What matters most to people is being treated with respect and courtesy. You walk into this advance America, first greeted with a smile and a warning hello, next your asked how can we help you. If all... See more
Company replied
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What matters most to people is being treated with respect and courtesy. You walk into this advance America, first greeted with a smile and a warning hello, next your asked how can we help you. If all... See more
Company replied
eIt is always a pleasure visiting Ms. Lyntrell. She is always pleasant and kind while assisting me with my loan service and also offers me free money orders to pay my bills. I highly recommend the Yul... See more
Company replied
Lyntrell was very friendly & down to earth. She made you feel like you were talking to a good friend. Never missing a beat in still doing her job! The entire visit was fun, informative & very helpful... See more
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Advance America is always timely with the deposits to my debit card but this time I haven't received it yet. My bank hasn't received the deposit yet and they can't do anything until they receive it. O... See more
Company replied
Advance America is a licensed and regulated lender providing convenient loan options online and in store.
Since 1997, we've helped millions of families navigate life's financial moments. We believe borrowing money should be simple, fast, and free from judgment — with clear terms and real human support when it matters most.
463797 State Road 200, Unit 2, 32097, Yulee, FL, United States
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The ladies that work there are always friendly and know my wife and I very well. They have always been a pleasure to do business with and have us completed and on our way in no time.

Reply from Advance America - Yulee - 463797 State Road 200, Unit 2
Employee knowledgeable about programs and computer system. Friendly and professional.
Ms. Lyntrelle is always so helpful. I appreciate how friendly she is and her willingness to give me what I need in a timely manner. The company is so much better by having her work in the office in Yulee Florida.
Every time I use the Yulee Florida store it's a nightmare experience. I have been loaning from y'all for 3 years. We use the one on Merrill rd jacksonville florida and used the one the one in Fernandina Beach Florida beach until it closed. The first time I used the one in Yulee the employee didn't even get there until 9:30. She made everyone late to work because we all worked in Fernandina. Every time since she is either having a social hour on her phone or there are issues. Last month she decided to go into my account and and check my income and payment date. 4th Wednesday. Did I want to use my employment which was by weekly. I said no. She did not indicate with her question that she meant it for income amount. So she took it out and then I didn't qualify for what I needed. Fortunately I just happened to have a pay stub in my purse. So she fixed it and again made me late for work. This week a different employee put in the wrong date for repayment and did not review the contract with me on repayment or I would have cought it. Now I have to repay on 9th of August which I can't. Unless I reloan immediately and I can't. Will be out of town and have to pay a second fee. This store is awful. Should have kept Fernandina store. Never once had a problem

Reply from Advance America - Yulee - 463797 State Road 200, Unit 2
I absolutely love how convenient the process is. No hassle, not a long wait and friendly customer service.
The Yulee Branch has the most amazing staff. They know everyone by name which is a huge Aplus.
sign said loans up to two again weeks but they would only loan me money for one week forcing me to borrow again for the second week and charging me

Reply from Advance America - Yulee - 463797 State Road 200, Unit 2
The staff is always helpful and courteous. I ENJOY DOING BUSINESS WITH THEM.
Hello. My only complaint to waiting online to make a payment is to Not play that Ugly !music while in hold!!!!! Please change it ! I had to wait 30 mins and listen to no words music. Thank you
I have had a very good experience every time I went and I've been going up there for about a year now or longer have no problems at all except with the credit card I gave you I don't like it you have to spend more money getting your money out then what you actually worried just about
The absolute best! Needed extra cash due to hurricane Irma and had it in under 15 min! Friendly staff!
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