Good afternoon; I was able to get can extension due to a payroll error @ work on my direct deposit. Although I was a few days late I was able to pay and renew the loan without any additional charges,... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I t was very convenient and fast service!
Company replied
They help me if needed it specially if im short on my budget thank you advance America
Company replied
Excellent customer service the representatives are amiable and easy to talk to. They are always prepared to take care of you.
Company replied
Company details
Advance America is a licensed and regulated lender providing convenient loan options online and in store.
Since 1997, we've helped millions of families navigate life's financial moments. We believe borrowing money should be simple, fast, and free from judgment — with clear terms and real human support when it matters most.
Contact info
26423 Ynez Rd., 92591, Temecula, CA, United States
- 951-296-2250
4.8
Excellent
87 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Advance America - Temecula - 26423 Ynez Rd.
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
My ladies are FANTASTIC!
My ladies are FANTASTIC!! Always share a smile and conversation with them!!
June 28, 2023
Reply from Advance America - Temecula - 26423 Ynez Rd.
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Vivian is awesome
February 3, 2023
Reply from Advance America - Temecula - 26423 Ynez Rd.
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Excellent customer service the…
Excellent customer service the representatives are amiable and easy to talk to. They are always prepared to take care of you.
January 7, 2023
Reply from Advance America - Temecula - 26423 Ynez Rd.
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Very good experience and service
December 15, 2022
Reply from Advance America - Temecula - 26423 Ynez Rd.
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Great service !
Great service !
So helpful when most need it! Customer service she was nice on helping me get through the application process
Thank you, great service
November 2, 2022
Reply from Advance America - Temecula - 26423 Ynez Rd.
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
I cant believe I forgot her name ,but…
I cant believe I forgot her name ,but the lady that helped us again was so friendly and professional. She made us feel very comfortable.
October 25, 2022
Reply from Advance America - Temecula - 26423 Ynez Rd.
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Vivien the greatest
October 19, 2022
Reply from Advance America - Temecula - 26423 Ynez Rd.
-Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Reliable
Reliable, friendly Customer Service. I have
Recommend Advance America to family and friends.
July 5, 2022
Reply from Advance America - Temecula - 26423 Ynez Rd.
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Easy application process courteous…got the payday loan
Easy application process courteous staff completely satisfied gives you time to payback documents a plus
May 2, 2022
Reply from Advance America - Temecula - 26423 Ynez Rd.
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Without fail everytime I go in the…
Without fail everytime I go in the staff is lovely. Always professional and efficient. Wish I could give 100 stars.
March 15, 2022
Reply from Advance America - Temecula - 26423 Ynez Rd.
-Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
A Repeat Customer
The staff at Advanced America in Temecula, CA always do a great job providing prompt quality service to their customers. They make the whole loan process easy. I would recommend their services to anyone and will continue to do business with them.
Respectfully,
A Repeat Customer
December 28, 2021
Customer service was great
Customer service was great.
Attention and courtesy was wonderful.
October 4, 2021
Reply from Advance America - Temecula - 26423 Ynez Rd.
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Reply from Advance America - Temecula - 26423 Ynez Rd.
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Excellent service
June 9, 2021
Reply from Advance America - Temecula - 26423 Ynez Rd.
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
This is the place to go when you are in…
This is the place to go when you are in a pinch, they are friendly,fast and simply awesome.
April 29, 2021
Reply from Advance America - Temecula - 26423 Ynez Rd.
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Vivian was a life saver!
Vivian was a life saver!! She was very professional, super helpful and very efficient. The application process was smoother than I thought it would be. She was so sweet and willing to help in a time of need that she took special care in taking the time needed to help me. She genuinely cared enough to make sure I left their office a happy customer-no matter what it took.
I definitely will recommend her to anyone I know in need of a loan!!
Thnx again!! See you soon!!
Alyssa O. 😁
March 21, 2021
Reply from Advance America - Temecula - 26423 Ynez Rd.
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
I think they do a great job
I think they do a great job. Very happy with them, they are very pleasant and very helpful.
March 21, 2021
Reply from Advance America - Temecula - 26423 Ynez Rd.
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Happy
It's always a pleasure working with miss Patty don't know her last name very friendly helpful informative
March 8, 2021
Reply from Advance America - Temecula - 26423 Ynez Rd.
Rudy: Thank you for the positive feedback. We appreciate you choosing Advance America for your loan needs.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.