Advance America - Tulsa - 9441 E. 31st St. Reviews 

48
TrustScore 4 out of 5

4.2

9441 E. 31st St., 74145 Tulsa, OK, US


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Rated 5 out of 5 stars

Rosie helped me get my loan. She was very knowledgeable, patient, and helpful. I was dreading going to try to get a loan, but she made it possible. Thank you Rosie!

Company replied

Rated 5 out of 5 stars

My in-store experience from starting the loan to getting funds in my bank (through debit card), was pretty fast and easy! The person helping me was also very kind. Creating my account online was easy... See more

Company replied

Rated 5 out of 5 stars

This is my second experience, and it did not disappoint. The customer service I received was top-of-the-line.Micca was more than helpful and always makes me feel welcomed and comfortable throughout th... See more

Company replied

Rated 5 out of 5 stars

I was having trouble between phone and computer and a woman Roxanne Perez in Customer Care went through the entire refinance process with me on the phone and I was able to complete it. I have talked... See more

Company replied


Company details

  1. Loan Agency
  2. Car Finance and Loan Company
  3. Financial Consultant
  4. Financial Institution
  5. Money Order Service
  6. Money Transfer Service
  7. Non-Bank Financial Service

About Advance America - Tulsa - 9441 E. 31st St.

Written by the company

Advance America is a licensed and regulated lender providing convenient loan options online and in store.

Since 1997, we've helped millions of families navigate life's financial moments. We believe borrowing money should be simple, fast, and free from judgment — with clear terms and real human support when it matters most.

Apply Now


Contact info

  • 9441 E. 31st St., 74145, Tulsa, OK, United States

  • 918-280-0800

4.2

Great

TrustScore 4 out of 5

48 reviews

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4.2

All reviews

(48)

12,695 reviews in the last 12 months

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Rated 5 out of 5 stars

Great service and always very kind

Great service and always very kind. I recommend them to anybody!!

May 18, 2022
Unprompted review
Advance America - Tulsa - 9441 E. 31st St. logo

Reply from Advance America - Tulsa - 9441 E. 31st St.

Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!

Rated 5 out of 5 stars

Mira was extremely professional and…

Mira was extremely professional and kind. She was extremely helpful in completing the loan process.

September 20, 2021
Advance America - Tulsa - 9441 E. 31st St. logo

Reply from Advance America - Tulsa - 9441 E. 31st St.

Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!

Rated 5 out of 5 stars
Advance America - Tulsa - 9441 E. 31st St. logo

Reply from Advance America - Tulsa - 9441 E. 31st St.


Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!

Rated 5 out of 5 stars
Advance America - Tulsa - 9441 E. 31st St. logo

Reply from Advance America - Tulsa - 9441 E. 31st St.


Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!

Rated 5 out of 5 stars

The staff is friendly

The staff is friendly and they are fast to provide service that's why I use them

April 10, 2021
Advance America - Tulsa - 9441 E. 31st St. logo

Reply from Advance America - Tulsa - 9441 E. 31st St.

Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!

Rated 5 out of 5 stars

Excellent

Excellent, friendly service.

March 25, 2021
Advance America - Tulsa - 9441 E. 31st St. logo

Reply from Advance America - Tulsa - 9441 E. 31st St.


Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!

Rated 5 out of 5 stars

I couldn’t speak about other locations…

I couldn’t speak about other locations but the one at 31st and Mingo is very nice the customer service persons are Wonderful always friendly always helpful great experiences over about a one year period

October 22, 2020
Advance America - Tulsa - 9441 E. 31st St. logo

Reply from Advance America - Tulsa - 9441 E. 31st St.

Your business is important to us, thank you for your response!

Rated 5 out of 5 stars

Nice friendly staff fast service…

Nice friendly staff fast service explained everything I needed to know helped me understand the loan process.

October 20, 2020
Advance America - Tulsa - 9441 E. 31st St. logo

Reply from Advance America - Tulsa - 9441 E. 31st St.

Your business is important to us, thank you for your response!

Rated 5 out of 5 stars

Wonderful staff

I know there are new change that have taken place with advance America, but the staff have done a wonderful job with not only myse6but other customers. I observed while in the store when I was there.

August 9, 2020
Unprompted review
Advance America - Tulsa - 9441 E. 31st St. logo

Reply from Advance America - Tulsa - 9441 E. 31st St.

Thank you for your response and comments regarding out services. We appreciate your business!

Rated 5 out of 5 stars

You are all awesome and you always help…

You are all awesome and you always help me. Thanks for being so professional

James

May 12, 2020
Unprompted review
Advance America - Tulsa - 9441 E. 31st St. logo

Reply from Advance America - Tulsa - 9441 E. 31st St.

Thank you for your response and comments regarding out services. We appreciate you business!

Rated 5 out of 5 stars

The young man working at your 31st St

The young man working at your 31st St. location in Tulsa was OUTSTANDING in every way!!! He was friendly, efficient and caring. I was more than just a number to him. Your manager Lupita has trained him well and SUPERIOR customer service has been consistently delivered to me. As a 100 per cent disabled veteran and senior citizen I depend on Advance America to get me through occasional tough times.

March 28, 2020
Unprompted review
Advance America - Tulsa - 9441 E. 31st St. logo

Reply from Advance America - Tulsa - 9441 E. 31st St.

Your business is important to us, thank you for your response!

Rated 5 out of 5 stars

Always good

Always fast, friendly, and hassle free. Use this company often and have always been satisfied with the service and every staff member has been very pleasant and nice to work with.

May 12, 2019
Unprompted review
Rated 4 out of 5 stars

I'm obviously struggling

Using a payday loan business means, to me anyway, that I'm struggling financially. The manager always makes me feel important and the conversation is positive and never about my current situation. I have come to really like her and respect her.

December 1, 2017
Unprompted review

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