Application very easy. Don't understand why they made my due date the day after I receive my disability, therefore resulting in a $39 overdraft fee, as well as a $10 per occurrence fee. $49 in fees I... See more
Company replied
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See what reviewers are saying
I only learned of Advance America the day of my emergency need for cash. When I called witb questions, Shelia answered all of my questions with a warm, welcoming tone. When I arrived at their locatio... See more
Company replied
My experience at this location was wonderful the worker Ms Lana was so patient and sweet and she was so patient with me and my issue the other lady that works with her is so funny and sweet as well .... See more
Company replied
Whenever I visit Advance America the transaction is always smooth. I'm usually in and out within 15 minutes. The customer service is excellent. The steps that they give you towards getting your loan i... See more
Company replied
Company details
Advance America is a licensed and regulated lender providing convenient loan options online and in store.
Since 1997, we've helped millions of families navigate life's financial moments. We believe borrowing money should be simple, fast, and free from judgment — with clear terms and real human support when it matters most.
Contact info
2221 S. Monroe St., 32301, Tallahassee, FL, United States
- 850-309-0219
4.9
Excellent
76 reviews
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They was very nice and very much helped…
They was very nice and very much helped to me and the store was very nice a clean To
July 10, 2022
Reply from Advance America - Tallahassee - 2221 S. Monroe St.
-Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
The lady that helped was very pleasant…
The lady that helped was very pleasant and professional. She made the process easy and quick. She was very respectful and didn't make me feel judged for needing help. Thank you for your kindness.
May 21, 2022
Reply from Advance America - Tallahassee - 2221 S. Monroe St.
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
I loved the communication and feedback.
September 5, 2021
Reply from Advance America - Tallahassee - 2221 S. Monroe St.
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
I like the service good professional…
I like the service good professional people are all ways good to work with.
August 30, 2021
Reply from Advance America - Tallahassee - 2221 S. Monroe St.
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Excellent customer service!
June 7, 2021
Reply from Advance America - Tallahassee - 2221 S. Monroe St.
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Excellent customer service each and…
Excellent customer service each and every time I visit the store. The ladies are always pleasant and smiling. Keep up the great work.
December 5, 2020
Reply from Advance America - Tallahassee - 2221 S. Monroe St.
Thank you for your response and comments regarding our services. We appreciate your business!
The ease of getting what you need in a…
The ease of getting what you need in a short time with no hassle.
November 22, 2020
Reply from Advance America - Tallahassee - 2221 S. Monroe St.
Thank you for your response and comments regarding our services. We appreciate your business!
The agent was quick and very nice
The agent was quick and very nice. Informed me on the different loans and payment options.
October 20, 2020
Reply from Advance America - Tallahassee - 2221 S. Monroe St.
Your business is important to us, thank you for your response!
I thank God for you all
I thank God for you all. It's good to know there is help when you need it!!
October 2, 2020
Unprompted review
Reply from Advance America - Tallahassee - 2221 S. Monroe St.
Thank you for your response and comments regarding our services. We appreciate your business!
The service and employees having been…
The service and employees having been the best I've experienced in dealing with the public and all the different personalities...
April 6, 2020
Unprompted review
Reply from Advance America - Tallahassee - 2221 S. Monroe St.
Thank you for your response and comments regarding our services. We appreciate your business!
The staff is really nice and polite…
The staff is really nice and polite especially the african amrtican lady on south monroe street in Tallahassee, florida she has a unusual name.
February 19, 2020
Unprompted review
Excellent Customer Service
February 10, 2020
Unprompted review
Friendly Staff
January 3, 2020
Unprompted review
As always excellent
As always excellent, I love going to the South Monroe location to borrow needed funds, your manager there is the most friendliest, and she makes the transaction smooth and fun. Love her.
September 18, 2019
Unprompted review
Out of Money
My experience with Advance America has been excellent and I will continue to do business with them. It really helps with a short term loan no credit check love it.
August 3, 2019
Unprompted review
I am very please with the service I…Glad you are there!
I am very please with the service I receive at your company. The manger and I have developed a great relationship. I only use your service when ever I have an emergency, but I am grateful that you are there in my time of need.
April 26, 2019
Unprompted review
So helpful to be able to get a little extra until pay day! They are always so sweet and friendly when I come in!
So helpful to be able to get a little extra to get through to the
January 4, 2019
Unprompted review
Receive money quick and easy with no…
Receive money quick and easy with no problems
December 21, 2018
Unprompted review
Great customer service!
All of the service representatives in the office on South Monroe Street in Tallahassee, Fl are awesome! They are courteous and polite with a friendly smile!
March 22, 2018
Unprompted review
Mediocre...
The experience was better than I initially thought it would be. The staff was very helpful and friendly, but when one of them started asking me questions to help me get qualified, she said that I wouldn't get approved without putting my information in.
February 3, 2018
Unprompted review
Reply from Advance America - Tallahassee - 2221 S. Monroe St.
Your business is important to us, thank you for your response!
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