Excellent Customer Service (very friendly and helpful)- this is nowadays so worthy for me. The first item I ordered was out of stock and I had to wait way longer for the delivery than I expected. But... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Your products are always of good quality, and high standards. Your company to me, seems to be an enthusiastic approach, to modern day fun and training with firearms. My friends, good luck in your tact... See more
Company replied
When I recieve exactly what I order from a company, and the order process is simple, the shipping experience (with tracking) is comforting, and the parts recieved perform flawlessly, that company de... See more
Company replied
My experience with these guys was some of the worst service I’ve ever had! I order my part on The 26 th of November and I still haven’t received it. Not to mention the 4or 5 emails I’ve sent them only... See more
Company replied
Company details
- Sporting Goods Store
- Airsoft Supply Store
- Ammunition Supplier
- Outdoor Clothing and Equipment Shop
- Shooting Event Area
- Shooting Range
About AEA Airguns Shop
Written by the company
AEA Airguns Shop brings you the raw power and precision of AEA’s PCP airguns at unmatched value. Whether you're after the brute force of the HP MAX, the versatility of the Challenger, or the cutting-edge design of the Terminator, we’ve got the firepower to elevate your shooting experience.
From complete setups to essential spare parts and upgrades, our selection is built for those who demand performance without compromise. Join thousands of airgunners who trust AEA for big bore innovation, affordability, and relentless quality.
Contact info
4.6
Excellent
620 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 71% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from AEA Airguns Shop
Hi Asa,
Thank you for your kind words! We’re happy to hear you were pleased with the service and fast delivery.
My experience with these guys was some…
My experience with these guys was some of the worst service I’ve ever had! I order my part on The 26 th of November and I still haven’t received it. Not to mention the 4or 5 emails I’ve sent them only to get the ganeric answer of “we are so far behind we will return your messages as soon as we can”
November 28, 2025
Reply from AEA Airguns Shop
Hi Myke,
We’re genuinely sorry for the frustration this situation caused and for how the delays came across. Unfortunately, the shipment was held by customs, which is outside of our direct control, but we stayed in constant contact with the courier and provided all requested documents as quickly as possible.
We can also confirm that the order has now been delivered. We understand how disappointing the wait and limited updates can feel, and we appreciate your patience while this was being resolved.
Thank you for your feedback - it helps us improve how we communicate during situations like this.
Reply from AEA Airguns Shop
Hi Antonin,
Thank you for your kind words! We’re happy to hear everything arrived quickly and well packed. Enjoy your purchase!
thumbs up
i bought a challenger nova and a 10x44 sfp vector scope from here during the last sale, alot of value and power for the price, perfect for thoes who like to build themselves
November 26, 2025
Reply from AEA Airguns Shop
Hi Mitrevski,
Thanks for the thumbs up! We’re glad you’re enjoying the Challenger Nova and the Vector scope - great combo, especially for builders. Appreciate your feedback and trust!
The sales portal worked great and my…my holiday purchase
The sales portal worked great and my purchase arrived in a very timely manner. Thank you very much.
December 3, 2025
Reply from AEA Airguns Shop
Hi Colin,
Thank you very much for your kind review! We’re glad to hear everything went smoothly and that your order arrived quickly!
Gun is damaged from the package doesn’t…
Gun is damaged from the package the barrel looks like it was dropped multiple times it has huge deep scratches it is covered in rust the wooded stock is cracked there was a machining error due to poor quality control of the products ( I know that’s not their fault entirely but they are responsible for rectifying the issue) however they should inspect the product before they send them out the door clearly they did not do so... They didn’t respond to any emails. Doesn’t fire, no customer service, I’ve since had to buy a new gun from another pcp shop & I'm stuck with a gun that doesn’t work and has multiple flaws Francisco the owner hasn’t had anyone respond to me, I highly do not recommend buying from them. They took over a thousand dollars U.S. and ghosted me.
EDIT: I wrote this review days ago and still no email response or response to this review. Shows the quality of the business they run. DO NOT BUY.
November 30, 2025
Reply from AEA Airguns Shop
Hi Dylan,
We are genuinely sorry to hear about the condition of the rifle and the frustration this has caused. We want to assure you that we certainly haven't ignored you - our team sent a detailed email responding to your feedback with a proposed solution to make this right.
It looks like that message may have landed in your spam folder, as we are still waiting for your reply. Please take a look so we can move forward and resolve this for you immediately!
I had a very good contact with the shop…
I had a very good contact with the shop staff once again as I made a second purchase through it which was very helpful. The item was dispatched very quickly and I received my airgun in few days within Europe.
November 7, 2025
Reply from AEA Airguns Shop
Hi Jeremi,
Thank you for your kind review! We're happy to hear your second experience with us was just as smooth, and that your airgun arrived so quickly. We truly appreciate your trust and repeat business.
Good little gun for the money.
November 5, 2025
Reply from AEA Airguns Shop
Hi William,
Thank you for your review! We're glad to hear you're enjoying the gun and feel it's great value for the money. If you need anything else, we're happy to help.
Reply from AEA Airguns Shop
Hi RG,
Thank you for your great review! We're happy to hear the ordering process, fast delivery, and packaging all met your expectations. Perfect is exactly what we aim for!
