This was my 3rd time going in to receive a loan and let me tell ya Michelle is just a sweet heart she makes everyone feels welcome and right at home.
Company replied
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See what reviewers are saying
I was attended to by a young man that was helping out. He was from Zanesville, Ohio. He was so professional and took care of me in a timely manner. His professionalism was beyond measures. Thank You!
Company replied
TAMIKA WAS SO PROFESSIONAL AND PERSONABLE! I WOULD RECOMMEND WITH FIVE STARS FOR ANYONE STRUGGLING TO COME TO ADVANCE AMERICA BASED ON TE SEVICE SHE PROVIDED TO ME TODAY.
Company replied
Michelle was very friendly and personable. Her customer service was impeccable and I recommend Advance America to anyone who needs quick money for a short term. Their Repayment options are very manage... See more
Company replied
Company details
Advance America is a licensed and regulated lender providing convenient loan options online and in store.
Since 1997, we've helped millions of families navigate life's financial moments. We believe borrowing money should be simple, fast, and free from judgment — with clear terms and real human support when it matters most.
Contact info
East Schrock Road 82, 43081, Westerville, Ohio, United States
- 614-523-3649
4.9
Excellent
219 reviews
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My experience with Michelle was great…
My experience with Michelle was great she was very welcoming.
February 7, 2025
Unprompted review
Reply from Advance America - Westerville - 82 E Schrock Road
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Reply from Advance America - Westerville - 82 E Schrock Road
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
I had a phenomenal experience at this…
I had a phenomenal experience at this location. Michelle was very helpful and pleasant.
January 31, 2025
Unprompted review
Reply from Advance America - Westerville - 82 E Schrock Road
Thank you for your kind words. We are so happy to hear that you had a positive experience. We strive to provide the best customer service possible.
The person helping me (Michelle) was…
The person helping me (Michelle) was very helpful and knowledgeable.
January 30, 2025
Unprompted review
Reply from Advance America - Westerville - 82 E Schrock Road
We're so glad to hear you had a positive experience! We strive to provide excellent customer service and appreciate you acknowledging Michelle's helpfulness and expertise.
Awesome staff
January 30, 2025
Unprompted review
Reply from Advance America - Westerville - 82 E Schrock Road
Thank you for your positive review!! At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!!
Awesome staff
January 30, 2025
Unprompted review
Reply from Advance America - Westerville - 82 E Schrock Road
Thank you for your positive review!! At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!!
Awesome Staff!
Awesome Staff!! Love this location. I will be back. Thanks Ladies!
January 29, 2025
Unprompted review
Reply from Advance America - Westerville - 82 E Schrock Road
Thank you for your kind words! We are so happy to hear you had a great experience and appreciate your positive feedback. We strive to provide excellent customer service at all of our locations.
The customer service from Michelle was…
The customer service from Michelle was grateful and perfect she answered all my questions.
January 28, 2025
Unprompted review
Reply from Advance America - Westerville - 82 E Schrock Road
Thank you for your kind words. We are so happy to hear you had a positive experience. We strive to provide the best customer service possible.
Fantastic as always Michelle is always…
Fantastic as always Michelle is always so kind and respectful helpful every time I come in. Thanks for all your help as always.
January 27, 2025
Unprompted review
Reply from Advance America - Westerville - 82 E Schrock Road
Thank you for your positive review!! At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!!
Michelle & Timeka was a huge help
Michelle & Timeka was a huge help! They were very kind and warm welcomed me as soon as I walked in. They were awesome!
January 8, 2025
Unprompted review
Reply from Advance America - Westerville - 82 E Schrock Road
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Great customer service
Great customer service. Very nice person . Explain everything to me for me to understand again that was process today on my loan.
January 7, 2025
Unprompted review
Reply from Advance America - Westerville - 82 E Schrock Road
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Awesome staff
January 7, 2025
Unprompted review
Reply from Advance America - Westerville - 82 E Schrock Road
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Awesome staff
January 6, 2025
Unprompted review
Reply from Advance America - Westerville - 82 E Schrock Road
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Michelle was really helpful and…
Michelle was really helpful and knowledgeable. She always has great customer service and is very pleasant. She’s a keeper. She needs a raise though.
December 31, 2024
Unprompted review
Reply from Advance America - Westerville - 82 E Schrock Road
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Awesome Staff !
December 31, 2024
Unprompted review
Reply from Advance America - Westerville - 82 E Schrock Road
Thank you for your positive review. At Advance America we strive to provide the best customer service and we are very happy to be able to provide you with the money solutions you needed. Have a nice day.
Staff is awesome!!!
December 31, 2024
Unprompted review
Reply from Advance America - Westerville - 82 E Schrock Road
Thank you for your positive review. At Advance America we strive to provide the best customer service and we are very happy to be able to provide you with the money solutions you needed. Have a nice day.
Reply from Advance America - Westerville - 82 E Schrock Road
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Awesome staff!!!
December 17, 2024
Unprompted review
Reply from Advance America - Westerville - 82 E Schrock Road
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Amazing staff
December 16, 2024
Unprompted review
Reply from Advance America - Westerville - 82 E Schrock Road
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Awesome staff!!!
December 13, 2024
Unprompted review
Reply from Advance America - Westerville - 82 E Schrock Road
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
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