This was my 3rd time going in to receive a loan and let me tell ya Michelle is just a sweet heart she makes everyone feels welcome and right at home.
Company replied
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See what reviewers are saying
I was attended to by a young man that was helping out. He was from Zanesville, Ohio. He was so professional and took care of me in a timely manner. His professionalism was beyond measures. Thank You!
Company replied
TAMIKA WAS SO PROFESSIONAL AND PERSONABLE! I WOULD RECOMMEND WITH FIVE STARS FOR ANYONE STRUGGLING TO COME TO ADVANCE AMERICA BASED ON TE SEVICE SHE PROVIDED TO ME TODAY.
Company replied
Michelle was very friendly and personable. Her customer service was impeccable and I recommend Advance America to anyone who needs quick money for a short term. Their Repayment options are very manage... See more
Company replied
Company details
Advance America is a licensed and regulated lender providing convenient loan options online and in store.
Since 1997, we've helped millions of families navigate life's financial moments. We believe borrowing money should be simple, fast, and free from judgment — with clear terms and real human support when it matters most.
Contact info
East Schrock Road 82, 43081, Westerville, Ohio, United States
- 614-523-3649
4.9
Excellent
219 reviews
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Michelle was amazing!
May 19, 2025
Unprompted review
Reply from Advance America - Westerville - 82 E Schrock Road
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Michelle was amazing!!!
May 19, 2025
Unprompted review
Reply from Advance America - Westerville - 82 E Schrock Road
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Reply from Advance America - Westerville - 82 E Schrock Road
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Michelle was great!
April 25, 2025
Unprompted review
Reply from Advance America - Westerville - 82 E Schrock Road
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day
Michelle ,what a pleasant experience
Michelle ,what a pleasant experience, thank you so much.
April 22, 2025
Unprompted review
Reply from Advance America - Westerville - 82 E Schrock Road
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Reply from Advance America - Westerville - 82 E Schrock Road
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Michelle is good job!!
Michelle is good job!!! Polite and understanding and respectful!!!♥️
April 17, 2025
Unprompted review
Reply from Advance America - Westerville - 82 E Schrock Road
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Michelle is awesome!!!
April 8, 2025
Unprompted review
Reply from Advance America - Westerville - 82 E Schrock Road
Thank you for your positive review. At Advance America we strive to provide the best customer service and we are very happy to be able to provide you with the money solutions you needed. Have a nice day.
Awesome staff
April 7, 2025
Unprompted review
Reply from Advance America - Westerville - 82 E Schrock Road
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Michelle was excellent
Michelle was excellent! She was personable, patient, professional and informative about my options! My experience was very pleasant!
April 7, 2025
Unprompted review
Reply from Advance America - Westerville - 82 E Schrock Road
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Awesome staff!!!
April 2, 2025
Unprompted review
Reply from Advance America - Westerville - 82 E Schrock Road
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Thank you team Westerville for always…
Thank you team Westerville for always being quick fast and nice
April 2, 2025
Unprompted review
Reply from Advance America - Westerville - 82 E Schrock Road
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Awesome staff!!!
April 2, 2025
Unprompted review
Reply from Advance America - Westerville - 82 E Schrock Road
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
I am deaf customer and their service be…
I am deaf customer and their service be awesome to help taken care of my loans
April 1, 2025
Unprompted review
Reply from Advance America - Westerville - 82 E Schrock Road
We are so happy to hear that you had a positive experience with our service. We strive to provide excellent customer service to everyone, and we are committed to making sure that all our customers feel comfortable and supported.
Awesome staff!!!
April 1, 2025
Unprompted review
Reply from Advance America - Westerville - 82 E Schrock Road
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Awesome staff
March 31, 2025
Unprompted review
Reply from Advance America - Westerville - 82 E Schrock Road
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Awesome staff!!!
March 31, 2025
Unprompted review
Reply from Advance America - Westerville - 82 E Schrock Road
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Michelle’s customer service is…
Michelle’s customer service is excellent keep it up.
March 26, 2025
Unprompted review
Reply from Advance America - Westerville - 82 E Schrock Road
We appreciate your kind words! We are thrilled to hear you had a positive experience. We strive to provide excellent customer service and are committed to creating a friendly and helpful environment for our customers.
She was really nice to me and she know…
She was really nice to me and she know how to communicate with people
March 26, 2025
Unprompted review
Reply from Advance America - Westerville - 82 E Schrock Road
We're so glad to hear you had a positive experience. We strive to provide excellent customer service and appreciate your kind words. We're committed to making sure our customers feel valued and understood.
Awesome staff
March 24, 2025
Unprompted review
Reply from Advance America - Westerville - 82 E Schrock Road
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
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