If you ever need anything, we're here for you.
Rifle not functioning, no replacement or refund!
Over a year ago, 24th October 2024, I bought an megalodon at aeaairguns.shop. It was backordered so it got delivered in januari. Beautiful rifle to look at. Pressure gauge showed 150 bars so I decided to hang my compressor to push it to the 310 it was supposed to handle. Nothing happened. Tried a handpump and hooked up another pcp rifle on which the compressor worked perfectly. Contacted customer service and shipped it back to Spain. It returned to me approximately 8 weeks later. Still the pressure gauge showed nothing else then the 150 bars. Contacted customer service once again. Via mail received the answer that mine happened to be equipped with a regulator with was set to 150 bars. Got instructions (there is NO decent manual for any of their rifles!) how to turn it up and it finally showed the pressure I expected. It didn't matter it was now unregulated as I wanted it to go full power. Took it to the rifle range and shot several times. Way low output. As I found online this could be caused by the decocking lever I unscrewed it. Finally it shot full power, less than a magazine in the weapon completely locked up. Went back home and tried to find out what exactly locked in place. Unfortunately I couldn't resolve so contacted customer service once again. Returned the rifle again and in three weeks I finally got an offer to replace the rifle or to receive a coupon. I opted for a replacement. I received a notification for a newly placed order and saw it also was backordered. I contacted once again and received a response it was going to take another 4 months. Now we'll over 7 months in there's still no replacement and communication went completely silent. I gave them another two weeks to replace or refund and they still did not answer. As of now I'm in contact with th European Consumer Centre for aid and if they do not respond to them I will file for a European Small Claims procedure.
November 6, 2024
Reply from AEA Airguns Shop
Hi Bart,
Thank you for taking the time to share your experience. We are sorry to hear how frustrating this situation has been for you - long delays and repeated repairs are never the experience we want for our customers.
We would like to clarify that we have privately discussed with you the available options regarding repair and replacement, and your rifle has been fully repaired and ready for return for a considerable time. Regarding option to replace, the model has been on backorder from the manufacturer, which is why immediate shipment has not been possible. As distributors, we are dependent on their production timelines, and we communicated these lead times during our correspondence.
We remain open to resolving this matter fairly and logically, and we are still ready to provide either the repaired unit or the replacement as soon as stock becomes available.
We will continue to cooperate with ECC to reach a conclusion, and we encourage you to contact us directly as well.
Reply from AEA Airguns Shop
Thank you for the positive review!
Reply from AEA Airguns Shop
Thank you for recognizing our effort and leaving a positive review!
Very satisfied
Very satisfied. Professional reply, good service. Beautiful package. Expedition in time. Very satisfied
May 27, 2025
Reply from AEA Airguns Shop
Thank you for the 5-star review!
Placing the order was easy.
Placing the order was easy.
I wanted to place another order and asked for help to have both orders to be delivered in one shipment.
I did not receive a reply.
September 30, 2025
Reply from AEA Airguns Shop
Thank you for sharing your experience and reaching out to us, we are glad to inform that your request was resolved! Thank you for the review!
Poor web site i selected diff orings…
Poor web site i selected diff orings got all the same ones
September 25, 2025
Reply from AEA Airguns Shop
We're sorry you had an issue with your O-rings. However, our system shows you ordered three of the same size. If you intended to purchase a variety, please use support form on our website and we can quickly confirm the details and help arrange the correct items for you!
AEA gets Five Stars from me!
When I recieve exactly what I order from a company, and the order process is simple, the shipping experience (with tracking) is comforting, and the parts recieved perform flawlessly, that company deserves Five Stars! The ordered parts totally fixed the leaky air problem. I would order from AEA again if any of my AEA machines ever needs repair parts in the future. I would recommend AEA.
Thanks,
Satisfied Customer
September 29, 2025
Reply from AEA Airguns Shop
Thank you for sharing your experience, we are glad to hear that the problem with the airgun was fixed and that you are satisfied!
Great company for all your air gun needs.
Recieved my order in a satisfactory time frame. Recieved everything I ordered unaltered with no damage.
September 14, 2025
Reply from AEA Airguns Shop
We are grateful to recieve a positive review from you, thank you!
Did not fit AEA Terminator .35 at all…
Did not fit AEA Terminator .35 at all or not even close. Piece was too small, it fit the Aea hp ss I emailed Aeainfo email and no response
Editttt* they responded back and the issue was resolved
August 31, 2025
Reply from AEA Airguns Shop
Thank you again for bringing this fitment issue to our attention.
We sincerely apologize for the initial lack of response and the delay in addressing this matter. We're happy to confirm that a member of our team has now been in contact with you, and we have shipped out the correct part for your AEA Terminator. We hope the new part fits perfectly and that your experience improves!
Delivery was faster than expected and…
Delivery was faster than expected and website had a good description of item it was the right part I needed.
September 12, 2025
Reply from AEA Airguns Shop
Thank you for leaving a good review, we are proud to know that you liked our website!
Reply from AEA Airguns Shop
Thank you for a positive review, we appreciate it!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.