This was my 3rd time going in to receive a loan and let me tell ya Michelle is just a sweet heart she makes everyone feels welcome and right at home.
Company replied
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See what reviewers are saying
I was attended to by a young man that was helping out. He was from Zanesville, Ohio. He was so professional and took care of me in a timely manner. His professionalism was beyond measures. Thank You!
Company replied
TAMIKA WAS SO PROFESSIONAL AND PERSONABLE! I WOULD RECOMMEND WITH FIVE STARS FOR ANYONE STRUGGLING TO COME TO ADVANCE AMERICA BASED ON TE SEVICE SHE PROVIDED TO ME TODAY.
Company replied
Michelle was very friendly and personable. Her customer service was impeccable and I recommend Advance America to anyone who needs quick money for a short term. Their Repayment options are very manage... See more
Company replied
Company details
Advance America is a licensed and regulated lender providing convenient loan options online and in store.
Since 1997, we've helped millions of families navigate life's financial moments. We believe borrowing money should be simple, fast, and free from judgment — with clear terms and real human support when it matters most.
Contact info
East Schrock Road 82, 43081, Westerville, Ohio, United States
- 614-523-3649
4.9
Excellent
219 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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Best customer service around
Best customer service around. Friendly and respectfull and fast.
March 24, 2025
Unprompted review
Reply from Advance America - Westerville - 82 E Schrock Road
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Reply from Advance America - Westerville - 82 E Schrock Road
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
It was easy to use you web sit
It was easy to use you web sit. I will recommend your site to family and friends.
March 19, 2025
Reply from Advance America - Westerville - 82 E Schrock Road
We appreciate your kind words and are thrilled to hear you found our website easy to use. We strive to make our services accessible and convenient for all our customers. We're so glad you're happy with your experience and we hope you'll continue to use our services.
Reply from Advance America - Westerville - 82 E Schrock Road
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Extremely professional
Extremely professional, knowledgeable and pleasurable.
March 18, 2025
Unprompted review
Reply from Advance America - Westerville - 82 E Schrock Road
We appreciate your kind words and are thrilled to hear you found your experience professional, knowledgeable, and enjoyable. We strive to provide excellent service and are glad we met your expectations.
Reply from Advance America - Westerville - 82 E Schrock Road
Thank you for your kind review! We're glad you had a positive experience.
Reply from Advance America - Westerville - 82 E Schrock Road
Thank you for your kind words! We're so glad to hear you had a positive experience. We strive to provide excellent customer service and appreciate your feedback.
Awesome staff
March 14, 2025
Unprompted review
Reply from Advance America - Westerville - 82 E Schrock Road
Thank you for your positive review. At Advance America we strive to provide the best customer service and we are very happy to be able to provide you with the money solutions you needed. Have a nice day.
Awesome Michelle and awesome staff
March 7, 2025
Unprompted review
Reply from Advance America - Westerville - 82 E Schrock Road
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Always have great customer service…
Always have great customer service every time I go. Would recommend this place to everyone
March 6, 2025
Unprompted review
Reply from Advance America - Westerville - 82 E Schrock Road
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Awesome staff
March 3, 2025
Unprompted review
Reply from Advance America - Westerville - 82 E Schrock Road
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Awesome staff
February 28, 2025
Unprompted review
Reply from Advance America - Westerville - 82 E Schrock Road
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
If I could leave more than 5 stars I…
If I could leave more than 5 stars I would. Michelle is awesome and always so friendly. Very knowledgeable and explains everything in detail. Model employee.
February 28, 2025
Unprompted review
Reply from Advance America - Westerville - 82 E Schrock Road
We are so happy to hear about your positive experience! It's wonderful to know that you had such a great interaction with Michelle. We appreciate your kind words and will be sure to share your feedback with her.
Awesome staff member
Awesome staff member! Michelle was very helpful! Great employee!
February 25, 2025
Unprompted review
Reply from Advance America - Westerville - 82 E Schrock Road
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Awesome staff
February 24, 2025
Unprompted review
Reply from Advance America - Westerville - 82 E Schrock Road
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Michelle was awesome
February 24, 2025
Unprompted review
Reply from Advance America - Westerville - 82 E Schrock Road
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
I recommend this place Michelle
I recommend this place Michelle
My issue was fixed in just a few minutes
And the stuff team is very helpful and very kind
February 21, 2025
Unprompted review
Reply from Advance America - Westerville - 82 E Schrock Road
We're thrilled to hear about your positive experience! It's wonderful to know that our team was able to resolve your issue quickly and provide helpful, kind service. We appreciate your recommendation and are committed to continuing to provide exceptional customer service.
Awesome staff
February 14, 2025
Unprompted review
Reply from Advance America - Westerville - 82 E Schrock Road
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Michelle was extremely efficient and…
Michelle was extremely efficient and helpful!
February 10, 2025
Unprompted review
Reply from Advance America - Westerville - 82 E Schrock Road
We're so glad to hear that you had a positive experience with Michelle. Her dedication to providing excellent customer service is truly appreciated.
Awesome staff
February 7, 2025
Unprompted review
Reply from Advance America - Westerville - 82 E Schrock Road
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
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