AEA Airguns Shop Reviews 620

Great service, very helpful and friendly support

I recived the package on time. The gun wasnt able to shot with one shot only in decadense (6at once). So we had to grind trigger 1mm. The magazine we recieved was plastic instead of metal. We will order another gun soon so we hope everything will be fine.

Great products and great webshop they communicate better than they did and are transparent about what they can and cannot do as well as honest about the expectations

Fast and secured delivery, as usual !

Good timing good product you need to work on the prices.

Helpfull advice
and prompt service

Overall you guys did well but the lack of communication was catastrophic. For example I was thinking of buying a magazine because they break down all the time and with shipping it will come up to 66 euro for one mag. That means a big minus.

I bought my AEA rifle from the UK. It's important to know that you should do as much research as possible before buying. These AEA rifles are incredible but do require knowledge and patience. Customer service is indeed slow, and at times very frustrating, there's no direct phone number, and everything is through emails. In the end, I was going mad through frustration trying to get a faulty pEAZY system to work. I was about to give up and Mathias (one of the leading support guys) eventually took over my case and contacted me via a phone call. it was great to be able to speak with a human. He promised to fix my situation and replace a broken part, he was very attentive, totally understanding and turned my experience from a negative one to a positive one. I do recommend them as a company, but understand, that shipping costs are huge, even for the smallest part. You will struggle to find rifles that offer so much at this price point, BUT it's a "journey". My son and I have gone on to order another rifle, nervous about having the same experience, but now confident that Mathias and AEA will look after us.

On time i like that

Fast shipment, well packed.

Every order is a delay upon a delay and excuse upon excuse. Their web shop in-stock status is a complete fabrication. They'll gladly take your money, everything after that is a lottery.

They sent me the wrong caliber rifle, offered to give me a refund coupon if i keep it, then prohibited use of coupon when combined with discounts.

They also sent me a rifle with a regulator installed, but unregulated port on it, then took 4-5 months to correct the mistake.

Joke of a company, avoid AEA Airguns and all Wolfiek Group shops like the plague. They're not worth your money.

Very good customer service and quick to get the product out!!

They are selling airguns with magazines that break after a while, sometimes on the first use, very bad quality valve pins etc. They will take your money and ship the items fast but that's were it ends. ZERO customer support, they do not answer to emails if you have a problem. They simply ignore you. If you ask them to buy something new they will reply immediately... Terrible company.

The first order went wrong.After fixing that problem.I bought a second pcp gun and that one went FANTASTIC!

Agility and excellent delivery time, very fast postage. The products are very well packaged.

The only problem is i want more youtube movies how the gun do open and make &clean all stuf.
There are movies from bvb. the element2 but i see other regulator and not al the steps you need do it right by youtubers.

The gun sucks. Aea bintac 50. 3 shots boom air hissing all over friends laughing. Embarrassing. Plus iam suppose to go to Africa to do hun review with gun.. now they make it like it's my fault the way they talk to you. Cmon guys u can do lots better.

Everything ok!
Very good delivery time and competitive price even if we taking in account the great quality of the item.

This e-shop has great price for AEA airguns. I only miss manuals to download.

The quality of ordered products are fine.
you ship as fast as possible.
Unfortunately only the shipping costs are lot to Germany, if it is small package..