This was my 3rd time going in to receive a loan and let me tell ya Michelle is just a sweet heart she makes everyone feels welcome and right at home.
Company replied
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See what reviewers are saying
I was attended to by a young man that was helping out. He was from Zanesville, Ohio. He was so professional and took care of me in a timely manner. His professionalism was beyond measures. Thank You!
Company replied
TAMIKA WAS SO PROFESSIONAL AND PERSONABLE! I WOULD RECOMMEND WITH FIVE STARS FOR ANYONE STRUGGLING TO COME TO ADVANCE AMERICA BASED ON TE SEVICE SHE PROVIDED TO ME TODAY.
Company replied
Michelle was very friendly and personable. Her customer service was impeccable and I recommend Advance America to anyone who needs quick money for a short term. Their Repayment options are very manage... See more
Company replied
Company details
Advance America is a licensed and regulated lender providing convenient loan options online and in store.
Since 1997, we've helped millions of families navigate life's financial moments. We believe borrowing money should be simple, fast, and free from judgment — with clear terms and real human support when it matters most.
Contact info
East Schrock Road 82, 43081, Westerville, Ohio, United States
- 614-523-3649
4.9
Excellent
219 reviews
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The ease and efficiency of service.
September 16, 2023
Reply from Advance America - Westerville - 82 E Schrock Road
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
The gentleman was so kind and very…
The gentleman was so kind and very knowledgeable.
September 15, 2023
Reply from Advance America - Westerville - 82 E Schrock Road
- Thank you for your review regarding our loan and money services. Our Westerville location appreciates your business!
Great customer service
August 29, 2023
Reply from Advance America - Westerville - 82 E Schrock Road
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Great experience
August 16, 2023
Reply from Advance America - Westerville - 82 E Schrock Road
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Easy to navigate
August 1, 2023
Reply from Advance America - Westerville - 82 E Schrock Road
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
The service that they give every customer is really great . I have had nothing more than satisfaction since I made my 1st loan in Michigan. I appreciate doing business with Advance America.
My experience with Advance America has been great. I have experienced satisfactory service with this company since 2014. Professional service is what made me comfortable and without worry of being taken advantage of. Thanks for your great service.
June 2, 2023
Reply from Advance America - Westerville - 82 E Schrock Road
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
The man I worked with was simply amazing!!!!
This young man worked with me after closing. He was simply amazing!!! He needs a raise!!!
May 18, 2023
Reply from Advance America - Westerville - 82 E Schrock Road
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Customer satisfaction 👌 is great
December 20, 2022
Reply from Advance America - Westerville - 82 E Schrock Road
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Teffany was awesome!
Teffany was awesome!! Her customer service was superb!!!! Nice , friendly and very professional!!
October 31, 2022
Unprompted review
Reply from Advance America - Westerville - 82 E Schrock Road
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Reply from Advance America - Westerville - 82 E Schrock Road
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Reply from Advance America - Westerville - 82 E Schrock Road
-Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Reply from Advance America - Westerville - 82 E Schrock Road
-Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
I was treated with dignity and felt…
I was treated with dignity and felt comfortable asking for a lending hand. The loan process didn't take long at all.
June 10, 2022
Reply from Advance America - Westerville - 82 E Schrock Road
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
I had gotten Covid and was not working…
I had gotten Covid and was not working and unable to pay. Adrian was very kind and helpful. I appreciated his help and kindness.
May 28, 2022
Reply from Advance America - Westerville - 82 E Schrock Road
-Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
I waited less than 15 minutes for my…
I waited less than 15 minutes for my loan to be processed and approved ! Very professional and friendly!
January 10, 2022
Sarah was great- efficient and friendly
August 29, 2021
Reply from Advance America - Westerville - 82 E Schrock Road
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Sarah always does well.
August 9, 2021
Reply from Advance America - Westerville - 82 E Schrock Road
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Reply from Advance America - Westerville - 82 E Schrock Road
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
It was quick fast
It was quick fast. The teller was nice and professional. Thank you for your help.
July 9, 2021
Reply from Advance America - Westerville - 82 E Schrock Road
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Customer Service excellent… Sarah and…
Customer Service excellent… Sarah and her co-hort as he had waited on me on a prior loan… very professional and courteous… Westerville Ohio office… These 2 employees make it fast and easy… Good for you Advance America for having great employees!!!
July 4, 2021
Reply from Advance America - Westerville - 82 E Schrock Road
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
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