No other payday like ours. From the customer service, raffles, goody bags, and different treatable items we give away. As well had an amazing clothing drive which was like no other!
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
She was very professional, took her time, explaining every detail of the loan answered a question you had. She was very nice.
Company replied
My experience was great and it was a pleasure working with Samaria on today! Will highly recommend working with her to anyone!
Company replied
Mrs. Symentress was beautiful, a pleasure to deal with. I will forever be a loyal customer. Give her a bonus and a raise.
Company replied
Company details
Advance America is a licensed and regulated lender providing convenient loan options online and in store.
Since 1997, we've helped millions of families navigate life's financial moments. We believe borrowing money should be simple, fast, and free from judgment — with clear terms and real human support when it matters most.
Contact info
5647 Main St., Ste. B, 70791, Zachary, LA, United States
- 225-654-2510
4.9
Excellent
257 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Gianassia gave a experience!
May 8, 2024
Unprompted review
Reply from Advance America - Zachary - 5647 Main St., Ste. B
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Great customer service!
May 7, 2024
Unprompted review
Reply from Advance America - Zachary - 5647 Main St., Ste. B
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Good people to deal with
May 3, 2024
Unprompted review
Reply from Advance America - Zachary - 5647 Main St., Ste. B
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Professional and ver polite
Professional and ver polite. I would recommend anyone to this pleasant environment
May 3, 2024
Unprompted review
Reply from Advance America - Zachary - 5647 Main St., Ste. B
Thank you for your positive review. At Advance America we strive to provide the best customer service and we are very happy to be able to provide you with the money solutions you needed. Have a nice day.
Gianadsia was great!
May 2, 2024
Unprompted review
Reply from Advance America - Zachary - 5647 Main St., Ste. B
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Great people!
May 2, 2024
Unprompted review
Reply from Advance America - Zachary - 5647 Main St., Ste. B
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Reply from Advance America - Zachary - 5647 Main St., Ste. B
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Reply from Advance America - Zachary - 5647 Main St., Ste. B
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Reply from Advance America - Zachary - 5647 Main St., Ste. B
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Amazing people!
April 26, 2024
Unprompted review
Reply from Advance America - Zachary - 5647 Main St., Ste. B
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Amazing customer service at Zachary…
Amazing customer service at Zachary location!
April 25, 2024
Unprompted review
Reply from Advance America - Zachary - 5647 Main St., Ste. B
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Great customer service.
April 24, 2024
Unprompted review
Reply from Advance America - Zachary - 5647 Main St., Ste. B
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
I feel very comfortable each time I got…
I feel very comfortable each time I got to the Zachary branch. The young ladies in the make you feel so warm. There personality and the respect that they have for their customers are great. I can’t wait until the 1st comes to go and pay my loan back. Y’all have scored a 5 with me. Keep up the Good Work.
March 31, 2024
Reply from Advance America - Zachary - 5647 Main St., Ste. B
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Awesome customer service
Awesome customer service, fast and friendly.
January 10, 2024
Unprompted review
Reply from Advance America - Zachary - 5647 Main St., Ste. B
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
She was very professional
She was very professional, took her time, explaining every detail of the loan answered a question you had. She was very nice.
January 4, 2024
Reply from Advance America - Zachary - 5647 Main St., Ste. B
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Very knowledgeable and friendly staff!
November 25, 2023
Reply from Advance America - Zachary - 5647 Main St., Ste. B
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Best staff in the BUSINESS.
The staff is wonderful and friendly. They know my name when I enter the door. They are very customer orientated and want to give each person the best service. Good job staff.
September 9, 2023
Reply from Advance America - Zachary - 5647 Main St., Ste. B
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Reply from Advance America - Zachary - 5647 Main St., Ste. B
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Easy and very respectful
August 9, 2023
Reply from Advance America - Zachary - 5647 Main St., Ste. B
-Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
the place is great very welcoming and…
the place is great very welcoming and amazing customer service it was quick and really easy the workers are very nice and have amazing hospitality!!!!
March 23, 2023
Reply from Advance America - Zachary - 5647 Main St., Ste. B
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.