Jimmy in parts was exceptional. He went above and beyond to ensure I had the correct part when we needed a new Battery Box lid after ours was stolen! He found the best price possible for the part... See more
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Review summary
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As a fire department, we reached out to Advancedtruckparts.com for some parts. Once we realized their company was in our area, we visited them in person. All of the employees that we came across were... See more
Employee's were friendly, helpful and informative over the phone. Parts ordered came quickly. Although the part that I received was damaged Tony was awesome in helping me get another part to fix damag... See more
Company replied
Our diesel fuel injector pump was competitively priced, arrived a day early and was installed without any issues. Upon ignition, the vehicle purred like a kitten and immediately passed all actuation... See more
Company details
Written by the company
We're about HEAVY duty truck parts. We sell truck parts for most commercial truck & trailer makes out there from Freightliner, Peterbilt, Western Star, Kenworth, Mack, Volvo, International, Utility, Thermo King, and many more. We mainly focus on providing original make parts such as Cummins, Volvo, Detroit Diesel, Paccar, and many more. Still, we also offer our customers more economical replacements for their parts such as TRP, Alliance, Road Warrior, and tons more. We're focused on keeping those parts in stock that other parts suppliers don't want to such as turbochargers, engine control modules, wiring harnesses, DPF / DOC filters, cab & hood mirrors, and tons more. Visit our website today and let us help you find the right part the right away!
Contact info
2230 Smokey Park Hwy, #112, 28715, Candler, United States
- +1 (877) 795-0656
- SUPPORT@ADVANCEDTRUCKPARTS.COM
- advancedtruckparts.com
4.5
Excellent
439 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 33% of negative reviews
Typically takes over 1 month to reply
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Used parts sold as NEW!
Purchased a NEW turbo but they sent overhauled unit twice. Steer clear!
September 25, 2025
Reply from Advanced Truck Parts
We’re very sorry to hear about this experience.
If you purchased a new turbocharger and received an overhauled or remanufactured unit — especially more than once — that is understandably frustrating. The difference between new OEM and rebuilt turbo units is significant, particularly for diesel and heavy-duty truck applications where reliability is critical.
At Advanced Truck Parts, product condition should always be clearly represented and matched correctly during fulfillment. If the wrong unit type was shipped, we take that seriously and would want to review both the listing and the warehouse fulfillment process immediately.
Please contact us directly with your order number and any photos or documentation showing the unit received. We would like the opportunity to investigate and work toward a proper resolution.
We appreciate you bringing this to our attention and regret the inconvenience this has caused.
Increased odds of success
I'm impressed that someone checked to be sure we are getting the right part!
October 1, 2025
Unprompted review
First time customer
First time customer, very pleased with the purchase and the delivery of the part I requested.
I will use you again in the future.
Thank You for prompt attention to my needs.
August 28, 2025
The part came in correct as advertised…
The part came in correct as advertised and at a fair price.
The ordering process was simple and I received accurate updates on delivery
August 28, 2025
got what I need
In a tight spot with parts they had what I needed with next day air can't beat that.
September 4, 2025
Unprompted review
Hard to find parts in stock
Some of the best prices I’ve seen thus far I was satisfied
August 27, 2025
Very easy to place the order
August 27, 2025
Unprompted review
Part was delivered in a timely manner
Part was delivered in a timely manner. Purchase process was very covenient
August 27, 2025
Great service,,and i will buy again..
August 6, 2025
Unprompted review
Great job!
Had a chat today. The person actually went back to check the parts dept, and found exactly what I needed. They're military and 1st responder friendly as well!
August 27, 2025
Unprompted review
Half of the part came from the order.
July 29, 2025
Shipping was bad
Part was the correct part. Shipping took a long time to get part here. Shipping usps is never good
July 28, 2025
Excellent customer service
Excellent customer service, they had the part when nobody else did and for a good price, part arrived right on time
August 4, 2025
Unprompted review
PURCHASED CECU MODULE AND INSTALLED AND…
PURCHASED CECU MODULE AND INSTALLED AND TOOK TO KENWORTH DEALER SHIP TO HAVE PROGRAMED.MODULE #Q21-1076-2-100 KW DEALER SAID COULDNT GET PROGRAMED BECAUSE MODULE IS A Q21-1075-2-100.CONTACTED ADVANCE PARTS SEVERAL TIMES TRYING TO RESOLVE ISSUE AND SEEM TO GETTING NO WHERE WITH THEM.JUST WANT CORREECT MODULE SO I CAN GET TRUCK ON THE ROAD AGAIN.
July 29, 2025
Reply from Advanced Truck Parts
We’re very sorry to hear about the situation with the CECU module and understand how frustrating this must be — especially when your truck is down.
If you purchased module Q21-1076-2-100 and the Kenworth dealership confirmed the unit you received is actually Q21-1075-2-100, that’s a serious part number discrepancy. With electronic control modules like CECUs, even a small variation in the suffix can prevent programming and proper operation.
We also apologize if you’ve had difficulty getting a clear resolution after contacting us multiple times. When it comes to semi-truck electronic control modules and heavy-duty truck parts, accurate part numbers and quick resolution are critical to getting you back on the road.
Please contact us directly with your order number and, if possible, provide a photo of the module label and any documentation from the Kenworth dealership confirming the mismatch. We want to review this immediately and work toward getting you the correct module as quickly as possible.
We understand downtime costs money, and we appreciate the opportunity to resolve this properly.
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