What matters most to people is being treated with respect and courtesy. You walk into this advance America, first greeted with a smile and a warning hello, next your asked how can we help you. If all... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
eIt is always a pleasure visiting Ms. Lyntrell. She is always pleasant and kind while assisting me with my loan service and also offers me free money orders to pay my bills. I highly recommend the Yul... See more
Company replied
Lyntrell was very friendly & down to earth. She made you feel like you were talking to a good friend. Never missing a beat in still doing her job! The entire visit was fun, informative & very helpful... See more
Company replied
Advance America is always timely with the deposits to my debit card but this time I haven't received it yet. My bank hasn't received the deposit yet and they can't do anything until they receive it. O... See more
Company replied
Company details
Advance America is a licensed and regulated lender providing convenient loan options online and in store.
Since 1997, we've helped millions of families navigate life's financial moments. We believe borrowing money should be simple, fast, and free from judgment — with clear terms and real human support when it matters most.
Contact info
463797 State Road 200, Unit 2, 32097, Yulee, FL, United States
- 904-548-9942
4.8
Excellent
80 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Jennifer was great she helped me so…
Jennifer was great she helped me so much and in a timely manner and very resourceful. She had a great attitude and made the process very easy and fast.
February 5, 2024
Reply from Advance America - Yulee - 463797 State Road 200, Unit 2
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
You gave me a loan so I can build up my…
You gave me a loan so I can build up my credit!
December 31, 2023
Reply from Advance America - Yulee - 463797 State Road 200, Unit 2
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Reply from Advance America - Yulee - 463797 State Road 200, Unit 2
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Advance America is always timely with…
Advance America is always timely with the deposits to my debit card but this time I haven't received it yet. My bank hasn't received the deposit yet and they can't do anything until they receive it. Other than that I have been doing business with them for years.
October 6, 2023
Reply from Advance America - Yulee - 463797 State Road 200, Unit 2
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Very friendly and helpful
October 1, 2023
Reply from Advance America - Yulee - 463797 State Road 200, Unit 2
-Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Lyntrell was very friendly & down to…
Lyntrell was very friendly & down to earth. She made you feel like you were talking to a good friend. Never missing a beat in still doing her job! The entire visit was fun, informative & very helpful in more ways than the obvious 😊
May 23, 2023
Reply from Advance America - Yulee - 463797 State Road 200, Unit 2
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
It was online service was great had a…
It was online service was great had a mixup but everything worked out well
April 3, 2023
Reply from Advance America - Yulee - 463797 State Road 200, Unit 2
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Quick and Easy
Quick and easy process. Very friendly customer service. Will be a repeat customer. Would recommend.
November 6, 2022
Reply from Advance America - Yulee - 463797 State Road 200, Unit 2
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Good service
October 13, 2022
Reply from Advance America - Yulee - 463797 State Road 200, Unit 2
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Great Service Great Location
Very friendly and helpful staff. They made the entire process stress free.
September 12, 2022
Reply from Advance America - Yulee - 463797 State Road 200, Unit 2
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
The Customer service we received on our…
The Customer service we received on our visit was one of the best I’ve ever encountered. Both of the reps were AMAZING!! I would definitely be back and refer family/friends there. Thank you for working with us..
August 30, 2022
Reply from Advance America - Yulee - 463797 State Road 200, Unit 2
-Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
This store is awesome
This store is awesome, everytime I come in to see them they always take care of my needs and are very professional and welcoming to everyone that comes in, it’s definitely worth the drive to see them
August 30, 2022
Reply from Advance America - Yulee - 463797 State Road 200, Unit 2
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Outstanding customer service by your…
Outstanding customer service by your Manager. Very professional, courteous and efficient. She is always a pleasure and makes the transaction quickly. Thanks for a job well done Yulee!! Mr. Mike
January 8, 2022
Reply from Advance America - Yulee - 463797 State Road 200, Unit 2
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Customer service was awesome
September 15, 2021
Reply from Advance America - Yulee - 463797 State Road 200, Unit 2
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Customer Service ( Yulee, Fla. Branch )
on last week I was in need of Financial Assistance and a Friend of mine referred me to Advance America. Upon my arrival I was greeting by a Young Lady who works there name Michelle ( I believe to be her name ) She went through every resource to get me help because she was having issue with a card I had given her too depositing the funds on. But, she didn't stop trying when she returned the card to me I realized I had giving her an expired card. At the end of the Day she Helped me and Just so you know You all have an Awesome Worker in Michelle. Thank You!!!
September 15, 2021
Reply from Advance America - Yulee - 463797 State Road 200, Unit 2
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Took my payment out a week early and…
Took my payment out a week early and then would not even acknowledge that they had taken the payment even though it had been pulled out of my bank account I was told to come back for the loan five days later just to be told I need to go to the bank to get my paperwork showing that it had went through my bank and and y'all had collected it even though you acknowledge that it's been paid y'all still wouldn't let me do it and I've been a customer of yours for years I've y'all have not had a problem with me paying paying the loan back I was just trying to pay it back early that way I could go ahead and pay take the loan out right before payday so I'd have a little more time to pay it back again so once it was paid I should have been able to get the loan now I'm broke down on the side of the road because I had to go get the information and no I'm not real happy with the way I was treated not by your customer service
March 10, 2021
Reply from Advance America - Yulee - 463797 State Road 200, Unit 2
Advance America values its customers, and we will have someone personally contact you soon to discuss your comment.
Reply from Advance America - Yulee - 463797 State Road 200, Unit 2
Pamela: We were so excited to receive this review and are glad we could provide the loan you needed. Have a great day!
Always super friendly and welcoming…
Always super friendly and welcoming when you walk in. Fast friendly service and they remember your name.
September 26, 2020
Unprompted review
Reply from Advance America - Yulee - 463797 State Road 200, Unit 2
Your business is important to us, thank you for your response!
Everyone is always nice and very…
Everyone is always nice and very helpful. Very efficient and gets the job done.
June 7, 2020
Unprompted review
Reply from Advance America - Yulee - 463797 State Road 200, Unit 2
Your business is important to us, thank you for your response!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.