Good communication with the office on the repair progress. Driver (C) who brought the courtesy car was a pleasure to deal with. Car delivered back within expected time frame, it was nicely vale... See more
Company replied
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Having an accident is not a good experience for many reasons but Lyn on reception just made the nightmare so much easier. She was reassuring, kind and so helpful. John who delivered my car back to... See more
Company replied
Positives: Staff are friendly and responsive. They quickly replaced a piece of the bodywork that had fallen off after being put back on the car. Negative: Repair took longer than expected (3 weeks... See more
Company replied
Lynn answered queries quickly. Was unable to give5 stars as was disappointed to have to leave my car with keys under wheel. It was then picked up by another firm from Haywards heath and taken to shor... See more
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Company details
Written by the company
At AD Williams we know that being without your vehicle can be an inconvenience. That’s why we offer a hassle free service, completing every repair as quickly as possible whilst ensuring outstanding quality. It’s no accident that we are BSI accredited accident repair centres. We’ve been helping motorists get back on the road after accidents for more than 30 years. Our state of the art body shops are fully equipped to meet manufacturers’ standards for your peace of mind. We only use genuine replacement parts to maintain the safety, integrity (and value) of your vehicle. Our highly trained technicians’ workmanship is guaranteed for three years. We use the latest repair technology including Smart Repair (Small Medium Area Repair Technology) and tackle all types of repair including small scratches, dents, alloy wheel refurbishments and windscreen repairs. We’re a one stop shop for first class, rapid repairs and can manage all the insurance paperwork and negotiations on your behalf. Find our nearest garage to you.
Contact info
Dengemarsh Rd, Romney Marsh, TN29 9JH, Lydd, Kent, United Kingdom
- 01797 320222
4.6
Excellent
214 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
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Really fantastic job on my Mercedes…
Really fantastic job on my Mercedes after an accident. They also delivered my hire car to my home and collected my car for repair and returned my repaired car to my place of work. They kept me updated via their website and email. A really first rate service.
October 22, 2021
repair very good faultless but…
repair very good faultless but communication not to good
October 21, 2021
The company dealt with my insurance…
The company dealt with my insurance claim and provided a courtesy car for the duration of the repair.
October 21, 2021
Excellent communication and timing of…
Excellent communication and timing of vehicle collection and delivery for body repairs. The repair work was carried out and returned as if the panels were new.
October 16, 2021
Great service friendly chaos collected…
Great service friendly chaos collected my vehicle and returned it within 7 days.
October 14, 2021
Repairs
AD Williams are doing their best to satisfy their customer, but are unable to keep appointment collecting and delivering courtesy car.
September 24, 2021
A job well done
All went well. The repair is great, I just didn't like the courtesy car to drive.
August 31, 2021
Highly professional, excellent service
Quick repairs, courteous and polite staff, did an excellent job repairing my rear bumper on my Mini Cooper Seven. Was kept informed of progress throughout the time. Top quality!
August 25, 2021
Unprompted review
Brilliant service from A D Williams
Brilliant service from A D Williams. Very pleased with repairs to our car. Very polite and professional when picking our car up and dropping it off. Would definitely recommend.
August 24, 2021
Unprompted review
Excellent service
Excellent service. Drove car to us to use and took ours back. Work completed in a week. Perfect finish. We were going away the day they brought it back so they arrived at 7.45 so we could start out early.
Very well done .
August 19, 2021
Great service!! All rounders!
Great service and the turn around of my car was only a few days. All the staff we spoke to were personable and professional. Highly recommend!
July 31, 2021
🤬🤬🤬😡😡😡
July 29, 2021
Excellent service and communication…
Excellent service and communication throughout. It’s great to have my car back looking as good as new.
July 28, 2021
Good job well done…
I had scratches on all corners of my car and even a few dents because the arch to my garage is so narrow.
Your team was very responsive and accommodating in getting the work done and the quality of workmanship was excellent.
Thank you.
Barry Nealon
July 21, 2021
fixed and repainted...happy with…
fixed and repainted...happy with service from AD Williams
July 20, 2021
Great service
Great service, prompt pickup car and brought back very good paint job done
July 19, 2021
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