Application very easy. Don't understand why they made my due date the day after I receive my disability, therefore resulting in a $39 overdraft fee, as well as a $10 per occurrence fee. $49 in fees I... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Application very easy. Don't understand why they made my due date the day after I receive my disability, therefore resulting in a $39 overdraft fee, as well as a $10 per occurrence fee. $49 in fees I... See more
Company replied
I only learned of Advance America the day of my emergency need for cash. When I called witb questions, Shelia answered all of my questions with a warm, welcoming tone. When I arrived at their locatio... See more
Company replied
My experience at this location was wonderful the worker Ms Lana was so patient and sweet and she was so patient with me and my issue the other lady that works with her is so funny and sweet as well .... See more
Company replied
Whenever I visit Advance America the transaction is always smooth. I'm usually in and out within 15 minutes. The customer service is excellent. The steps that they give you towards getting your loan i... See more
Company replied
Advance America is a licensed and regulated lender providing convenient loan options online and in store.
Since 1997, we've helped millions of families navigate life's financial moments. We believe borrowing money should be simple, fast, and free from judgment — with clear terms and real human support when it matters most.
2221 S. Monroe St., 32301, Tallahassee, FL, United States
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
There was only one employee working,she did awesome working with customers in the store all while answering the phone too. There were far to many customers for one person to be working. the first weekend of the month and only one person working? Come on guys you should do better than that. No one should have to wait 40 minutes like I did and the 10 other people in the store.

Reply from Advance America - Tallahassee - 2221 S. Monroe St.
Saved me a lot of time and money great people who get to know you by face and I appreciate both ladies that worked with me yesterday made my day great customer service
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.