I’ve been a customer for years and never disappointed friendly efficient service every time. Well done!! Jonathan and the nice lady (sorry I can’t remember your name) that works with him never di... See more
Company replied
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The associate was very professional. She really listened to my needs and was able to solve my dilemma immediately. I'm retired and get paid once a month. My car needed servicing and the pay day advanc... See more
Company replied
Mary, the store manager was extremely helpful as usual. Always going above and beyond to help those of us with frazzled nerves. Could not be happier and very grateful for Advance America helping me... See more
Company replied
I love the customer service. Melissa & John always do great.
Company replied
Company details
Advance America is a licensed and regulated lender providing convenient loan options online and in store.
Since 1997, we've helped millions of families navigate life's financial moments. We believe borrowing money should be simple, fast, and free from judgment — with clear terms and real human support when it matters most.
Contact info
34518 Warren Road, 48185, Westland, MI, United States
- 734-458-8512
4.9
Excellent
169 reviews
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Reply from Advance America - Westland - 34518 Warren Road
We appreciate your feedback and are so happy to hear you consistently receive amazing service and clear communication from us.
Very friendly staff that will take care…
Very friendly staff that will take care of you when you’re in need ! Big shout out to Melissa and Jonathan who work there , they are the best .
March 11, 2026
Unprompted review
Reply from Advance America - Westland - 34518 Warren Road
We appreciate you mentioning our team's friendly service and their dedication to helping you. We're happy to hear that you had a positive experience and thank you for your feedback.
Always great service & very friendly
Always great service & very friendly. They also offer Western Union & money orders. I definitely recommend them
March 3, 2026
Unprompted review
Reply from Advance America - Westland - 34518 Warren Road
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Melissa & Jonathan always give great…
Melissa & Jonathan always give great service. They make my transactions quick & easy
March 2, 2026
Unprompted review
Reply from Advance America - Westland - 34518 Warren Road
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Great!!!
Great!!!! Jonathan was very knowledgeable and helpful. A good choice
February 27, 2026
Unprompted review
Reply from Advance America - Westland - 34518 Warren Road
We appreciate you sharing your experience! We are so glad to hear that our team member was knowledgeable and helpful, and that you had a good experience.
Jonathan and Melissa were great
Jonathan and Melissa were great, very helpful and informative
February 27, 2026
Unprompted review
Reply from Advance America - Westland - 34518 Warren Road
We appreciate your positive feedback! We're so glad that our team members were helpful and informative during your visit. Thanks for sharing!
Melissa and Johnathan are amazing and…
Melissa and Johnathan are amazing and are always helpful. The Western Union program is a life saver!
February 6, 2026
Unprompted review
Reply from Advance America - Westland - 34518 Warren Road
Thank you for your response and comments regarding our services. We appreciate your business!
Reply from Advance America - Westland - 34518 Warren Road
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Melissa&Jonathan are Amazing…
Melissa&Jonathan are Amazing People...They Remember your Name.They help with any questions...Always a Friendly place to do business!!!!
February 4, 2026
Unprompted review
Reply from Advance America - Westland - 34518 Warren Road
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Jonathan and Melissa have been a big…
Jonathan and Melissa have been a big help
February 3, 2026
Unprompted review
Reply from Advance America - Westland - 34518 Warren Road
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Jonathan and Melissa always give great…
Jonathan and Melissa always give great service. Very friendly and professional. Great charisma.
January 30, 2026
Unprompted review
Reply from Advance America - Westland - 34518 Warren Road
We appreciate your positive feedback! We're happy to hear that you consistently receive great, friendly, and professional service from our team.
Great & quick service
January 24, 2026
Unprompted review
Reply from Advance America - Westland - 34518 Warren Road
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
They are great & very friendly
They are great & very friendly. I would recommend them if you need anything.
January 23, 2026
Unprompted review
Reply from Advance America - Westland - 34518 Warren Road
We're happy to hear that you had a friendly experience! We appreciate your recommendation and are always here to help with anything you may need.
I have bad service
I have bad service. I did it online and I was approved instantly I enjoy my experience with Advanced America.
December 8, 2025
Reply from Advance America - Westland - 34518 Warren Road
Thank you for your response and comments regarding our services. We appreciate your business!
Melissa and John was very helpful I was…
Melissa and John was very helpful I was in and out quickly
October 24, 2025
Unprompted review
Reply from Advance America - Westland - 34518 Warren Road
We're happy to hear that our team provided such efficient and helpful service. Thank you for sharing your positive experience with us!
Working with kind pleasant people.
October 3, 2025
Reply from Advance America - Westland - 34518 Warren Road
We're happy to hear that you found our people kind and pleasant. Thank you for your positive feedback; it means a lot to us.
Great service
September 17, 2025
Unprompted review
Reply from Advance America - Westland - 34518 Warren Road
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Satisfied Customer
I like the fact that I was able to split my payments that would make me continue to use this service
September 9, 2025
Reply from Advance America - Westland - 34518 Warren Road
Thank you for your positive review!! At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!!
Always great service
August 13, 2025
Unprompted review
Reply from Advance America - Westland - 34518 Warren Road
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Reply from Advance America - Westland - 34518 Warren Road
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
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