This was my 3rd time going in to receive a loan and let me tell ya Michelle is just a sweet heart she makes everyone feels welcome and right at home.
Company replied
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See what reviewers are saying
I was attended to by a young man that was helping out. He was from Zanesville, Ohio. He was so professional and took care of me in a timely manner. His professionalism was beyond measures. Thank You!
Company replied
TAMIKA WAS SO PROFESSIONAL AND PERSONABLE! I WOULD RECOMMEND WITH FIVE STARS FOR ANYONE STRUGGLING TO COME TO ADVANCE AMERICA BASED ON TE SEVICE SHE PROVIDED TO ME TODAY.
Company replied
Michelle was very friendly and personable. Her customer service was impeccable and I recommend Advance America to anyone who needs quick money for a short term. Their Repayment options are very manage... See more
Company replied
Company details
Advance America is a licensed and regulated lender providing convenient loan options online and in store.
Since 1997, we've helped millions of families navigate life's financial moments. We believe borrowing money should be simple, fast, and free from judgment — with clear terms and real human support when it matters most.
Contact info
East Schrock Road 82, 43081, Westerville, Ohio, United States
- 614-523-3649
4.9
Excellent
219 reviews
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As always Adrian was a pure delight to…
As always Adrian was a pure delight to work with he had me in an out in a matter of a few minutes
I met Adrian a few years ago when I first started loans dealing with Advance America, Adrian because of you I'm still here smiling. Thanks Ryan Griffin
October 24, 2020
Reply from Advance America - Westerville - 82 E Schrock Road
Thank you for your response and comments regarding our services. We appreciate your business!
Great place, great customer service
I was at a major road block this month and really didn’t know what to do. I finally broke down and came into this place, not even confident I’d be able to get a cash advance. The young lady there was extremely professional and kind and handled everything very nicely in a matter of minutes. Fastest process I’ve ever been through for a money loan/advance. I definitely highly recommend this place if in need of some quick cash to help get you by. Thanks again for your help you totally saved me!
October 13, 2020
Reply from Advance America - Westerville - 82 E Schrock Road
Your business is important to us, thank you for your response!
Reply from Advance America - Westerville - 82 E Schrock Road
Thank you for your response and comments regarding out services. We appreciate your business!
Wonderful service!
Tremendously helpful! Great service! Incredibly caring and understanding! Thank you so much for your help. Your staff was wonderful and your assistance is greatly appreciated! Keep up the great work!
August 16, 2020
Unprompted review
Reply from Advance America - Westerville - 82 E Schrock Road
Thank you for your response and comments regarding out services. We appreciate your business!
Everyone is very nice
July 13, 2020
Unprompted review
Reply from Advance America - Westerville - 82 E Schrock Road
Your business is important to us, thank you for your response!
She was great and fast and polite
June 23, 2020
Unprompted review
Reply from Advance America - Westerville - 82 E Schrock Road
Your business is important to us, thank you for your response!
Very good experience glad to be a…
Very good experience glad to be a customer!
May 19, 2020
Unprompted review
Reply from Advance America - Westerville - 82 E Schrock Road
Thank you for your response and comments regarding out services. We appreciate you business!
Very helpful & put me at ease
The girls were very helpful & made me feel at ease... They knew & answered all of my questions, I would recommend
March 22, 2020
Unprompted review
Reply from Advance America - Westerville - 82 E Schrock Road
Your business is important to us, thank you for your response!
You are doing all right
You are doing all right, better than anywhere else.
February 12, 2020
Unprompted review
The Agent was very very nice and helpful
February 6, 2020
Unprompted review
Emergency cash with ease.
Very smooth upfront process when emergency cash is needed.
January 3, 2020
Unprompted review
I haven’t seen a very fast process of a…
I haven’t seen a very fast process of a getting a loan since I moved into this country.
December 21, 2019
Unprompted review
I thank you very much for all your help…
I thank you very much for all your help and assistance along with your professionalism displayed. It was prompt and with a lot of patient shown, Thank you
November 20, 2019
Unprompted review
Very quick and painless process
Very quick and painless process. Only about 15 minutes. I was approved for twice the amount that I had requested giving me even more options to work with.
November 3, 2019
Unprompted review
Second time around
This is my second time using Advance America services. The staff was very helpful and polite. They answered all of my questions and made sure I was well informed before signing any documentation. Thank you for making the process seamless and easy.
September 26, 2019
Unprompted review
Excellent customer service at the…
Excellent customer service at the Westerville store on Westerville Ohio on Westerville Road. She was awesome answering the phones and helping people on a Saturday morning.
August 29, 2019
Unprompted review
great nice helpful people
August 12, 2019
Unprompted review
I have been a customer since the last…
I have been a customer since the last 2years. And Advance America has always been so much more than a true picture of good. Excellent place to go to in terms of quality experience. They are always on point when you need instant cash. And they have the best interest rate.
May 6, 2019
Unprompted review
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