Charlotte, the manager of the store in Ypsilanti is my favorite person to speak with and makes the process seamless, kind, and respectful. Loaning process in store and online easy and available wh... See more
Company replied
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See what reviewers are saying
I am sorry but I and your workers in Ypsi have tried so many times to help me set up a on line account with no luck at all even with your phone help it really is quite hearting to have to travel out o... See more
Company replied
Nice experience and secure prompt service. Really appreciate the opportunity for the help between pay days.
Company replied
I appreciate Advance America helping me when I need and most of all making it very convenient by having online choices to get or pay a loan. Thanks
Company replied
Company details
Advance America is a licensed and regulated lender providing convenient loan options online and in store.
Since 1997, we've helped millions of families navigate life's financial moments. We believe borrowing money should be simple, fast, and free from judgment — with clear terms and real human support when it matters most.
Contact info
1633 Holmes Rd., 48198, Ypsilanti, MI, United States
- 734-485-4585
4.9
Excellent
186 reviews
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I am sorry but I and your workers in…
I am sorry but I and your workers in Ypsi have tried so many times to help me set up a on line account with no luck at all even with your phone help it really is quite hearting to have to travel out of town every month. Service at your store is great !
May 1, 2024
Reply from Advance America - Ypsilanti - 1633 Holmes Rd.
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Quick and easy
Quick and easy, professional, courtesy. It was a good experience overall
March 28, 2024
Reply from Advance America - Ypsilanti - 1633 Holmes Rd.
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
The girls are great!
February 28, 2024
Unprompted review
Reply from Advance America - Ypsilanti - 1633 Holmes Rd.
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Shanice I believe is her name was…
Shanice I believe is her name was wonderful and friendly and had me in and out
November 23, 2023
Reply from Advance America - Ypsilanti - 1633 Holmes Rd.
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Very helpful and friendly workers
September 1, 2023
Reply from Advance America - Ypsilanti - 1633 Holmes Rd.
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Really friendly staff and fast service…
Really friendly staff and fast service great parking lot to
August 24, 2023
Reply from Advance America - Ypsilanti - 1633 Holmes Rd.
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
So friendly going to this place and…
So friendly going to this place and excellent service.. love the workers there
August 9, 2023
Reply from Advance America - Ypsilanti - 1633 Holmes Rd.
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
These ladies are always so welcoming…
These ladies are always so welcoming and professional.
July 29, 2023
Reply from Advance America - Ypsilanti - 1633 Holmes Rd.
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
They were great
They were great. Got me in and out. I love their staff. Always friendly & never hesitate to help out.
June 4, 2023
Reply from Advance America - Ypsilanti - 1633 Holmes Rd.
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
I appreciate Advance America helping me…
I appreciate Advance America helping me when I need and most of all making it very convenient by having online choices to get or pay a loan.
Thanks
April 4, 2023
Reply from Advance America - Ypsilanti - 1633 Holmes Rd.
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Reply from Advance America - Ypsilanti - 1633 Holmes Rd.
-Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
I love Advance America because no…
I love Advance America because no matter if you go in to the store or loan online, everyone is kind and courteous! Very fast and efficient as well!!
December 19, 2022
Reply from Advance America - Ypsilanti - 1633 Holmes Rd.
-Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
The young women working in the…
The young women working in the Ypsilanti, MI office are just so wonderful, patient, kind, intelligent. They are also so sweet to this 75 year old lady I told them to just call me Grandma!! I just love them. You better keep them, they are smart, kind and very respectful. I believe they are exactly the kind of persons you have to have working for you. Thank you for asking me.
November 28, 2022
Reply from Advance America - Ypsilanti - 1633 Holmes Rd.
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
excellent service, efficient and friendly
The customer service I received was very quick, efficient and friendly.
July 31, 2022
Reply from Advance America - Ypsilanti - 1633 Holmes Rd.
-Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Great and friendly customer service.
April 5, 2022
Reply from Advance America - Ypsilanti - 1633 Holmes Rd.
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Reply from Advance America - Ypsilanti - 1633 Holmes Rd.
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Risa was very friendly and she did a…
Risa was very friendly and she did a great job of explaining the process and other products available.
February 10, 2022
Reply from Advance America - Ypsilanti - 1633 Holmes Rd.
-Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
I enjoyed the service I received today…Risa is the BEST!
I enjoyed the service I received today from Advance America. I called before visiting the store and Risa made me feel comfortable just with her positive energy. Her customer service was EVERYTHING 10/10. She was in a great mood, she was informative and she was quick. I will positively be referring this location to others.
February 9, 2022
Unprompted review
Reply from Advance America - Ypsilanti - 1633 Holmes Rd.
-Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Fast and prompt decision.
October 10, 2021
Reply from Advance America - Ypsilanti - 1633 Holmes Rd.
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
The employees were very friendly and…
The employees were very friendly and knowledgeable..
Would recommend to anyone
August 31, 2021
Reply from Advance America - Ypsilanti - 1633 Holmes Rd.
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
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