Advance America - Temecula - 26423 Ynez Rd. Reviews 

87
TrustScore 5 out of 5

4.8

26423 Ynez Rd., 92591 Temecula, CA, US


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See what reviewers are saying

Rated 5 out of 5 stars

Good afternoon; I was able to get can extension due to a payroll error @ work on my direct deposit. Although I was a few days late I was able to pay and renew the loan without any additional charges,... See more

Company replied

Rated 5 out of 5 stars

Excellent customer service the representatives are amiable and easy to talk to. They are always prepared to take care of you.

Company replied


Company details

  1. Loan Agency
  2. Car Finance and Loan Company
  3. Financial Consultant
  4. Financial Institution
  5. Money Order Service
  6. Money Transfer Service
  7. Non-Bank Financial Service

About Advance America - Temecula - 26423 Ynez Rd.

Written by the company

Advance America is a licensed and regulated lender providing convenient loan options online and in store.

Since 1997, we've helped millions of families navigate life's financial moments. We believe borrowing money should be simple, fast, and free from judgment — with clear terms and real human support when it matters most.

Apply Now


Contact info

  • 26423 Ynez Rd., 92591, Temecula, CA, United States

  • 951-296-2250

4.8

Excellent

TrustScore 5 out of 5

87 reviews

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4.8

All reviews

(87)

13,355 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

It was very convenient and fast…

I t was very convenient and fast service!

July 18, 2026
Advance America - Temecula - 26423 Ynez Rd. logo

Reply from Advance America - Temecula - 26423 Ynez Rd.

Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.

Rated 5 out of 5 stars

Great service!

Patty is always helpful and truly is a light! I enjoy our little catch up chats as well whenever I come in.

April 8, 2026
Unprompted review
Advance America - Temecula - 26423 Ynez Rd. logo

Reply from Advance America - Temecula - 26423 Ynez Rd.

Thank you for your response and comments regarding our services. We appreciate your business!

Rated 5 out of 5 stars

Great customer service!!

Great customer service!!! Very courteous and understanding.

March 4, 2026
Advance America - Temecula - 26423 Ynez Rd. logo

Reply from Advance America - Temecula - 26423 Ynez Rd.

We appreciate your comments regarding our services. We are so happy we could provide the customer service you needed.

Rated 5 out of 5 stars

The experience was very great

The experience was very great. I love your company for helping me and my family.

December 30, 2025
Advance America - Temecula - 26423 Ynez Rd. logo

Reply from Advance America - Temecula - 26423 Ynez Rd.

Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.

Rated 5 out of 5 stars

Advance America is always available to…

Advance America is always available to me and I trust the process

July 20, 2025
Advance America - Temecula - 26423 Ynez Rd. logo

Reply from Advance America - Temecula - 26423 Ynez Rd.

We appreciate you taking the time to share your positive experience. We're happy to hear that you find our services reliable and trustworthy.

Rated 5 out of 5 stars

The staff was courteous and very…

The staff was courteous and very knowledgeable. I felt like I was well informed about the process. The staff was friendly and made me feel at ease.

June 5, 2025
Advance America - Temecula - 26423 Ynez Rd. logo

Reply from Advance America - Temecula - 26423 Ynez Rd.

Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.

Rated 5 out of 5 stars

Greeting

Greeting : it was quick and easy . The only thing is the out Dated Account I was told it will return back to you and I will give you my New Account. Thank you indeed it soon as possible

May 3, 2025
Advance America - Temecula - 26423 Ynez Rd. logo

Reply from Advance America - Temecula - 26423 Ynez Rd.

We appreciate your feedback and are glad you found the process quick and easy. We understand your concern about the outdated account information and we're working diligently to ensure a smooth transition for all customers. We appreciate your patience as we address this matter.

Rated 5 out of 5 stars

Feel important!

Treated very friendly and efficient very time I come in. Ty

January 28, 2025
Advance America - Temecula - 26423 Ynez Rd. logo

Reply from Advance America - Temecula - 26423 Ynez Rd.

We're so glad to hear you had a positive experience! We strive to provide friendly and efficient service to all our customers.

Rated 5 out of 5 stars

Great customer service and friendly…

Great customer service and friendly environment every time I show up. The Representatives always giving me noteworthy assistance.

January 3, 2025
Advance America - Temecula - 26423 Ynez Rd. logo

Reply from Advance America - Temecula - 26423 Ynez Rd.

Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.

Rated 5 out of 5 stars

Vivian was amazing

Vivian was amazing. Very patient and kind. No judgement as well.

October 4, 2024
Unprompted review
Advance America - Temecula - 26423 Ynez Rd. logo

Reply from Advance America - Temecula - 26423 Ynez Rd.

Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.

Rated 5 out of 5 stars

Patty was very friendly

Patty was very friendly. I appreciated her patience with everything. Excellent customer service.

July 26, 2024
Advance America - Temecula - 26423 Ynez Rd. logo

Reply from Advance America - Temecula - 26423 Ynez Rd.

Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!

Rated 1 out of 5 stars

She put the money in my account instead…

She put the money in my account instead of cash like I asked because I lost my card.

February 17, 2024
Advance America - Temecula - 26423 Ynez Rd. logo

Reply from Advance America - Temecula - 26423 Ynez Rd.

Advance America values its customers, and we will have someone personally contact you to discuss further.

Rated 5 out of 5 stars

My experience is always efficiency and…

My experience is always efficiency and patience

December 30, 2023
Advance America - Temecula - 26423 Ynez Rd. logo

Reply from Advance America - Temecula - 26423 Ynez Rd.

Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!

Rated 5 out of 5 stars

Loan extension and reloan approval.

Good afternoon;
I was able to get can extension due to a payroll error @ work on my direct deposit. Although I was a few days late I was able to pay and renew the loan without any additional charges, Thank you Vivian @ the Temecula Branch.

November 23, 2023
Advance America - Temecula - 26423 Ynez Rd. logo

Reply from Advance America - Temecula - 26423 Ynez Rd.

Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!

Rated 5 out of 5 stars

Very professional

Very professional, courteous and fast.

November 3, 2023
Advance America - Temecula - 26423 Ynez Rd. logo

Reply from Advance America - Temecula - 26423 Ynez Rd.

-Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!

Rated 5 out of 5 stars

Everyone there is so professional and…

Everyone there is so professional and kind they deserve a raise!

October 24, 2023
Advance America - Temecula - 26423 Ynez Rd. logo

Reply from Advance America - Temecula - 26423 Ynez Rd.

Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!

Rated 5 out of 5 stars

Great Customer Service!

October 14, 2023
Advance America - Temecula - 26423 Ynez Rd. logo

Reply from Advance America - Temecula - 26423 Ynez Rd.

Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.

Rated 5 out of 5 stars

Representatives are very helpful

Representatives are very helpful , nice and polite.

October 5, 2023
Advance America - Temecula - 26423 Ynez Rd. logo

Reply from Advance America - Temecula - 26423 Ynez Rd.

Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.

Rated 5 out of 5 stars
Advance America - Temecula - 26423 Ynez Rd. logo

Reply from Advance America - Temecula - 26423 Ynez Rd.

Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.

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