I really needed a small loan for an emergency and the lady that provided me with assistance was amazing. She was very sweet and knowledgeable. The best customer service ever. Another lady was working... See more
Company replied
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The customer service at this location in Sylacauga Alabama is hands down awesome! Misty and her staff is very friendly every time. Pleasant in the store. Go see Misty for your financial needs.
Company replied
Did loan online and I wasn’t happy with amount and went in store and Mrs Jones got me a better loan amount. She was real patient cause I couldn’t set up my online account. Very satisfied with her help... See more
Company replied
Tameka Long Jones is the poster person for excellent customer service. Love the experience, in the Sylacauga Office. Way to go Tameka just when I thought Customer Service didn't exist
Company replied
Company details
Advance America is a licensed and regulated lender providing convenient loan options online and in store.
Since 1997, we've helped millions of families navigate life's financial moments. We believe borrowing money should be simple, fast, and free from judgment — with clear terms and real human support when it matters most.
Contact info
41226 Highway 280, 35150, Sylacauga, AL, United States
- 256-245-4305
4.7
Excellent
37 reviews
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The young woman that helped me
The young woman that helped me, Mrs Tameka Jones, was wonderful, her personality was amazing and she was very quick with the application. I would recommend anyone to contact her at the sylacauga office
September 29, 2023
Reply from Advance America - Sylacauga - 41226 Highway 280
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Misty is an Excellent Customer Service…
Misty is an Excellent Customer Service Worker
August 29, 2023
Unprompted review
Reply from Advance America - Sylacauga - 41226 Highway 280
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day
Fast good service
June 17, 2023
Reply from Advance America - Sylacauga - 41226 Highway 280
Thank you for the positive feedback. We appreciate you choosing Advance America for your loan needs.
That they will help you
Beautiful and sweet ladies love working with them
May 31, 2023
Unprompted review
Reply from Advance America - Sylacauga - 41226 Highway 280
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
These ladies are amazing
These ladies are amazing! Absolutely wonderful and very helpful. Courtesy is at an all time high. I absolutely recommend this particular store!
May 24, 2023
Unprompted review
Reply from Advance America - Sylacauga - 41226 Highway 280
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
They don’t do title loans anymore
They don’t do title loans anymore, so now I use Liberty Tax and Loans. Advance America is horrible!
May 11, 2023
Unprompted review
Reply from Advance America - Sylacauga - 41226 Highway 280
Advance America values its customers and would like to learn more about this situation. Please call our customer comment line at 1-888-310-4238. Thank you.
I have used Advanced America in the…
I have used Advanced America in the past and was able to borrow $3000 dollars. This time I was only able to borrow $1400.00 which was not even half of what I have been use to. My previous association and pay back history should have allowed me to get the funds I needed.
December 1, 2022
Reply from Advance America - Sylacauga - 41226 Highway 280
Advance America values its customers and we will have someone personally contact you to discuss further.
Your agents are very respectful and…
Your agents are very respectful and very helpful
November 3, 2022
Reply from Advance America - Sylacauga - 41226 Highway 280
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Always pleasant staff
Always pleasant staff. Glad about new loan program starting soon.
October 11, 2022
Reply from Advance America - Sylacauga - 41226 Highway 280
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Advance America has helped me out in…
Advance America has helped me out in times when I had no other way to turn. Thanks Advance America. You made it easy.... to easy.
February 17, 2021
Reply from Advance America - Sylacauga - 41226 Highway 280
We were so excited to receive this review and are glad we could provide the loan you needed. Have a great day!
I was humbled by the experience!
I was humbled by the experience!! I have used Advance America 7n the past, so I am a returning customer. The lady at the desk remembered me, which was shocking. It was a very pleasant experience, I would recommend them to anyone, when you need a little help.
January 19, 2020
Unprompted review
I love the one in sylacauga Al .Mrs…
I love the one in sylacauga Al .Mrs Tara and Mrs Linda is excellent .
January 18, 2020
Unprompted review
Great experience in a time of crunch.
December 9, 2019
Unprompted review
I was very pleased the Employee was…
I was very pleased the Employee was very professional I would definitely recommend Advance America to anyone. Thanks
April 13, 2018
Unprompted review
The Sylacauga team is great!
The Sylacauga team is great! Always friendly and always there when I need them.
December 27, 2017
Unprompted review
Excellent customer service.
July 29, 2017
Unprompted review
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