The staff at my location in Westland, on Warren are delightful. Very helpful and friendly.
Company replied
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See what reviewers are saying
I’ve been a customer for years and never disappointed friendly efficient service every time. Well done!! Jonathan and the nice lady (sorry I can’t remember your name) that works with him never di... See more
Company replied
The associate was very professional. She really listened to my needs and was able to solve my dilemma immediately. I'm retired and get paid once a month. My car needed servicing and the pay day advanc... See more
Company replied
Mary, the store manager was extremely helpful as usual. Always going above and beyond to help those of us with frazzled nerves. Could not be happier and very grateful for Advance America helping me... See more
Company replied
Company details
Advance America is a licensed and regulated lender providing convenient loan options online and in store.
Since 1997, we've helped millions of families navigate life's financial moments. We believe borrowing money should be simple, fast, and free from judgment — with clear terms and real human support when it matters most.
Contact info
34518 Warren Road, 48185, Westland, MI, United States
- 734-458-8512
4.9
Excellent
168 reviews
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Jonathan was very helpful and explained…
Jonathan was very helpful and explained everything well. He made the experience enjoyable.
August 24, 2026
Unprompted review
Reply from Advance America - Westland - 34518 Warren Road
Thank you for your positive review. At Advance America, we strive to provide the best customer service, and we are very happy to be able to provide you with the money solutions you need. Have a nice day.
Best team Ever, Love them.
The staff at my location in Westland, on Warren are delightful. Very helpful and friendly.
August 17, 2026
Reply from Advance America - Westland - 34518 Warren Road
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Excellent and awesome service
Excellent and awesome service! Always professional and courteous!
June 24, 2026
Unprompted review
Reply from Advance America - Westland - 34518 Warren Road
We're so glad our team provided you with such excellent service. Thank you for your positive feedback!
Very friendly and professional Jonathan…
Very friendly and professional Jonathan is a great guy
June 23, 2026
Unprompted review
Reply from Advance America - Westland - 34518 Warren Road
We appreciate your positive feedback. We are happy to hear that our service was professional and friendly.
I appreciate Jonathan and Melissa with…
I appreciate Jonathan and Melissa with there professionalism and kindness in assisting me today
June 10, 2026
Unprompted review
Reply from Advance America - Westland - 34518 Warren Road
We're so glad to hear our team provided you with such a positive experience today. Thank you for sharing your kind words!
Johnathan was exceptional very friendly…
Johnathan was exceptional very friendly and informative. Great customer service
June 3, 2026
Unprompted review
Reply from Advance America - Westland - 34518 Warren Road
We are so glad to hear our team provided such friendly and informative service. Thank you for your kind words!
Melissa & Jonathan are both great
Melissa & Jonathan are both great. Service is quick & easy. I definitely recommend these guys for any financial service
May 1, 2026
Unprompted review
Reply from Advance America - Westland - 34518 Warren Road
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Melissa & Jonathan are both great
Melissa & Jonathan are both great. They make the process easy and quick. I would recommend going to see them
April 24, 2026
Unprompted review
Reply from Advance America - Westland - 34518 Warren Road
We appreciate your positive feedback. We are happy to hear that the process was easy and quick for you, and we could provide a great experience.
Great customer service with Jonathon
Great customer service with Jonathon
April 24, 2026
Unprompted review
Reply from Advance America - Westland - 34518 Warren Road
We appreciate you taking the time to leave us a review. We are so happy to hear that you had great customer service.
Really nice people and very outgoing.
Really nice people and very outgoing.
April 24, 2026
Unprompted review
Reply from Advance America - Westland - 34518 Warren Road
We're so happy you found our team nice and outgoing. Thank you for sharing your positive experience with us!
Jonathan and Melissa have been a major…
Jonathan and Melissa have been a major help in my time of need
April 15, 2026
Unprompted review
Reply from Advance America - Westland - 34518 Warren Road
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Jonathan is very polite
Jonathan is very polite, professional, and very helpful. He makes every visit easy and welcoming
April 10, 2026
Unprompted review
Reply from Advance America - Westland - 34518 Warren Road
We appreciate your kind words and are so glad that we could provide you with a positive experience. Thank you for taking the time to leave us a review!
The service was great and very fast.
The service was great and very fast.
April 10, 2026
Unprompted review
Reply from Advance America - Westland - 34518 Warren Road
We appreciate your positive feedback and are happy we could provide you with great and fast service for your money solutions.
Reply from Advance America - Westland - 34518 Warren Road
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Exceptional services would recommended…
Exceptional services would recommended recommend them to anyone t
April 3, 2026
Unprompted review
Reply from Advance America - Westland - 34518 Warren Road
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Melissa at store 1349 was amazing and…
Melissa at store 1349 was amazing and her personality was awesome. She made my loan process such an easy and pleasant experience!!!
March 28, 2026
Unprompted review
Reply from Advance America - Westland - 34518 Warren Road
We appreciate you sharing your positive experience. We're happy to hear that our team made your loan process easy and pleasant with their awesome personality.
Reply from Advance America - Westland - 34518 Warren Road
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
The people who work here!
The people who work here!! They make it so easy! They are both so friendly and smart!! Always a great experience with them !!!
March 18, 2026
Unprompted review
Reply from Advance America - Westland - 34518 Warren Road
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Was very nice and helpful.
March 13, 2026
Unprompted review
Reply from Advance America - Westland - 34518 Warren Road
We appreciate you sharing your feedback, and we are so happy to hear that you had a wonderful experience with our team.
Reply from Advance America - Westland - 34518 Warren Road
We appreciate your feedback and are so happy to hear you consistently receive amazing service and clear communication from us.
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