The process is fast and simple. The customer service is second to none. Always enjoyable experience.
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Thank you..Kathren..for all your help when I come in..You are so professional and helpful to people that are senior citizens and are old and slow..Blessings from God.In Jesus I pray ..Marsha🌹🥀🐞
Company replied
I am very impressed with the level of customer service from Catherine and Manny. I appreciate the text reminders and the phone calls
Company replied
Ray has great customer service he help me with my purpose money debit
Company replied
Company details
- Loan Agency
- Car Finance and Loan Company
- Financial Consultant
- Financial Institution
- Money Order Service
- Money Transfer Service
- Non-Bank Financial Service
Advance America is a licensed and regulated lender providing convenient loan options online and in store.
Since 1997, we've helped millions of families navigate life's financial moments. We believe borrowing money should be simple, fast, and free from judgment — with clear terms and real human support when it matters most.
Contact info
Telegraph Road 13425, 90605, Whittier, California, United States
- 562-944-0113
4.8
Excellent
65 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Advance America - Whittier - 13425 Telegraph Road
Thank you for your response and comments regarding our services. We appreciate your business!
Satisfied Customer
The process is fast and simple. The customer service is second to none. Always enjoyable experience.
August 4, 2026
Reply from Advance America - Whittier - 13425 Telegraph Road
Thank you for your response and comments regarding our services. We appreciate your business!
Great customer service with payday…
Great customer service with payday loans ray was very helpful
March 16, 2026
Unprompted review
Reply from Advance America - Whittier - 13425 Telegraph Road
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Ray has great customer service he help…
Ray has great customer service he help me with my purpose money debit
February 18, 2026
Unprompted review
Reply from Advance America - Whittier - 13425 Telegraph Road
We're happy to hear that you received great customer service. We appreciate you taking the time to leave us this positive feedback regarding your experience.
Maritza was so wonderful and thorough
Maritza was so wonderful and thorough. She’s professional and truly made the experience unforgettable!
February 6, 2026
Unprompted review
Reply from Advance America - Whittier - 13425 Telegraph Road
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Great service from Ray and Maritza
Great service from Ray and Maritza! Thank you for always helping me out.
January 12, 2026
Unprompted review
Reply from Advance America - Whittier - 13425 Telegraph Road
Thank you for your response and comments regarding our services. We appreciate your business!
Great service on payday loan
December 6, 2025
Unprompted review
Reply from Advance America - Whittier - 13425 Telegraph Road
Thank you for your positive review. We are so happy we could provide the money solutions you needed with great service.
Reply from Advance America - Whittier - 13425 Telegraph Road
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Simple with Great Customer Service
The application process was simple with Ray, he is a wonderful customer service representative. Thank you for working with me!
November 18, 2025
Reply from Advance America - Whittier - 13425 Telegraph Road
We appreciate your positive feedback. We are happy the application process was simple for you and that our customer service was helpful. Thank you!
So fast and very convenient
So fast and very convenient! Satisfied ! I wish you could help a little bit higher amount to lend. Thank you!
November 7, 2025
Reply from Advance America - Whittier - 13425 Telegraph Road
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Reply from Advance America - Whittier - 13425 Telegraph Road
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Great customer service on payday loan…
Great customer service on payday loan thank you
September 29, 2025
Unprompted review
Reply from Advance America - Whittier - 13425 Telegraph Road
Thank you for your positive review!! At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!!
Thank you for the western union service…
Thank you for the western union service ray
September 15, 2025
Unprompted review
Reply from Advance America - Whittier - 13425 Telegraph Road
Thank you for your positive review!! At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!!
Reply from Advance America - Whittier - 13425 Telegraph Road
Thank you for your positive review!! At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!!
Thank you ray for the payday loan and…
Thank you ray for the payday loan and great service
September 6, 2025
Unprompted review
Reply from Advance America - Whittier - 13425 Telegraph Road
We appreciate your positive feedback. We are so happy we could provide the money solutions you needed with great service. Have a great day!
I love that it’s fast so I can go in…
I love that it’s fast so I can go in and out staff is really friendly too.
September 5, 2025
Reply from Advance America - Whittier - 13425 Telegraph Road
We appreciate your positive feedback. We are happy the process was fast and that our staff was friendly. We are glad we could provide the solutions you needed.
Thank you for the excellent service…
Thank you for the excellent service with my payday loan.
August 4, 2025
Unprompted review
Reply from Advance America - Whittier - 13425 Telegraph Road
We appreciate your positive feedback and are very happy we could provide you with the money solutions you needed with your payday loan.
Buen servicio de qestern union
July 21, 2025
Unprompted review
Reply from Advance America - Whittier - 13425 Telegraph Road
Gracias por tu revisión positiva. En Advance America nos esforzamos por brindar el mejor servicio al cliente y estamos muy contentos de poder brindarle las soluciones de dinero que necesitaba. Qué tengas un lindo día
Buen servicio western union
July 16, 2025
Unprompted review
Reply from Advance America - Whittier - 13425 Telegraph Road
Gracias por tu reseña positiva. En Advance America nos esforzamos por brindar el mejor servicio al cliente y estamos muy contentos de poder brindarle las soluciones monetarias que necesita. Qué tengas un lindo día.
The best customer service
The best customer service, highly recommend this location for any Western Union or payday loans services.
July 15, 2025
Unprompted review
Reply from Advance America - Whittier - 13425 Telegraph Road
We appreciate you recommending our location for Western Union and payday loan services. We're happy to hear you experienced the best customer service!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.