The process is fast and simple. The customer service is second to none. Always enjoyable experience.
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Thank you..Kathren..for all your help when I come in..You are so professional and helpful to people that are senior citizens and are old and slow..Blessings from God.In Jesus I pray ..Marsha🌹🥀🐞
Company replied
I am very impressed with the level of customer service from Catherine and Manny. I appreciate the text reminders and the phone calls
Company replied
Ray has great customer service he help me with my purpose money debit
Company replied
Company details
Advance America is a licensed and regulated lender providing convenient loan options online and in store.
Since 1997, we've helped millions of families navigate life's financial moments. We believe borrowing money should be simple, fast, and free from judgment — with clear terms and real human support when it matters most.
Contact info
Telegraph Road 13425, 90605, Whittier, California, United States
- 562-944-0113
4.8
Excellent
65 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great service for Western Union
Great service for Western Union, excellent customer service!
July 15, 2025
Unprompted review
Reply from Advance America - Whittier - 13425 Telegraph Road
We appreciate you sharing your experience with our Western Union services! We're happy to hear you received excellent customer service.
Thank you Maritza for the excellent…
Thank you Maritza for the excellent service today getting the money I need!
July 14, 2025
Unprompted review
Reply from Advance America - Whittier - 13425 Telegraph Road
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Thank you Maritza for the amazing…
Thank you Maritza for the amazing service with Western Union!
July 14, 2025
Unprompted review
Reply from Advance America - Whittier - 13425 Telegraph Road
We appreciate your positive feedback. We're happy we could provide you with the money solutions you needed and that you enjoyed your experience.
Thank you Maritza for the great service…
Thank you Maritza for the great service today!
June 5, 2025
Unprompted review
Reply from Advance America - Whittier - 13425 Telegraph Road
We appreciate your kind words! We are happy to hear you had a positive experience with our services today.
Thank you Maritza for the great…
Thank you Maritza for the great experience
June 2, 2025
Unprompted review
Reply from Advance America - Whittier - 13425 Telegraph Road
We appreciate your kind words. We're happy to hear you had a positive experience with our services.
Quick and amazing staff!
May 10, 2025
Reply from Advance America - Whittier - 13425 Telegraph Road
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Reply from Advance America - Whittier - 13425 Telegraph Road
Thank you for your positive review. At Advance America we strive to provide the best customer service and we are very happy to be able to provide you with the money solutions you needed. Have a nice day.
That they have your back during distress moments with your bills
Customer service was excellent extremely fast service and explanations of terms and conditions..
April 28, 2025
Reply from Advance America - Whittier - 13425 Telegraph Road
Thank you for your kind words! We're thrilled to hear that you had a positive experience with our team. We strive to provide clear and efficient service, and we're glad you found our team helpful and knowledgeable. We appreciate your business and look forward to serving you again soon.
Thank you Maritza for your help!
April 30, 2025
Unprompted review
Reply from Advance America - Whittier - 13425 Telegraph Road
We appreciate your kind words and are glad you had a positive experience.
Excellent customer service
I am very impressed with the level of customer service from Catherine and Manny. I appreciate the text reminders and the phone calls
March 21, 2025
Reply from Advance America - Whittier - 13425 Telegraph Road
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Thankful for thr help I continue to…
Thankful for thr help I continue to recieve to make living possible..
January 31, 2025
Reply from Advance America - Whittier - 13425 Telegraph Road
We are so glad to hear that you are finding our services helpful. We strive to make a positive impact on our customers' lives, and we appreciate your kind words.
You have no instructions posted on how…
You have no instructions posted on how to get a cash advance. Your personnel demand to view your on line account through your phone to establish credit. Then they scroll through your on line account looking through your phone - an evasion of privacy.
April 16, 2024
Reply from Advance America - Whittier - 13425 Telegraph Road
Advance America values its customers and would like to learn more about this situation. Please call our customer comment line at 1-888-479-2026. Thank you.
Great Service!
Catherine and Manny are awesome, always friendly, provide great assistance and informative.
February 17, 2024
Reply from Advance America - Whittier - 13425 Telegraph Road
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Great customer service.
November 12, 2023
Reply from Advance America - Whittier - 13425 Telegraph Road
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Manny was absolutely amazing
Manny was absolutely amazing, very helpful and patient with me. Gladly go back.
July 22, 2023
Reply from Advance America - Whittier - 13425 Telegraph Road
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Reply from Advance America - Whittier - 13425 Telegraph Road
-Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Excellent instore service your…
Excellent instore service your teammembers were great help good asset for your company.
May 20, 2023
Reply from Advance America - Whittier - 13425 Telegraph Road
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
A BEAUTIFUL EXPERIENCE
Thank you..Kathren..for all your help when I come in..You are so professional and helpful to people that are senior citizens and are old and slow..Blessings from God.In Jesus I pray ..Marsha🌹🥀🐞
April 1, 2023
Unprompted review
Reply from Advance America - Whittier - 13425 Telegraph Road
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Reply from Advance America - Whittier - 13425 Telegraph Road
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Great job they are helpful in all.
April 28, 2022
Reply from Advance America - Whittier - 13425 Telegraph Road
-Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.