Advanced Truck Parts Reviews 397

TrustScore 4.5 out of 5

4.4

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for their exceptional helpfulness and politeness, often going above and beyond to assist with orders and ensure correct parts. Many people appreciate the competitive pricing, often finding better deals than elsewhere, and the ease of the ordering process. Consumers also highlight the quick and reliable shipping, with many parts arriving promptly and as described. However, some customers also noted issues with product accuracy, occasionally receiving damaged, incorrect, or remanufactured parts instead of new ones. A few other people also felt that delivery times were sometimes longer than expected, even when paying for expedited shipping, leading to delays and inconvenience.

What people talk about most

Product

Reviewers highlight ambiguous aspects of product. Many customers praise the product quality, noting that... See more

Delivery service

Customers had ambiguous experiences with delivery services. Many reviewers praised the fast shipping, quick... See more

Order

Customers consistently note positive experiences with order. Many reviewers found the ordering process simple... See more

Staff

People report positive experiences with staff, consistently highlighting their helpfulness, knowledge, and... See more

Price

Reviewers mention positive feedback about price. Many customers found that parts were competitively priced,... See more

Based on these reviews

Rated 5 out of 5 stars

Jimmy in parts was exceptional. He went above and beyond to ensure I had the correct part when we needed a new Battery Box lid after ours was stolen! He found the best price possible for the part... See more

Rated 5 out of 5 stars

So many times I have ordered parts from other sites only to have a "compatible or "like" part show up, even after they confirm my part #. Quick and easy to order online and really appreciate the fo... See more

Rated 5 out of 5 stars

As a fire department, we reached out to Advancedtruckparts.com for some parts. Once we realized their company was in our area, we visited them in person. All of the employees that we came across were... See more

Rated 5 out of 5 stars

Employee's were friendly, helpful and informative over the phone. Parts ordered came quickly. Although the part that I received was damaged Tony was awesome in helping me get another part to fix damag... See more

Company replied


Company details

  1. Truck Parts Supplier
  2. Truck Accessories Store

Written by the company

We're about HEAVY duty truck parts. We sell truck parts for most commercial truck & trailer makes out there from Freightliner, Peterbilt, Western Star, Kenworth, Mack, Volvo, International, Utility, Thermo King, and many more. We mainly focus on providing original make parts such as Cummins, Volvo, Detroit Diesel, Paccar, and many more. Still, we also offer our customers more economical replacements for their parts such as TRP, Alliance, Road Warrior, and tons more. We're focused on keeping those parts in stock that other parts suppliers don't want to such as turbochargers, engine control modules, wiring harnesses, DPF / DOC filters, cab & hood mirrors, and tons more. Visit our website today and let us help you find the right part the right away!


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

397 reviews

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Replied to 77% of negative reviews

Typically takes over 1 month to reply

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Rated 5 out of 5 stars

i had been calling around for…

i had been calling around for particulate filter for my skid loader and found one here better price and a new product instead of a reman the salesman was very helpful priced it right better that the rest i had talked to and came as he said it would and worked perfect. thanks, john

March 25, 2026
Unprompted review
Rated 5 out of 5 stars

Everything went great

Everything went great ! I called and they were able to check and made sure they had the part before I ordered. Very friendly , had different shipping options , was shipped promptly. They provided a return shipping label for the core. The part worked and was OEM as stated .

March 26, 2026
Unprompted review
Rated 5 out of 5 stars

Great service, very satisfied

I reached out via the website with my VIN for fitment verification and my inquiry was answered promptly.
The part I needed was in stock and I ordered it through the website. My purchase was received on time with no negative issues and Alex Valscenco in customer service was very helpful. Great service!

March 12, 2026
Unprompted review
Rated 1 out of 5 stars

This business just straight-out sucks

This business just straight-out sucks, they had injectors listed as OEM new, so I ordered a full set of 6 when they arrived, they weren't new they were remanufactured and a different part # than what was listed on their site. I asked to send a return label so I could get a refund. They had mentioned a re-stocking fee, but I told them that this was their mistake on the part number they charged me almost $ 1,000 restocking fee, after numerous times of being on hold and hung up on. I finally turned it over to the credit card company which eventually credited my account. It took over a month to resolve.

January 14, 2026
Unprompted review

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