AD Williams - Farnham Reviews 163

TrustScore 3.5 out of 5

3.5

Unit 4, Romans Business Park, East Street, GU9 7SX Farnham, Surrey, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

AD Williams Farnham did an amazing job on getting our car fixed and returned to us the next day. Vicky went above and beyond when we had trouble with the hire company and provided us with one of their... See more

Rated 5 out of 5 stars

Although my car had to be sent back a second time following a mistake with the initial repair, the way AD Williams Farnham dealt with this was very impressive. They were polite, quick to respond,... See more

Company replied

Rated 3 out of 5 stars

Car was returned to me incomplete, like no one bothered to look at the workmanship when it was finished. Trimming wasn't clipped in, tow hook cover on front bumper was sticking out and not secured and... See more

Company replied

Rated 5 out of 5 stars

Excellent service all round - great receptionist Jade made it all happen smoothly. Although this was a redo spray job it was all very professionally handled and result was good


Company details

  1. Car Repair and Maintenance
  2. Auto Repair Shop
  3. Mechanic

Written by the company

At AD Williams we know that being without your vehicle can be an inconvenience. That’s why we offer a hassle free service, completing every repair as quickly as possible whilst ensuring outstanding quality. It’s no accident that we are BSI accredited accident repair centres. We’ve been helping motorists get back on the road after accidents for more than 30 years. Our state of the art body shops are fully equipped to meet manufacturers’ standards for your peace of mind. We only use genuine replacement parts to maintain the safety, integrity (and value) of your vehicle. Our highly trained technicians’ workmanship is guaranteed for three years. We use the latest repair technology including Smart Repair (Small Medium Area Repair Technology) and tackle all types of repair including small scratches, dents, alloy wheel refurbishments and windscreen repairs. We’re a one stop shop for first class, rapid repairs and can manage all the insurance paperwork and negotiations on your behalf. Find our nearest garage to you.


Contact info

  • Unit 4, Romans Business Park, East Street, GU9 7SX, Farnham, Surrey, United Kingdom

  • 01252 978750

3.5

Average

TrustScore 3.5 out of 5

163 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent

Very good service and help full customer service.

January 22, 2021
AD Williams - Farnham logo

Reply from AD Williams - Farnham

Thanks for the great review!

Rated 5 out of 5 stars

Excellent service from start to finish

Excellent service from start to finish. Very helpful staff, excellent phone manner and repairs explained on full. They even arranged my mot whilst car was there!

January 21, 2021
AD Williams - Farnham logo

Reply from AD Williams - Farnham

Thanks for the great review!

Rated 1 out of 5 stars

There was damage to my car as part of…

There was damage to my car as part of the original accident that I asked them to tidy up which they missed and performed unsatisfactory work

December 24, 2020
AD Williams - Farnham logo

Reply from AD Williams - Farnham

Thanks for the feedback. We are really sorry that you were unhappy. We can only repair damage that is authorised by your insurer. If you have any concerns regarding uncompleted damage, our Farnham branch would be happy to help!

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look