We saw Shayla at the West Point location. She was fast, patient and very friendly with my grandmother who moves at a slow pace. She worked with us and got us in there. She even came from behind the co... See more
Company replied
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See what reviewers are saying
I visited Shayla at the West Point store and she was GREAT! She was very helpful, friendly, and professional. I highly recommend her for all loan needs.
Company replied
Shayla at the West Point Ms store was very professional. She helped me over the phone. She knew I was on break and made sure she help me at a timely manner. She was also polite, sweet and understandin... See more
Company replied
I called the office spoke with Melisha I ask questions she provided me answers she was very nice and professional
Company replied
Company details
Advance America is a licensed and regulated lender providing convenient loan options online and in store.
Since 1997, we've helped millions of families navigate life's financial moments. We believe borrowing money should be simple, fast, and free from judgment — with clear terms and real human support when it matters most.
Contact info
6667 Highway 45 Alt S, 39773, West Point, MS, United States
- 662-492-5949
4.9
Excellent
85 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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My experience was awesome instore
My experience was awesome instore! Assistance was quick and easy!!
March 17, 2025
Unprompted review
Reply from Advance America - West Point - 6667 Highway 45 Alt S
We're thrilled to hear about your positive experience! It's wonderful to know our team provided quick and easy assistance. We strive to make every visit enjoyable.
Thanks to Shayla she made this task so…
Thanks to Shayla she made this task so easy from my phone…
March 14, 2025
Unprompted review
Reply from Advance America - West Point - 6667 Highway 45 Alt S
We're thrilled to hear that Shayla made your experience so positive. We strive to provide excellent customer service and it's wonderful to know that she exceeded your expectations.
Thanks for great customer service
March 6, 2025
Unprompted review
Reply from Advance America - West Point - 6667 Highway 45 Alt S
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Thanks for the help at a time of
Thanks for the help at a time of
Need
February 14, 2025
Unprompted review
Reply from Advance America - West Point - 6667 Highway 45 Alt S
We're glad to hear that we were able to assist you during a time of need. We appreciate your kind words and feedback.
Thanks for all the help that was…
Thanks for all the help that was provided on today. It was really appreciated
February 6, 2025
Unprompted review
Reply from Advance America - West Point - 6667 Highway 45 Alt S
Thank you for your positive review. At Advance America we strive to provide the best customer service and we are very happy to be able to provide you with the money solutions you needed. Have a nice day.
Thanks ladies
Thanks ladies, My explanation a great one can't express the grecustee service. Thanks thanks thanks
February 4, 2025
Unprompted review
Reply from Advance America - West Point - 6667 Highway 45 Alt S
We're so happy to hear you had a great experience! We appreciate your kind words and are glad you found our explanation helpful.
Reply from Advance America - West Point - 6667 Highway 45 Alt S
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Loved my experience and the ladies are…
Loved my experience and the ladies are sweet
January 22, 2025
Unprompted review
Reply from Advance America - West Point - 6667 Highway 45 Alt S
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Awesome experience best loan company…
Awesome experience best loan company hands down
January 15, 2025
Unprompted review
Reply from Advance America - West Point - 6667 Highway 45 Alt S
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Love the people great at getting the…
Love the people great at getting the job done
January 17, 2025
Unprompted review
Reply from Advance America - West Point - 6667 Highway 45 Alt S
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Decent place and really nice staff
Decent place and really nice staff
January 21, 2025
Unprompted review
Reply from Advance America - West Point - 6667 Highway 45 Alt S
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
There when I need them!
December 23, 2024
Unprompted review
Reply from Advance America - West Point - 6667 Highway 45 Alt S
Advance America really appreciates your kind words and feedback regarding our services. We see that you rated us a three star which is not reflective of your review. Would you mind updating the star rating to better indicate your thoughts?
Shayla Ballard was extremely helpful…
Shayla Ballard was extremely helpful and made this process so easy!
December 19, 2024
Unprompted review
Reply from Advance America - West Point - 6667 Highway 45 Alt S
Thank you for your positive review. At Advance America we strive to provide the best customer service and we are very happy to be able to provide you with the money solutions you needed. Have a nice day.
Reply from Advance America - West Point - 6667 Highway 45 Alt S
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Reply from Advance America - West Point - 6667 Highway 45 Alt S
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
The staff was very helpful especially…
The staff was very helpful especially shana!! She got the job done very fast and they were all Friendly!
December 11, 2024
Unprompted review
Reply from Advance America - West Point - 6667 Highway 45 Alt S
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Both Michael and Shay was very friendly…
Both Michael and Shay was very friendly and professional
September 6, 2024
Unprompted review
Reply from Advance America - West Point - 6667 Highway 45 Alt S
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
A Pleasant Loan Experience
Representatives made the borrowing experienced painless. Process was quick and convenient with friendly, professional and competent service and no surprises.
August 10, 2024
Reply from Advance America - West Point - 6667 Highway 45 Alt S
Thank you for your positive review. At Advance America we strive to provide the best customer service and we are very happy to be able to provide you with the money solutions you needed. Have a nice day.
Shayla at the West Point Ms store was…
Shayla at the West Point Ms store was very professional. She helped me over the phone. She knew I was on break and made sure she help me at a timely manner. She was also polite, sweet and understanding. I highly appreciate shayla🥰
July 22, 2024
Unprompted review
Reply from Advance America - West Point - 6667 Highway 45 Alt S
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Reply from Advance America - West Point - 6667 Highway 45 Alt S
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
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