 35150, Sylacauga, AL, United States
- 256-245-4305
4.7
Excellent
37 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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Was very sweet and helpful would…
Was very sweet and helpful would definitely recommend
May 1, 2026
Unprompted review
Reply from Advance America - Sylacauga - 41226 Highway 280
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Misty at the sylacauga store is…
Misty at the sylacauga store is awesome, very very friendly. Tell you everything you need to know about your loan. The best loan company in town.
February 3, 2026
Unprompted review
Reply from Advance America - Sylacauga - 41226 Highway 280
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Tha ladies are very professional and…
Tha ladies are very professional and helping I highly recommend them to my family and friends
November 6, 2025
Unprompted review
Reply from Advance America - Sylacauga - 41226 Highway 280
We appreciate you recommending us to your family and friends! We are happy to hear that you found our team professional and helpful. Thanks for the positive feedback!
Tamika was a wonderful person that…
Tamika was a wonderful person that would help you
November 17, 2025
Reply from Advance America - Sylacauga - 41226 Highway 280
Thank you for your positive review. At Advance America, we strive to provide the best customer service, and we are very happy to be able to provide you with the money solutions you need. Have a nice day.
The customer service at this location…
The customer service at this location in Sylacauga Alabama is hands down awesome! Misty and her staff is very friendly every time. Pleasant in the store. Go see Misty for your financial needs.
August 19, 2025
Unprompted review
Reply from Advance America - Sylacauga - 41226 Highway 280
We're happy to hear that you had an awesome experience with our team in Sylacauga, Alabama! We appreciate your kind words and are so glad that you find our staff friendly and helpful. Thank you for your positive feedback!
They employees are very respectful and…
They employees are very respectful and polite
With well knowledge of the company
Plus, they take care of the customers
July 24, 2025
Reply from Advance America - Sylacauga - 41226 Highway 280
We appreciate you sharing your experience! We're happy to hear that our employees were respectful, polite, and knowledgeable, and that they took care of you.
Great customer service everything is…
Great customer service everything is simple and easy
June 18, 2025
Reply from Advance America - Sylacauga - 41226 Highway 280
We appreciate your positive feedback. We're so happy we could provide a simple and easy process with amazing customer service. Have a great day.
The customer service is great very…
The customer service is great very nice, kind and sweet. It's great doing business with Misty and staff
June 18, 2025
Unprompted review
Reply from Advance America - Sylacauga - 41226 Highway 280
We appreciate you sharing your positive experience. We're so happy to hear that you found our team to be kind and that you enjoy doing business with us!
Very easy to work with and very…
Very easy to work with and very friendly staff made my experience an awesome one. She gave me every option until I found the right one for me.
Sylacauga Advance America is a very good place.
June 6, 2025
Reply from Advance America - Sylacauga - 41226 Highway 280
We're happy to hear that our team provided you with a great experience and were very helpful in finding the right solution for your needs. Thank you for sharing your positive feedback about our services!
The people that work in the office I…
The people that work in the office I use are super friendly and helpful. Always have a smile on their face. I usually need help with certain things I have to do on my phone in order to get my loan, because I'm not tech savvy at all. They are always willing to help me with that. You have some great people at the Store in Sylacauga,Al.
May 5, 2025
Reply from Advance America - Sylacauga - 41226 Highway 280
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
I really needed a small loan for an…
I really needed a small loan for an emergency and the lady that provided me with assistance was amazing. She was very sweet and knowledgeable. The best customer service ever. Another lady was working with her and she was sweet also. They greeted everyone that came in the store with kindness.Thank you Advance America, for being here when I needed you.❤️👍
April 11, 2025
Reply from Advance America - Sylacauga - 41226 Highway 280
We appreciate your kind words and are thrilled to hear about your positive experience. It's wonderful to know that our team members were able to provide you with the assistance you needed during a difficult time. We strive to create a welcoming and supportive environment for all our customers, and we're happy to hear that our team members were able to make a positive impact on your day.
Did loan online and I wasn’t happy with…
Did loan online and I wasn’t happy with amount and went in store and Mrs Jones got me a better loan amount. She was real patient cause I couldn’t set up my online account. Very satisfied with her helping me.
February 24, 2025
Unprompted review
Reply from Advance America - Sylacauga - 41226 Highway 280
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Reply from Advance America - Sylacauga - 41226 Highway 280
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
The Advance America in Sylacauga have…
The Advance America in Sylacauga have the friendliest customer service.
May 23, 2024
Unprompted review
Reply from Advance America - Sylacauga - 41226 Highway 280
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Reply from Advance America - Sylacauga - 41226 Highway 280
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Reply from Advance America - Sylacauga - 41226 Highway 280
Thank you for your positive review. At Advance America we strive to provide the best customer service and we are very happy to be able to provide you with the money solutions you needed. Have a nice day!
Tameka Long Jones is the poster person…
Tameka Long Jones is the poster person for excellent customer service. Love the experience, in the Sylacauga Office. Way to go Tameka just when I thought Customer Service didn't exist
December 13, 2023
Unprompted review
Reply from Advance America - Sylacauga - 41226 Highway 280
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Quick and easy approval and the…
Quick and easy approval and the representatives are so nice! Great company to handle business.
October 3, 2023
Reply from Advance America - Sylacauga - 41226 Highway 280
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Please if u haven't been to Advance…
Please if u haven't been to Advance America in Sylacauga, AL stop by or call and tell them Tieuanekia Dates sent u. Excellent service!! If u need a loan, this is the best place to go try for one. I give them 10 ⭐️🌟⭐️.
September 29, 2023
Reply from Advance America - Sylacauga - 41226 Highway 280
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Why go?
The customer service was excellent, the service was fast, the rates are very reasonable, and I would refer anyone to them in a heartbeat.
September 29, 2023
Reply from Advance America - Sylacauga - 41226 Highway 280
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
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